Hubbard Mechanical - Georgetown

I appreciate the HVAC professionals at Smithson Indoor Air. Our gas furnace went out late on a Thursday night and we called and left a message for Smithson. They called first thing Friday morning and arranged a service call to our home. Once it was determined a new furnace was our best option, Smithson’s owner went to Lexington to pick up the unit and promised us it would be installed that afternoon in order to make sure we had heat. The technicians were professional and courteous and did everything they promised. If you need HVAC service or repair, check out Smithson Indoor Air.

I can't say enough about Smitson. I had an issue on a Saturday and they came within the hour. I now use them to maintain our heating and cooling units based on the excellent service they performed at our new home.

I had previously called another company about my AC having an issue. 3 separate times they came out and never fixed my problem yet I had to pay 2 out of the 3 times. I became fed up and called Smitson Indoor Air. Charlie shows up thunderstorm overhead and within minutes my unit was functioning as it should with no issues days later. Great service and knowledge of their profession. He brought all the proper equipment to get the job done the right way. I would highly recommend them before calling anyone else.

Very impressed with Smitson and staff. They were not only quick and efficient, they were also professional and reasonably priced. We are very please with their service and will use them for any other issues/maintenance in the future!

Just had my whole system replaced and it was a great experience! From when I first called to the quote to the install, I have been impressed with the service I’ve received, especially the attention to detail all the way through. Tim and Trevor were great installers and took care to get everything done thoroughly and efficiently. Pleased I chose to work with Smitson!

Smitson Indoor Air has gone above and beyond while servicing our home on more than one occasion. They are an honest, reliable company that truly cares about helping their customers. Danny went out of his way on his own time to install a digital thermostat in our home while he was here to fix a major issue. In addition to excellent customer service, they are competitively priced and, in our experience, will repair whatever issues they can instead of just replacing parts/units in order to save the customer money.

If I could give Smitson Indoor Air 10 stars I would! They are just wonderful! When our HVAC unit first went out, it was a weekend and Candis answered on the second ring and had Danny out to our house within a couple of hours and got us back up and running. Unfortunately, our issue was unable to be repaired and we had to have a whole system replacement. They gave us many options and price ranges as well as financing options. We decided to wait and pay cash and when I called Candis and told her we were ready to move forward, she had us scheduled for instal the following morning! The guys arrived promptly at the beginning of the arrival window I was given and were very professional and courteous while in our home. It was like having family over for the day that just happened to be fixing some stuff while they were here. I cannot say enough good things. If you are looking for a company you can trust, call Smitson Indoor Air. You won't regret it.

Charlie and his crew are awesome! Very nice and helpful. Willing to work with you and help you, and not feel pressured into making a huge decision. I can completely trust Charlie and anyone he employs to tell me the truth about my HVAC and that is so rare these days. My husband and I will only be using Smitson for our future HVAC needs! Thanks Charlie and crew!

Very professional, efficient and done correctly in a timely manner. Will use them again for all our HVAC needs in the future, and will highly recommend them to friends and family.

Danny came and took care of us when we didn’t have heat during the weekend. He was prompt and courteous and took care of the problem quickly. Will definitely use Smitson in the future.

I won a free maintenance giveaway from Smitson Indoor Air Facebook page. I really won! I was contacted immediately and set up a day for someone to come out. Trevor came to my home and did a thorough check on ALL of my heating and cooling equipment inside and out. I had positive interactions with ALL of the employees that I dealt with. I get a family vibe from each one I talked with. Good people

Mr. Charlie and his family was a Blessing to me and my family. I needed a. Air new system and my co- workers found out about the give away that Smitson was doing. They wrote in and told my story and I won one of the systems. I Thank God !!! Mr. Charlie himself the owner of the company came out and installed the unit. Everything was done in a timely manner and when I tell you I have slept so comfortable every night since January 22. I would MOST DEFINITELY RECOMMEND THIS COMPANY!!!!

Wow! Smitson Indoor Air in Georgetown, KY came to our rescue after needing a second opinion on our unit. They were prompt, courteous, and explained everything in such detail. I highly recommend them to anyone needing heating/cooling service in Central KY!

The best people that I have talked to in this industry so far. I know and have experienced the hard way how technicians and their companies lie to you or upsell at your cost. Finally got Charlie to come over for a third opinion to inspect a my HVAC unit which quit working this winter. While the verdict so far had been to replace the unit from a few of the popular companies, he inspected the unit and found the faulty part in no time. Replaced the part and the unit was up and running. I had to go through the struggle of having no heat for sometime, as I resisted the urge of replacing an old unit, which I always felt was still mechanically sound and had some more life left in it. None of the popular companies' explanations sounded anywhere close to logical. Charlie and crew has been punctual, honest, reliable, trustworthy and very knowledgeable. They do their work at very competitive cost. Would highly recommend him and his crew for any HVAC repair, maintenance and installation. Thank you Charlie and team! It was good talking to you as well. Wish you and your team all the very best.

I have nothing but great things to say about these guys. They are honest, thoughtful, hard working, and meticulous. Charlie Smitson is a true professional who cares about people whether they work for him or he's working for them. Nobody ever wants to have to call the HVAC guy, but in the event you do, Smitson is the company.

My house is almost 100 years old with an upstairs that was converted from the attic. The original Amana died at about 45 years old. Charlie came out himself to assess the situation and had a very reasonable bid within two days. He stayed on budget and completed the job immediately after the equipment became available. Within an hour after competition my wife and I enjoyed a cool house. The installation quality with the pads, wiring, piping, tape, and warranty show that this company cares and stands by their work.

First time home owner here! I grew tired of spending money here and there for repairs/ parts on the 20 year old HVACs. I did my research and received several quotes before choosing Smitson Indoor Air. As a home owner making such a large purchase can be stressful as who to trust. There’s so many company’s that are more than eager to take the path of least resistance for a quick buck. I had two brand new systems installed at a competitive price and I can ensure you the installation quality from them is unbeatable. Their crew is knowledgeable, experienced, and went above and beyond to make sure the install was done right. Thank you Smitson Indoor Air for exceeding my expectations and making such a stressful situation go so smoothly!

Charlie is personable and quick, no nonsense and truly cares about quality of service. Smitson made a forever customer today, my family can't thank you enough!

My mom recently had an issue with her air conditioner which was only a couple of years old. Charlie came and gave us a honest great price compared to another quote we received. The process was seamless and their professionalism is unmatched. I recommend that if you experience a HVAC issue that you call them. I am highly impressed.

Charlie came out on a holiday weekend to give us an estimate for a new unit. Out of the three local estimates Smitson Indoor Air was the best. His team came out and installed a new unit within a week. Charlie you have one more satisfied customer.

Charlie and his crew were fabulous! Took the time to examine the entire system, found a few issues other companies had missed, even changed our filters. Got our AC up and running efficiently and effectively. I highly recommend them for servicing your system.

Great same day service! Super job responding quickly and he had all the parts on hand to fix our furnace the same day!

They showed up quickly. Fixed the problem quickly, and even took care of something else that I had a question about. Super nice people and super care for our community.

Charlie is a breath of fresh air. Good pricing and fast service. His crew was also great to work with. We are in the midst of our first flip and have run into some dishonest contractors to put it lightly; not the case at all with Charlie.

Charlie and his crew are top notch. Super knowledgeable and willing to give you options instead of just the best solution.

Just wanted to say that this was the best and most affordable HVAC service that I have ever had to have done. Charlie was extremely professional, courteous and just a downright good individual to talk to and work with!
I highly recommend him for any service you need done on your heating and air conditioning units . He also took the time to give me a free estimate on a new AC unit that I will possibly be needing in the near future.
So before you call anyone else please give SMITSON INDOOR AIR a call.

First class business that makes you feel like a friend instead of just another client. Charlie and his crew made our experience super easy. I was referred to him through a friend and now I will follow suit. Great work and even better follow-up to ensure our satisfaction. Will be a customer for life.

Couldn't say enough good things about this company. Our blower motor went out overnight (when it was 10 degrees). They were at our house within a couple hours, had it fixed in about 45 minutes, and were less than half the price of what other companies quoted. Very friendly, clean, upfront, knowledgeable, and fair. Will definitely call these guys again if we ever need it, (hopefully we don't)

Great service, quality, and price. By the time I called it was late in the evening. He not only responded very quickly but was honest with repairs and had me back up running in no time. If you are looking for a true professional with integrity then this is your guy. I will never call any other company

Charlie and his crew is Amazing!!!! Our old furnace quit and called them based on others recommendations. They quoted us a price and installed a new furnace for us. Fast service and very friendly! Great quality and Great price. Will Definitely be our choice for all our future needs for heat and air.

Very fast, from the initial estimate to the finished installation! Charlie is Super friendly! Great service & cheaper than I had imagined. Overall very satisfied, & most of all we now have a very warm home! Charlie Smitson is THE GUY to call for all your heating & cooling needs!

These guys are awesome. Very fast repairs and a great price as well. Great service, very friendly and recommend to anyone! Thanks again guys!

UPDATE:Once again Charlie, his crew, and staff set the bar for other HVAC companies.
They are more than just fixing and replacing units, they do custom work too. Charlie and crew are quick and professional. Smitson Indoor Air.....the only HVAC company for this house! Thanks guys...and gal.

Charlie was great installing a brand new unit in our home. Great professionalism and straight forward on issues and price. Which the pricing for service was very reasonable. I recommend him to my clients, friends and family. Thanks Charlie for everything!

Very professional. Quick service, reasonable price. Explained things in terms that I could understand and ultimately solved my heating problem. Would highly recommend

WOW!! I cannot say enough about Smitson Indoor Air, Charlie is awesome at what he does! We lost heat in our upstairs in 20 degree weather and he had it fixed within 30 mins and even corrected a problem with installation from another company!! Thank you so much!!! Would highly, highly recommend!!

Came out on short notice on a Saturday and got us fixed right up. Great, friendly service and fair pricing.

Charlie and his team are fantastic and easy to work with. Our heating went out in my office and he was on point and took care of our problem in no time. I didn't hear next week or call you when I can get to you. He came out right away. Highly recommended and very professional!!

Smitson does a fantastic job. They are absolutly recommended on my behalf. Charlie is very knowledgeable and goes the extra mile!

Highly recommend Smitson Indoor Air. They scheduled us when we called with next day service. Very professional and knowledgeable plus affordable! We will be using them for all our hvac needs and will reccomend to all our friends and family with no hesitation!

Awesome job when we could not find out what was wrong with our system that was installed by another company who had not finished the job or returned our calls when we had trouble... Smitson was able to find out the problem and fixed in that day!!

Charlie Smitson installed our HVAC system a number of years ago and has serviced it every year. I recommend him highly!

My heat stopped working and i called at 8am on New Years Day. The on call technician answered and was at my house within the hour. They fixed my heat and gave me great recommendations on how to more efficiently heat my home.

Charlie Smitson did a great job on my new HVAC. It is my second home in Lexington and the second time I called on him. He takes great care in installation and working with his customer.

After looking at all my options when my AC unit went down, I decided to use Smitson Indoor Air and have been very pleased with my decision. When making a decision like this it's very important to choose a quality company, versus the cheapest option. I certainly feel that Smitson gave me a great value for the system we replaced. Thanks so much!

Charlie the owner is great and I was pleased with my service call. A little routine maintenance kept my unit from having some issues. Highly recommendable.

Charlie is a great guy! He came over after the heat went out, figured out the problem, got the part, and repaired in 24hours. He also serviced it and made sure that everything else looked good as well.
And I didn’t faint at the bill. I HIGHLY recommend him to everyone. He was easy to talk to, explained what he was doing and could answer all of my questions.
Amazing service totally 5 stars.

Very prompt, excellent, professional service.
I have stored his contact information and will only use his services for every future needs..

Alot of companys could leran alot from SMITSON INDOOR AIR, customer service is A+++

Smitson Indoor Air has been of great service to our liquor stores. Prompt service and very professional; even in some very frustrating circumstances. Hire Charlie with the utmost confidence.

Can't say enough about the professionalism and integrity of Smitson Indoor Air. It is so refreshing to find a reputable, responsible, and local company who does the job right!

We’ve had issues with our A/C having low air flow upstairs and our air filter staying drenched. The company that installed the unit came out four different times and could not figure out the problem. I called Charlie who was able to troubleshoot the problem in about 5 minutes and saved me a small fortune. He’s been great to work with and is extremely responsive. I would definitely recommend him and he’ll be my go to HVAC guy from here on out.

Smitson to save the day! I had been without AC for 2 months (in the summer!) dealing with my Home Warranty's awful local contractor. Once I decided to move on from them, I called Smitson and they came out super quick (before I left for vacation) to give me a quote for a whole new system . Within a week of being back from vacation I had a whole new system up and running! The pricing was very competitive and Jason and the techs that came out to install were very professional and personable. I definitely recommend calling them for your HVAC needs.

These guys are the greatest! My air conditioning stopped working on Monday evening. I contacted them and they were out the very next day. They were very professional and polite. And not only did they fix the problem, they took the time to explain it. I’ve used them one other time at another home and they will always have my business. Very knowledgeable and very fair prices. Can’t say enough good stuff about them.

Very professional and knowledgeable. Felt like they really cared about solving my air conditioning issue. Their prices are completely fair. Will definitely call them again!!

We’ve used Smitson Indoor Air a few times, both on our personal residence and our rental property. Charlie is very professional, honest, flexible, and does high quality work for reasonable prices. We highly recommend Smithson Indoor Air.

Smitson Indoor Air did an excellent job at fixing our HVAC system. Charlie is dependable, knowledgeable and does good quality work. I would highly recommend him.

I looked up HVAC services in my area to find great reviews about Smitson. I called and on the first call, it was answered by Charlie. I told Charlie about my heating problem and he offered to come the SAME day! Unfortunately, it was me that couldn’t make that day work so, he worked me in first thing the next morning. Charlie was right on time, professional, courteous, and found the problem within minutes. Charlie had parts with him and fixed it right away. With the service I received, I expected to pay big bucks! However, Charlie was VERY affordable and reasonable. I will use Charlie for all my future HVAC needs!