- 507 N Frederick Ave, Gaithersburg, MD 20877
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Metal Roof
- Slate Roof
About the Business
What people say about “HSU Development , Inc”?
Customer feedback reveals a mix of sentiments regarding HSU. While some reviews praise the quality of the homes, significant concerns are raised about customer service and follow-through on commitments. Notably, there are reports of poor communication when customers attempt to reach out for assistance on home issues. This inconsistency in service leaves many customers feeling frustrated and dissatisfied despite enjoying their homes.
What Users Like The Most
- We love the house we purchased from HSU.
- HSU is better than the others in terms of home quality.
What Users Like The Least
- Never did they follow through on fixing the cracks.
- Very poor customer service to be told that and then not follow through.
Recommended Reviews
Interesting how people complain about buying bad house from HSU, but they do not build homes or have any interaction with the general public. It is a private government contractor! The only one who can complain is Uncle Sam. ♂️
I purchased a home from HSU and although we love it, we were told that many builders provide a "kit" to fix cracks as the house settles. We were told that HSU was better than the others and would send a team after a year to fix those cracks. After a year we called repeatedly, trying to schedule a time, always getting told that they would get back to us. Never did. Very poor customer service to be told that and then not follow through. Now I don't even have a "kit" to do it myself!
- 507 N Frederick Ave, Gaithersburg, MD 20877
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Metal Roof
- Slate Roof