Logo of Hoover Roofing LLC

Hoover Roofing LLC

  • Harpers Ferry
  • Commercial Roofing
  • Financing Available
  • Warranties Offered
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Hoover Roofing LLC, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in Harpers Ferry, West Virginia, and the surrounding areas. Our comprehensive range of services includes roof repair, inspection, skylight repair, gutter repair, and flat roofing. We are equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our organization and consistency set us apart, allowing us to deliver durable, high-quality results that stand the test of time. We understand the importance of clear communication and project coordination, keeping our clients informed with regular updates and visual documentation throughout the process. Whether you require a simple repair or a full roof replacement, our well-coordinated team is dedicated to providing long-term value and exceptional craftsmanship.

What people say about “Hoover Roofing LLC”?

The majority of customer reviews for Hoover Roofing are overwhelmingly positive, highlighting exceptional customer service, effective communication, and efficient delivery of services. Customers frequently commend the team's responsiveness and professionalism, with many appreciating the detailed updates throughout the project. The quality of the workmanship is consistently praised, with customers noting that the crews leave work sites clean and tidy. However, there is a notable negative review that raises concerns about significant cost increases and persistent issues despite repairs, which slightly tempers the overall positive sentiment.

What Users Like The Most

  • I appreciated his updates on the project and sending pictures of areas that needed to be addressed.
  • The team worked quickly but also incredibly cleanly.
  • They showed up early, got everything completed ahead of schedule, and kept us updated with photos and text messages throughout the project.
  • Hoover was very professional when it came to drafting the quote and explaining the issues.
  • Mr Hoover took the time to help me fight with the insurance company from start to finished.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Excellent 4.8
Out of 27 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Kenny Broome
Nov 25, 2024

Very impressed with the new roof done by Mr. Hoover and his team. I appreciated his updates on the project and sending pictures of areas that needed to be addressed. His suggestions helped with getting a great finished product.

Phil Petrilli
Nov 22, 2024

Don and his team did an exceptional job on our full roof replacement. Their estimate was very fair compared to any other we received. The team worked quickly but also incredibly cleanly. When they were finished there literally was not a trace of material or nails left anywhere. They took ample photos and videos of the work before, during and after for us to feel confident about the quality of the completed roof. And their 10 year workmanship warranty was well above what others were willing to provide. And to top it all off - they are all some of the nicest people to interact with. Highly recommend Don and his team!

Shaun & Sabrina
Oct 15, 2024

We were very impressed with the responsiveness, efficiency, and timeliness of Don and his team. They showed up early, got everything completed ahead of schedule, and kept us updated with photos and text messages throughout the project, which we very much appreciated. They made the whole process as positive as it could be!

Robert Epstein
Apr 24, 2024

I found Don Hoover and the entire Hoover Roofing crew to be extremely professional, considerate, and highly efficient and skilled. They helped us out in a true emergency where we had multiple leaks coming through the roof. They gave us an affordable solution, sealed and painted the entire roof of the house for a very reasonable price for such an extensive job. I was very happy with the job – it held up beautifully which we got to experience the next time it rained, which was very shortly afterwards, and Mr. Hoover gave me a call and checked personally to make sure that the work was holding up. in addition, he was sensitive in the financial arrangement and was helpful in that regard as well. I would highly recommend Mr. Hoover and his company for any roofing job.

Darlene DiBattista
Oct 18, 2023

Hoover roofing had to repair our roof which was completed by another company. They were extremely thorough, corrected all the errors and fixed both sections to our satisfaction. Mr. Hoover and his crew are first class, dedicated professionals, and were a pleasure to work with. I would recommend Hoover Roofing to anyone looking for a quality roofing company.

Sherry Brett-Major
Oct 5, 2022

Honesty, communication, and reasonable prices. Hoover Roofing is always my first go-to for any questions I have about my house- whether it is rotten wood replacement around a window, questions about a gutter, or roof replacement. They will tell you what needs immediate attention and what does not need repair. Hoover's integrity is unmatched.

Felipe Millan
Aug 12, 2022

We used Hoover Roofing to repair part of the roof in the rear of our house in PG County, MD a couple of days ago. Water leaked from the roof and onto the floor, and we were starting to have humidity issues. Hoover was very professional when it came to drafting the quote and explaining the issues (which involved badly installed plywood under the roof to begin with, prior to our purchasing the home, which had rotted badly over time). Hoover did the work professionally and on time. The same evening, a big thunderstorm came through, but no water leaked through. I would definitely recommend Hoover for this type of repair.

Robert Guy
Jul 12, 2022

Mr. Hoover responded quickly, provided a detailed, line item estimate for each part of the proposed job, and updated me regarding any unforseen addition(s) throughout the project. His crew worked efficiently, finished the work quickly, and completely removed the remains of the old roof when work was finished. I'm glad to have contracted Hoover Roofing to eliminate my roofing headaches.

C Fauntleroy
Jul 8, 2022

Mr. Hoover was great to deal with. Ours was a slate roof repair. It was not easy to find someone who was experienced in repairing slate roofs. Mr. Hoover was very responsive, provided a detailed written estimate, answered all of our questions, and was very personable.

He explained everything to us in detail and when out of scope work was necessary, he provided an estimate in writing.

Most importantly, when we noticed a slight issue after the job was complete, he immediately came by to resolve it.

This repair was at my Mom's home. I was so pleased, I have asked Mr. Hoover to do some work at my home. I highly recommend this company.

Terry Owen
Jul 2, 2022

Don Hoover has worked on several projects for me over the years including gutter replacement, replacing flashing around my chimney, installing a chimney cap, and most recently, replacing my entire roof. What I value most about Don is his knowledge and expertise about the services he offers – always recommending the best option for my specific situation. Don and his crew are very efficient and always leave the work site spotless, even after removing the materials from my old roof. Don is my go-to person for any roofing issues and I highly recommend them.

Nick Buric
Mar 8, 2022

Don was very quick with his communication and responsiveness. Very clear with what needed to be done and made sure the job was done right. When it comes time to replace the roof I will be giving him a call.

Maria Chambers
Apr 15, 2021

I am very satisfied with my new roof. Mr Hoover took the time to help me fight with the insurance company from start to finished.The insurance company tried not to replace my roof but mr Hoover helped me in making sure they did. Thank you Mr Hoover. Because of you I have new beautiful roof.

Carol Smith
Jan 2, 2021

Excellent roof installation and gutter installation. Expert workmanship on a leaking roof. The areas surrounding my home were cleaned each day prior to the crew leaving the premises. Definitely recommend using Hoover Roofing for their skilled services.

Aubrey Batten
Sep 23, 2020

Don and his crew repaired some masonry and flashing on our chimney and replaced all our gutters. From our initial contact to the completion of the job, everyone at Hoover Roofing was professional and responsive.

My original quote was itemized with all the work requested so I fully understood what was going to be done -- when the scope of work got larger than we originally discussed, Don was fair and fast in getting me updated prices. His crew was on time every day, did what they said they would, and cleaned up properly. Oh, and the work looks great.

You won't regret working with these professionals.

James Russel
Mar 23, 2020

Back in 1998 Don Hoover replaced our roof and did a first rate job. A decade and one-half later, a tree fell on our house and destroyed the roof. The contractor who repaired the roof left us with some problems. Don Hoover came back fixed up the roof. No problems since.

R
Nov 6, 2019

This company is the best. We were roof and even gutters in terrible shape and this company did excellent job in very reasonable price.

Kathleen Fern
Mar 6, 2019

Honest, reliable, professional and on time! Great experience and would recommend this company to anyone in need of a professional roofer. Also, they follow up to make sure everything is okay.

Laura Shin
Dec 16, 2018

Don Hoover had many positive reviews on Yelp and Google, so my husband and I decided to hire him to fix the leaks that were happening in our DC condo. BIG MISTAKE. He said it was a flashing issue under the door located on our balcony which was allowing the rain to leak into our downstairs nursery. Initially he told us the price was 4k and then he lifted the door threshold and said we needed to pay 11k. After a few rains, we are STILL having leaks in our nursery. We also noticed some rain coming in under the door where we had the flashing done. Long story short, we had other experts take a look and the issue was a badly made door and the flashing was a poor stop-gap idea. This company may be okay for simple roofing issues, but not anything beyond that. Don Hoover did come back to check out the issue, but basically said the leak was not due to his work. Bottom line: We paid 11k to Don Hoover and our ceiling is still leaking.

Michelle Lemon
Nov 11, 2018

Hoover Roofing were wonderful fixing our roof. They came out in record time which was much appreciated and did a great job. They were fast, easy to work with, and overall I highly recommend.

Rachel Barold
Oct 14, 2018

They did an excellent job of repairing my roof at a reasonable price. They were expedient, professional and cleaned everything up afterwards. We have a slate roof that was difficult to repair and they did a wonderful job.

Maria Kress
May 18, 2018

Hoover Roofing has always responded quickly to emergency calls and for follow-up work. Work has always been efficient and excellent. Repairs made over five years ago and recently have solved my balcony & roof problems.

john reef
May 15, 2018

I had some leaks in my 85 year old slate roof and Don and his crew identified the problem areas and took care of it. Great work.

Mark Brillhart
Apr 8, 2018

Mr Hoover has always been very attentive to any requests we have made for service. He is always honest and upfront with regards to any repair costs. I have used him for years to maintain our slate roof.

Ardith Eymann
Jan 2, 2017

Hoover Roofing has done excellent work for us. Don Hoover succeeded in finding the source of leaks other companies had missed and resolved the leaks efficiently and effectively.

Brook Manville
Jul 1, 2016

Don Hoover and his team have worked with us, and repaired/maintained our slate roof for some 20 years. Our long relationship with his company is a testament to his craftsmanship, reliable and responsive customer service, and ethical business practice. He combines depth of experience with a friendly manner, and always does what it takes to "get the job done." He recently helped us with a skylight, "sun tunnel" which required a lot of problem-solving and savvy to make work--and Don came through like he always does. We recommend him without reservation for jobs big or small on your roof.

Scottie Vollmer
Jun 24, 2016

We have used the services of Hoover Roofing, LLC on two occasions and both times were very pleased with the experience. The first work they performed was replacing broken slates and installing new flashing on our eighty year old slate roof. Hoover Roofing was recommended by a contractor who was doing several renovations on our house and he spoke highly of them. He was right. From our introduction forward they were professional, courteous, timely and helpful in explaining options to the needed work. They arrived on time and when finished cleaned up so their having been there was not noticeable.
Our second experience was this past spring when we needed repairs to both the roof and gutters due to the heavy winter sows. They came a day after we contacted them, assessed the damaged plus pointed our some improvements that could mitigate problems in the future. Their cost estimate was detailed, understandable and supported by photographs showing the damage and required work. They were willing to start when we were; however, the entire project was delayed by insurance issues. They were patient and worked with us in a timely manner on adjusting some elements of the project as well as pointing out shortcomings of what was proposed by the insurer and their contractors who at times were not nearly as responsive.
Once we finally got everything resolved they set to work and again they
were professional and timely. If they said there were starting at 8 a.m., you could count on them being there with their equipment ready at 7:55. They installed upgraded snow guards. replaced cracked and broken slates, waterproofed around soil pipes and installed new gutters and fascia boards. Again they left nothing behind and even managed to leave then blooming flower beds undisturbed.
We certainly will use them again, if necessary, and recommend them to others. They met all expectations of a quality service provider.

robert emmons
Jun 20, 2016

Although our roof and gutters are far too high for me to ever see, Don Hoover provided us with a set of pictures that covered the entire job, before and after, and gave us the assurance that the jobs were completed to a high professional standard. Work included replacement of roof and gutters, front and back Crews arrived on time, workmen were clean and courteous, and the jobs proceeded rapidly despite the perilous heights involved. If the need arose, we would employ Don Hoover's company again, and would gladly recommend him to others in need.

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  • Harpers Ferry
  • Commercial Roofing
  • Financing Available
  • Warranties Offered
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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