Home Services at The Home Depot - Longview, WA

Good 2.5 (4 reviews)

580 7th Ave, Longview, WA 98632
Commercial Roofing
Residential Roofing
24/7 Emergency Repairs
Financing Available
Licensed & Insured

Website www.homedepot.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Home Services at The Home Depot, we pride ourselves on our technical expertise and versatility in managing both residential and commercial projects. Located in Longview, Washington, we specialize in a comprehensive range of services, including roof replacement, emergency roof repair, roof maintenance, skylight installation and repair, as well as gutter installation and cleaning. Our well-coordinated team is equipped to handle complex projects from start to finish, ensuring that every detail is meticulously addressed. We are recognized for our commitment to delivering durable, high-quality results that provide long-term value to our clients. Our organization and consistency in work allow us to tackle projects of any scale with confidence. Whether you need a simple gutter cleaning or a complete roof overhaul, we are dedicated to achieving your vision with precision and reliability.

What people say about “Home Services at The Home Depot”?

Customer feedback is mixed, with some reviews highlighting positive interactions with knowledgeable staff, while others express significant dissatisfaction with service and delivery issues. Several customers noted that communication can be lacking, particularly regarding loading large purchases. Positive experiences were often overshadowed by severe complaints about unfulfilled promises and poor installation quality. Overall, there is a concern about customer service prioritizing sales over satisfaction, making it difficult for potential customers to trust the service.

What Users Like The Most

Lady in the carpet department was very knowledgeable and ready to answer all of my questions.
They crunched the numbers to get me the best deal possible for my carpet, pad and installation.
Once I got someone back to help they were great.

What Users Like The Least

They failed completely at providing the service they promised.
They don't care about the customers; they care only about themselves.
Twice now they have refused to load my purchases and tried to sell me their delivery service.

Services: Roof Skylight Installation Roof Leak Repair Flat roofing Attic Insulation Attic inspection Soffit and Fascia Services

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Average 2.5

Out of 4 reviews

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AJ Koenes

Google review

Jul 18, 2019

Try to order a workbench, I talked to Arthur who was the manager on duty. Nothing got accomplished. They failed completely at providing the service they promised and I'll likely never come back to the store again due to the negative experience. They don't care about the customers they care only about themselves.

Craig Ralston

Google review

May 16, 2019

Once I got someone back to help they were great, it's a good thing I wasn't on the clock. And rental tools, you get what you get

Jackie Honrud

Google review

Aug 1, 2017

Lady in the carpet department was very knowledgeable and ready to answer all of my questions. Crunched the numbers to get me the best deal possible for my carpet, pad and installation.

Devon Marvil

Google review

Apr 3, 2017

If you are purchasing anything that will need to be loaded via forklift go elsewhere. I have a 3/4 ton truck and a 10k trailer. Twice now they have refused to load my Purchases and tryed to sell me their delivery service.

Also avoid their installation services. I have found them to be low quality and completed in the fastest simplest way possible with no regard to proper craftsmanship.

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