- 463785 FL-200, Yulee, FL 32097
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Home Services at The Home Depot”?
Customer feedback is mixed regarding service and communication. While some users praise the quick response and efficient installation, others express dissatisfaction with customer service, citing long wait times and unhelpful associates. Several reviews highlight issues with order accuracy and the complications involved in renovation loans. The inconsistency in service experiences suggests that while some customers have positive interactions, others face significant challenges that detract from their overall satisfaction.
What Users Like The Most
- A .C. OUT CALL LOWES AND THEY SENT SOMEONE OUT THE NEXT MORNING.
- Replace complete system in 6 hours.
What Users Like The Least
- Poorest customer service I have ever experienced no matter the time of day.
- Associates are rarely helpful, and slow to respond.
- Most importantly to get stuff done you have to schedule appointments and paid for measurements that are all for nothing.
Recommended Reviews
A .C. OUT CALL LOWES AND THEY SENT SOMEONE OUT THE NEXT MORNING.REPLACE COMPLETE SYSTEM IN 6 HOURS. "Bill Taylor"
Poorest customer service I have ever experienced no matter the time of day. Associates are rarely helpful, and slow to respond. Expect an hour wait at least every time you are dealing with any type of install. They have gotten my order wrong multiple times, and it has always been an unneeded headache.
Not pleased with our experience. With contact with the local store or corporate, no ones been able to get done what we needed done for a renovations loan. From the beginning Home Depot knew we were dealing with a mobile home and it was through a loan company. Several times we had them call us back telling us to change our flooring options due to different reasons instead of stating any of this up front. Most Importantly to get stuff done you have to schedule appointments and paid for measurements that are all for nothing. The company said they are the general contractors and they handle everything. The. The loan company gives contactor paper work to be filled out. It was one of the last things we needed done. The store and cooperate say they can't do that, that they're more for do it your sellers. Then why waste people's time and money.
Company Locations
Branch Offices
- 463785 FL-200, Yulee, FL 32097
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured