- 121 Burgess Rd, Harrisonburg, VA 22801
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Home Services at The Home Depot”?
Customer feedback reflects significant dissatisfaction with service quality and communication. Reviews indicate that customers experienced issues with language barriers and inadequate assistance when seeking guidance on flooring needs. There were also complaints about improper measurements and installation of carpet, leading to frustration. Overall, the company's customer service and delivery communication appear to be problematic, resulting in a negative impression among users.
What Users Like The Most
—
What Users Like The Least
- The guy who came up from Richmond didn't speak English, so he brought his girlfriend(?) with him as a translator.
- I went to the Flooring Department three times and they couldn't give me a straight answer on how much carpet I needed.
- They cut it wrong. I needed a strip 35" wide. At one end it was 34" and at the other it was 38".
- I am incredibly disappointed in the service I've received here.
Recommended Reviews
Had carpetting done. The guy who came up from Richmond didn't speak English, so he brought his girlfriend(?) with him as a translator.
The carpet wasn't installed to spec, and the girlfriend kept asking how my wife got me to marry her and have kids because she was trying to get with the carpet guy she rode up with.
I went to the Flooring Department three times and they couldn't give me a straight answer on how much carpet I needed to redo my stairs. When they finally figured it out, they cut it wrong. I needed a strip 35" wide. At one end it was 34" and at the other it was 38". I am incredible disappointed in the service I've received here.
Company Locations
Branch Offices
- 121 Burgess Rd, Harrisonburg, VA 22801
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates