- 387 S Moapa Valley Blvd, Overton, NV 89040
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Metal Roof
About the Business
What people say about “Home Hardware & Variety”?
{
"summary": "Customer feedback is mixed regarding this hardware store. While many reviews highlight the helpful and knowledgeable staff, excellent product selection, and a welcoming atmosphere, there are serious complaints regarding communication and service, particularly concerning rain checks and special orders. One customer expressed significant frustration over an unfulfilled order, noting that employees seemed to have priority over customer orders. The store's delivery service and order fulfillment processes seem to lack consistency, which affects customer satisfaction.",
"liked": [
"Great store. I love small town hardware stores, they seem to have everything you could ever need.",
"They always have all the things and if they don't they will get it for you!",
"The people are so friendly and helpful. They will do anything to make sure you get exactly what you are looking for.",
"Employees were friendly. They seemed to have quality hardware and tools.",
"Saw a wheelbarrow online, took the picture in and in two days they had it for the price originally on it."
],
"disliked": [
"I have had a rain check or special order on 1 polish chick for over a year now... very disappointed my special order/raincheck was tossed.",
"They don’t hold chicks but they will for their employee.",
"Waiting for my raincheck order has been a frustrating experience.",
"The prices are higher than a Home Depot, Lowes, or Walmart.",
"I could not get my chains
Recommended Reviews
Great store. I love small town hardware stores, they seem to have everything you could ever need. There is one employee (could be the owner for all I know) who is very helpful and knowledgeable.
I have had a rain check or special order on 1 polish chick for over a year now. Today I find out employees get their pick even before orders or rainchecks. Plus they do not hold chicks but they sure were for their employee Hannah. Hannah had at least 2 polish hens on hold but my order/rain check was gone & I never got a call but I was there at 11am when they were going to start selling them. Just very disappointed my special order/raincheck was tossed & an employee came 1st. I HAVE BEEN waiting & had my name on the raincheck since last year. So just be warned they don’t hold chicks but they will for there employees & they get 1st pick before special orders or rainchecks!
CHECK, I will not contribute my hard earn money to this store anymore! Just wish I could return the 1K of garden materials I just bought. Hannah can spend her whole paycheck there because I will not. For the female I think manager making up stuff that didn’t make since to even her cashier was a joke. You taught your back guy & your cashier the wrong thing because everyone says the rainchecks/special requests go up front.
You look her dead in the eyes & said rainchecks for chicks go somewhere else but did not tell her where they go. I had to tell you to take my raincheck out of the rain check folder & put it where it should go, you rolled your eyes grabbed it & walked off but never told your cashier where they go.
WHY because you made that up, put on the spot & had no answer but lies not let’s make this right.
Good luck I’ll go to mesquite or Ace in town!
Always our favorite stop in town! They always have all the things and if they don't they will get it for you! Thank you guys for always helping us!!
- 387 S Moapa Valley Blvd, Overton, NV 89040
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Metal Roof