- 2333B US-62, Highland, AR 72542
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Metal Roof
- Green Roof
- TPO Roof
About the Business
What people say about “Highland Window & Door/David Harris Construction”?
Customer feedback is largely positive, with many praising the helpfulness and professionalism of the staff. Communication throughout the ordering and installation process has been highlighted as a strong point, with timely updates being appreciated. While most reviews commend the quality of the products, there are some concerns regarding customer service responsiveness, particularly in handling installation issues. Overall, customers value the professionalism and quality, despite some mixed experiences with service.
What Users Like The Most
- The owner and staff are super helpful and professional.
- Very professional, and did great work.
- They responded quickly, measured and ordered replacement.
- My new windows and French doors are beautiful.
- They did an excellent job of informing me of what was possible, then made it happen.
What Users Like The Least
- Customer service is mostly bad.
- The installers admitted they had never installed a door like that.
- I have called to have it adjusted again with no response.
Recommended Reviews
The owner and staff are super helpful and professional. We are ordering all of our windows and doors from them, as we are working on a major renovation job. Some of their prices are better than competitors but one or two have been higher. However the few higher prices have also been on higher quality items. They have been awesome at communicating with us throughout the process.
There was some good and some bad. The product is well made and good. Customer service is mostly bad.
I bought a 12 ft wide sliding glass door which opened from the center. I was told it was a recent style. When the installers came they admitted they had never installed a door like that and seemed confused as to how it should be done.
The door was noticeably crooked with daylight showing at the top. After a call to the office, an attempt to adjust it was made. Since then I have called to have it adjusted again with no response. I'm not being unreasonable, the door doesn't fit and is noticeably off kilter. The two doors don't come together at the top.This has been 2 years and $4,000 ago now. I'm done. Will not recommend.
Very professional, and did great work. Took a little longer to receive our windows, at no fault of Highland Windows & Doors due to the current times. The double pane windows are fabulous and we hear very little outside noise. We have noticed that the air conditioner is running less. Thank you, Team Highland Window & Doors!!!
- 2333B US-62, Highland, AR 72542
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Metal Roof
- Green Roof
- TPO Roof