High Pines Roofing & Remodeling

Good 4.5 (8 reviews)

1261 Calle de Comercio, Santa Fe, NM 87507
Commercial Roofing
Industrial Roofing
Residential Roofing
24/7 Emergency Repairs
Free Estimates

Website —

Phone —

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At High Pines Roofing & Remodeling, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with ease. Based in Santa Fe, New Mexico, we offer a comprehensive range of services, including roof installation, roof repair, gutter installation, flat roofing, attic insulation, and soffit work. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients. We understand the complexities involved in construction and remodeling, which is why our attention to detail and organization are paramount. Each project is approached with a commitment to thoroughness, ensuring that every aspect is handled with care and precision. Whether you need a new roof or extensive insulation work, we are equipped to see your project through from start to finish.

What people say about “High Pines Roofing & Remodeling”?

The overall sentiment regarding High Pines is overwhelmingly positive, with numerous customers praising their prompt and professional service. Many reviews highlight the responsiveness of the team, particularly in addressing urgent issues like leaks. Customers feel reassured by the quality of workmanship and the effective communication throughout their projects. However, there is a notable negative experience concerning delayed project initiation and poor communication, which has impacted the perception of reliability.

What Users Like The Most

Amazing service!
Luis was very responsive and accessible.
You won’t be disappointed to choose High Pines.
They were very prompt in regards to response once we notified them.
Esmeralda went above and beyond for us.

What Users Like The Least

Talk about a bunch of crooks!
They didn’t show up on the agreed upon start date.
I called everyday requesting a status update and was told someone would call me back but they never did.
They had not received my contract despite sending it to them twice.
They are unable to start for an additional two weeks.

Services: Roof Installation Roof Repair Gutter Installation Flat roofing Attic Insulation Soffit Installation Soffit Repair

Recommended Reviews

Overall Company Rating

Excellent 4.5

Out of 8 reviews

5 stars

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Bill Parmelee

Google review

Jun 26, 2025

High Pines installed a new roof on our house 3 years ago. Yesterday evening with a very heavy rain a small leak showed up. I reached out to Luis at 8:00p to see when his team might be able to come by and check on the leak. He had a team here at 8:00a the next morning, and, the repair made by 9:00a. All under warranty. Amazing service!

Jay Herrmann

Google review

Jun 4, 2025

High Pines did an excellent job installing a new roof on our house. Luis, the owner, was very responsive and accessible. When I had questions he addressed them quickly and came out to the job-site to review questions on the one occasion when it was necessary. His office manager, Esmeralda was extremely professional and efficient. She managed Luis’s schedule and when she booked an appointment he always arrived on time. The workmanship was very good. When the NM state inspector got off the roof after the final inspection be told me that the roof installation was high quality and all the details were done above the quality that he typically sees.

albopf

Google review

May 8, 2024

★ ★ ★ ★ ★ These folks are competent, efficient, and meticulous. They’re replacing insulation and TPO on our 40-year old flat roof: no minor job. (Energy efficiency for an all-electric house: good for good ol’ Mama Earth!) Done in about a week, even in windy spring weather blowing the insulating panels around. We went up nightly to view each day’s work and were thoroughly impressed and reassured with their precision. You won’t be disappointed to choose High Pines. (One of my wife’s clients did so too, and that’s how we found out.) Support your locals. ✔︎

Dow Williams

Google review

Dec 6, 2023

We have a stucco and roof warranty with High Pines. We had a wall leak, involving the exterior stucco around conduit involving a split. They were very prompt in regards to response once we notified them. A pair came out and made minor repairs to fix the leak, man and woman, very professional. Wish all vendors in the Santa Fe area could be so professional and prompt to back up their work or warranties.

John Dickinson

Google review

Mar 13, 2023

I would recommend this company to everyone! Esmerelda went above and beyond for us and would respond to any questions within minutes! Thanks once again!

Erik Craig

Google review

Feb 22, 2023

High Pines has been wonderful both to me and the previous owner of my home. Julian, (the “front man” and son of the owner) was prompt, courteous, and thorough and clearly had a respectful relationship with his workers all of whom knew what they were doing. I highly recommend this company.

Nick Salazar

Google review

Oct 11, 2021

High Pines was contracted to remodel a balcony at my condo. We gave them a 50% down payment and a signed contract with an agreed upon start date. They didn’t show up on the agreed upon start date. I called everyday requesting a status update and was told someone would call me back but they never did. I was called a week after the expected start date to let me know that they had not received my contract despite sending it to them twice with the down payment. They also notified me that they are unable to start for an additional two weeks. Talk about a bunch of crooks! Be aware of this company and their shady practices.

oliviaanita vigil

Google review

Dec 6, 2018

Mr.Luis Ibarra, His Crew and Office Personal, were so helpful with our concerns and very professional , completing the work on time..We have had no problems with the recent rains and snow here in Santa Fe.We are very pleased with the work and won't hesitate recommending High Pines R&R. Ernest & Olivia Vigil

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