Logo of High Desert Solar Screens Inc.

High Desert Solar Screens Inc.

  • 1204 E Hagerman St, Pasco, WA 99301
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At High Desert Solar Screens Inc., we specialize in a comprehensive range of roofing services designed to meet the diverse needs of both residential and commercial clients. Located in Pasco, Washington, we excel in roof repair, roof vent installation, waterproofing, skylight installation, and leak repair. Our technical expertise allows us to manage complex projects from conception to completion, ensuring that every detail is meticulously addressed. We pride ourselves on our organized approach and our commitment to delivering durable, high-quality results.

Our team is dedicated to providing long-term value, ensuring that each project not only meets but exceeds expectations. Whether you are looking to enhance your home’s energy efficiency or protect your commercial property, we are equipped to handle it all with precision and care. Our ability to coordinate intricate jobs thoroughly sets us apart, allowing us to deliver solutions that stand the test of time.

What people say about “High Desert Solar Screens Inc.”?

Customer feedback indicates a mixed sentiment towards the company's products and services. While some customers applaud the responsiveness and professionalism of the staff, others express significant dissatisfaction with the quality of craftsmanship and lack of clear communication regarding installation methods. This duality in experiences highlights potential issues in product delivery and customer service consistency. The positive reviews emphasize timely service, while negative feedback raises concerns about workmanship and transparency in communication.

What Users Like The Most
  • High Desert was very responsive, and great to work with.
  • They had told us we were two weeks out, and then were able to squeeze us in between some other clients.
  • Jake, their estimator and installer was friendly and informative.
What Users Like The Least
  • Extremely dissatisfied with the quality of craftsmanship for what these screens cost.
  • The screen in front isn’t even tight in the frame as you can see in the picture.
  • They are done fast and the tab isn’t even long enough to cover the screw.
Recommended Reviews
Overall Company Rating
Average 3.0
Out of 2 reviews
5 stars
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1 stars
Show first:
Crystal Albertin
Nov 6, 2024

Extremely dissatisfied with the quality of craftsmanship for what these screens cost. The screen in front isn’t even tight in the frame as you can see in the picture. They are made out of the truck at your home. When I asked how they would be mounted I was told tabs, never told they would be screwed into my home. Not only that but they are done fast and the tab isn’t even long enough to cover the screw and you can see they aren’t even in straight. Have a big window in front that as a little window above asked about 2 screens and was told normally they do one but can put a decorative bar to help with aesthetics but when installers came I asked why it wasn’t done and they said they couldn’t do it and not sure why I was told as such by the salesman. Then you cannot pay either the salesman or the installer they mail the invoice. No return envelope and I hadn’t even had the bill 3 days which one was Sunday and I was being called asking where my payment was. I literally put it in the mail the day after receiving the payment. I did bring up my dissatisfaction with the owner he did offer to eat the cost and remove the screens from my home however I would be left with the screw holes I was unaware that would be put in. He proceeded to state that I must not be from here to not know the high quality product he offers. Paperwork also stated a 15 year warranty but I was told lifetime and when I asked about that was told well as long as he owns the business he will take care of it but he is in 70, so when he sales he can’t guarantee what new owner will do.

I have lived in TC my whole life by his comment he just assumes and I asked to give payment to both the salesman and the installer and both said invoice is being sent. He also charges 3% more for credit card payments. Just because we have winds doesn’t mean how the install was done is justified.

Mike Cagley
Mar 5, 2021

High Desert was very responsive, and great to work with. We had just three windows to cover and they still treated us with respect.
Jake, their estimator and installer was friendly and informative, a very nice person.
They had told us we were two weeks out, and then were able to squeeze us in between some other clients so they had our screens up in less than a week.
A great experience overall, we highly recommend them and will use them for a project planned for the future.

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  • 1204 E Hagerman St, Pasco, WA 99301
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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