- 3200 S Shackleford Rd # 4, Little Rock, AR 72205
- Commercial Roofing
- Licensed & Insured
- Warranties Offered
- Metal Roof
- Slate Roof
About the Business
What people say about “High Caliber Exteriors”?
Customer reviews for High Caliber Exteriors are predominantly positive, highlighting exceptional communication and prompt service. Many customers appreciated the professional and diligent approach of the team during their home improvement projects. However, some reviews raised serious concerns about installation issues and lack of follow-up on warranty claims. While the majority of clients were satisfied with the quality of work and overall experience, the significant complaints regarding unresolved issues and communication lapses cannot be overlooked, leading to a mixed perception of the company's service reliability.
What Users Like The Most
- The roof looks great and we have gotten plenty of compliments about how good our house looks.
- Zach was so easy to work with and made sure my roof was completed quickly.
- David responded the same day saying he had someone and he would get back to me and HE DID!
- High Caliber was recommended by our tree trimmer and gutter cleaner. Best investment EVER.
- Communication was on point. We were not treated like just another job.
What Users Like The Least
- I started noticing issues with the gutters after several rains and they agreed there were several installation problems.
- It’s now June 14th and I asked for a refund of my deposit after no work was done.
- The lights have not worked correctly yet, and nobody has showed up to fix them after multiple calls.
- I called the owner but no one returned my calls after I reported the issues.
Recommended Reviews
The wait time to get our roof replaced took longer than expected, but the actual labor part of it took only a day. The roof looks great and we have gotten plenty of compliments about how good our house looks with the new roof. Really dressed the house up. Roofers picked up every piece of trash immediately after the completion of the roof and did a great job.
I needed a new roof and Zach was so easy to work with. Zach and Brian made sure my roof was completed quickly. I highly recommend Zach and Brian at High Caliber!!
I had High Caliber replace the gutters on my house after a new roof was installed. They came out looking great, at first.
After several rains, I started noticing issues. I called them and they had someone come out and inspect the work. I walked around the house with the technician and showed him all the issues and he even agreed that he noticed several issues with the install, even some that I didn't notice. The technician that came out said he found SEVERAL issues with the installation and that they would be covered under warranty. Some of the gutters don't have proper fall towards downspouts. One gutter is completely messed up and water overflows out from the center of the gutter like a waterfall and its starting to pull off from the house due to the weight of water.
The technician that came out for the warranty service, pulled out a ladder and proceeded to "make repairs". The technician left without saying anything or apparently fixing anything. Nothing was fixed!
Company Locations
Head Office
- 3200 S Shackleford Rd # 4, Little Rock, AR 72205
- Commercial Roofing
- Licensed & Insured
- Warranties Offered
- Metal Roof
- Slate Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, High Caliber Exteriors offers free estimates for their services.
2. Are warranties offered by the company?
Yes, High Caliber Exteriors offers warranties on their roofing systems.
3. Does the company offer senior discounts?
No information found regarding senior discounts offered by High Caliber Exteriors.
4. How is the company overall rated?
High Caliber Exteriors has an overall rating of 4.7 out of 5 based on 68 reviews.
1. What services does the company offer?
High Caliber Exteriors offers a range of services, including roofing, solar panel installation, gutter installation, maintenance, and leaf protection, siding installation, window and door installation, and exterior lighting installation.
2. Are there any services the company does not offer?
No information found regarding specific services not offered by High Caliber Exteriors.
3. Does the company offer emergency services?
No information found regarding emergency services offered by High Caliber Exteriors.
4. Does the company offer eco-friendly accreditations?
No information found regarding eco-friendly accreditations for High Caliber Exteriors.