Logo of Service Restoration

Service Restoration - Little Rock, AR

  • 9524 I-30, Little Rock, AR 72209
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Locally Owned & Operated
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Service Restoration, we take pride in our versatility and technical expertise, offering a comprehensive range of roofing services tailored for both residential and commercial projects. Located in Little Rock, Arkansas, we specialize in roof inspections, maintenance, skylight installations, and various roofing systems including rubber, tar and gravel, flat, and slate. Our team is adept at managing complex projects from start to finish, ensuring that every detail is meticulously attended to. We are recognized for our organized approach and consistent delivery of high-quality results. Our commitment to reliability allows us to effectively coordinate intricate jobs, providing long-term value to our clients. Whether you need a simple roof repair or an extensive installation, we are equipped to handle it all with professionalism and care. Trust us to bring your roofing vision to life, ensuring durability and satisfaction every step of the way.

What people say about “Service Restoration”?

Customer feedback for Service Restoration is largely positive, highlighting their prompt, professional service and effective communication throughout the restoration process. Many reviewers praised the team's ability to handle emergencies efficiently, often exceeding expectations in terms of care and support. However, one review raised significant concerns about unexpected charges and lack of follow-through on monitoring equipment, suggesting that transparency in pricing and service commitments could be improved. Overall, while the majority of experiences are favorable, addressing billing concerns might enhance customer trust.

What Users Like The Most

  • The team was wonderful. Very prompt and professional.
  • Cassandra’s grace, guidance and constant communication during a very difficult time was so appreciated.
  • Service Restoration responded within the hour to my water damage.
  • They mitigated the damage efficiently, and saved carpet and drywall we felt sure was ruined.
  • They have not only been there as a business but they’ve been there as friends and family.

What Users Like The Least

  • They set up their equipment, agreed to monitor it daily, but then abandoned it.
  • Had we known of their surprise billing, we would have bought a dozen.
  • They still charged for the days the fans weren't running.
  • I was suddenly hit with these unconscionable charges.
  • My family and I can’t say enough good things about this company? After a traumatizing house fire...

Recommended Reviews

Overall Company Rating
Excellent 4.9
Out of 69 reviews
5 stars
4 stars
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Show first:
Josh Dutton
Jul 19, 2025

Service Restoration charged our church, East Side Baptist, Pine Bluff, roughly $34,000 to dry water from our floors. They set up their equipment, agreed to monitor it daily, but then abandoned it to run around the clock for what they claimed was two weeks. However, I personally turned the fans off after a few days; they still charged for the days the fans weren't running. An initial estimate of $1,000 was given for the labor, but when our insurance denied the claim, we were suddenly hit with these unconscionable charges. Had we known of their surprise billing, we would have bought a dozen fans from Wal-Mart and some mops and saved the price of a small trailer home. Oh, and they are now suing our church after threats of liens and attempting to have our property foreclosed in order to have their outrageous invoice paid. Their lawyer is very shady, having promised to work with us under circumstances he himself said were not ordinary. Then, out of nowhere, we were hit with a lawsuit that we are now having to fight, which costs more money. And this isn't the first time they've targeted churches. They did something similar to Rose Hill Cumberland Presbyterian in Monticello. Don't take my word for it, look for yourself. They have several cases open/settled in several states. They shouldn't be allowed to operate in AR. Please do yourself a favor and find a local company that will treat you fairly and honestly!

Shamila Crawford
May 27, 2025

The team was wonderful. Very prompt and professional. They even made my transition after damage to my home very smooth. Thank you again!

Amanda “Mandi” Noel
May 24, 2025

All the crew members were friendly and efficient. We primarily worked with Blake and Travis, both of whom are exceptional and patient. We also had the pleasure of working with Daniel and Blair on a day when Blake was unavailable, and they were equally fantastic.

On the day of the damage, which occurred when our rubber-style roof came off, Bobby, Travis, and the rest of the crew arrived just after 8 am and spent the next 4.5 days diligently cleaning up the resulting rainwater damage to our master and basement.

Despite the scorching 104° heat caused by their heaters — used for drying out the walls and floor — in our master, which made the upstairs extremely hot, the crew members were incredibly accommodating and never complained.

They were also great with our furbabies.

The crew members cleaned up after themselves thoroughly and were always ready to answer any questions we had.

I highly recommend their services to anyone who has experienced damage caused by weather or pipes in their home.

Denise Loonan
May 23, 2025

We were very pleased with outcome of our bathroom renovation. There were a few hiccups along the way but all were resolved on a timely manner.

Sherry Lynn
May 16, 2025

Very amazing company that helps make you feel at ease when your world is upside down. Cassandra and Casey went beyond any expectations and made me feel safe having them in my home.

Jason Gregory
May 13, 2025

Mike Wickherst has been an invaluable asset to the citizens in Central Arkansas. He is prompt on calling you back and follows through on what he tells you. He represents the Service Restoration company well.

Casey Jones
May 13, 2025

I cannot say enough about the incredible service and support provided by Mike Wickherst of Service Restoration. Mike has consistently gone above and beyond—not just for our agency, but for our entire community, as well as our friends and families during some truly difficult times. His commitment to excellence, responsiveness, and genuine care are unmatched.

Whether it’s emergency response, guidance through restoration processes, or simply showing up when it matters most, Mike delivers with professionalism, compassion, and a personal touch that’s rare to find in today’s world. The level of customer service and support we’ve received from Mike and his team is second to none. We’re proud to consider him not just a trusted partner, but a true friend to our department and community.

Thank you, Mike, for everything you do!

Jeff Martin
May 13, 2025

This is a fantastic group that does great work. Hannah, Cassandra and Casey are a dream to work with. Be sure to call them and rest assured they will come through for you.

Austin Alley
May 13, 2025

Shout out to Mike! This guy is a play maker. Not only does he represent service restoration well he also is involved in the community, specifically first responders and gives 100%. I don't know how he does it. If you have a problem ask for mike.

Christopher Rodgers
May 13, 2025

Mike Wickherst is one of the key components for this company! He cares for everyone that he works with and obviously has a heart for what he does and helping people out. I had a tree fall on my house and Mike did everything in his power to make sure I was taken care of and making it a personal mission of his to make sure work got done on my house!

Eric Roberts
May 12, 2025

We had a huge, multi floor water leak. They responded immediately and arrived even quicker than we expected. They mitigated the damage efficiently, and saved carpet and drywall we felt sure was ruined. You can't even tell anything ever happened. We are extremely happy with the service and will be using them again if the need should arise.

angela fink
May 12, 2025

Service Restoration was all around a wonderful company to work with! Cody was very informative with what he would be doing in my home and walked me through the process where I understood it all! When we thought we would have to remove everything from our home, Cass was there to answer any questions and concerns about my personal property. I would recommend them to anyone with restoration needs!

Kelly Gurlen
May 9, 2025

Joseph’s ability to work through a loss is phenomenal. He understands the entire process and is able to explain it with ease. He can work directly with your adjuster to make a terrible time so much better.

Orfa Gonzalez
May 9, 2025

Cody and Justin are very respectful. Cody makes sure to keep you updated in everything they are going to do and what they have done. Thanks Guys!!

Lyndsey Avery
May 9, 2025

My family and I can’t say enough good things about this company! After a traumatizing house fire, Cassandra and her team jumped in and immediately helped navigate us through the process. They were so patient with us, answering our millions of questions and phone calls. Cassandra’s grace, guidance and constant communication during a very difficult time was so appreciated and will never be forgotten! Thank you again!!

Dirk Gibson
May 9, 2025

Service Restoration has been an amazing company to work with. They have not only been there as a business but they’ve been there as friends and family. I would highly recommend Service Restoration for all home or business restoration needs.

Working with Cody to diagnose the issues within our home, went smoother than I could ever imagine. He and his team stepped up, figured out the issues that needed to be mitigated took care of the problems and literally worked on everything from A-to-Z.

I must say the amazing pack-out team of Cass, Hannah, and Casey, far exceeded our expectations of being to pack out our home in a very quick and timely manner. The organization and organizational skills of all of the ladies was astounding and would make any business owner proud! Plus, my daughter felt like she 3 big sister for a short period of time.

I would also like to thank one of the owners, Dan, for taking the time to get to know me and my family. He and his team have made a big impact on our lives. Thank you for restoring our home!

Tabatha Ghere
May 9, 2025

The contents team at Service Restoration is top notch! Cass, Casey and Hannah really know their stuff and is always there to help!

Michelle Spriggs
May 6, 2025

Service Restoration did an awesome working with us throughout the mitigation work and with the rebuild! We appreciate their flexibility to work around our schedule. Jesse and his team did a great job of communicating with us & keeping us updated on the whole process. Definitely a great company to work with!

Allison Walton
May 6, 2025

Service Restoration responded within the hour to my water damage. Cody and Justin were very informative and respected my property as they entered and exited my home with equipment. I would definitely recommend this company.

Susan Shaw
May 5, 2025

We had a laundry tub overflow that damaged flooring, baseboard and downstairs ceiling. I was referred to this company and was incredibly happy with the results. First and foremost, all employees of Service Restoration were excellent at communicating and guiding us through the whole mitigation and rebuild process. Craftsmen did excellent work. They were responsive to my questions and were inventive in dealing with snafus like my flooring being discontinued. I don’t want to need this company again but if I do, I will call Service Restoration!

Juan
Apr 29, 2025

I want to thank Mike Wickherst for his great dedication ,motivation and continously involvement with the Kitchen Table Foundation and the FirstResponder Community Mike has made positive impact and has a big heart, great guy we are greatfull to have Mike on our side !!

Jeff Massardo
Apr 29, 2025

Mike Wickherst, is hands down one of the most capable people that I have ever met, when it comes to dealing with life’s unfortunate events… He is lucky to have found a home at Service Restoration, it fits his talents well. Hopefully they feel just as lucky to have him as part of the team. I can’t recommend this company enough. Keep up the good work guys.

Stephen Adams
Apr 29, 2025



Mike Wickherst and his team at Service Restoration are the definition of what a restoration company should be. Mike’s passion for his work is evident from the first conversation — he genuinely cares about helping people recover and feel whole again after devastating losses from fires, floods, and other disasters. His commitment to quality work and compassion for his clients sets him apart.

What truly makes Mike stand out is his support for local fire departments and the community at large. He goes above and beyond, not just in business but in giving back. It’s rare to see someone so dedicated to both his craft and the people around him. Highly recommend!

Louis Cimino
Apr 28, 2025

This company service restoration excels in providing assistance during challenging times, showing compassion to help alleviate difficult situations. Mike Wickherst is a dedicated individual who brings his expertise and genuine care to his work, building relationships that make handling overwhelming circumstances more manageable.

Nikki Garrett
Apr 25, 2025

These guys and gals who working here are amazing people and such a good hard worker for the people they service. If you need some help call and ask for Mike Wickherst.

Serena Krone
Apr 25, 2025

I cannot say enough great things about this company and it's level of professionalism and unending support of our local First Responders. Mike Wickherst goes above and beyond in his support of all first responders and makes sure that every single one of his customers is taken care of the very best possible. As someone who had the unfortunate experience of using a competitor, there is NO way I will ever recommend anyone other than Service Restoration to anyone in need.

Anthony Bland
Apr 23, 2025

Tre Ault with AR1, did an excellent job in inspecting our home for damages due to the April storms. I would definitely recommend him if you need help in your time of crisis and restoration.

Elizabeth Buchman
Apr 22, 2025

The team at Service Restoration is top notch! When you’re in need of restoration professionals who get the job done, there’s only one company to call!

Joseph Buchman
Apr 17, 2025

The team at Service Restoration far exceeded my expectations when my apartment flooded. They arrived within an hour of my call at 2:30am and stayed until the job was completed around 7:15am and were back the next day to ensure all of the equipment was running smoothly. Highly recommend!

Tina Scott
Jan 17, 2025

Excellent they worked well with us on our time of need. They came due the snow storm to address my flooding issues. They there in a flash. I Thank God for their help and support. Jason, Cody, Cedric,Trey and Ms Jess. They are excellent they worked well with our insurance company. If you have a need dealing with damage please contact these people they are the ones to turn to.

Tonya Lewis
Jan 7, 2025

We are very pleased with the work Kam & Tre has done. They both worked hard and cleaned up the water and damaged walls and flooring. I would recommend these two for any job . Sending a Big Thank You

Caroline Bailey
Oct 16, 2024

My review is for the assessment crew who came out for Milton flooding. Kam and Kody explained everything thoroughly and answered all my questions.

Melissa Westfall
Oct 1, 2024

I just need to give a shout-out to Mike Wickherst. He was very friendly and accommodating. Easy to work with and knowledgeable. I would definitely recommend Service Restoration based on my interactions with Mike.

Kristy Black
Sep 30, 2024

Michael and the team at Service Restoration were absolutely fantastic to work with! They responded quickly and ensured that every one of our needs was thoroughly addressed from start to finish. Whether it’s a big or small job, Michael and his crew consistently approach each situation with unmatched professionalism and meticulous attention to detail, which gave us complete peace of mind. We truly couldn’t have asked for better service!

Lauren Smith
Sep 26, 2024

Service Restoration is an awesome, reputable company! Mike W. does an amazing job and was personable, professional and a blast to talk to. If you're on weighing your options, Service Restoration is the way to go every time.

Nicole Vestal
Sep 26, 2024

Definitely recommend this place to anyone, Mike Wickherst is a total gem here. He really helped us out when we needed it the most!

Joseph eudy
Sep 25, 2024

Service restoration really helped put my family at ease after a fire damaged her business. Mike W. was a penultimate professional - prompt, efficient, and reassuring. Would recommend to anyone in their time of need!!

Caleigh Dumas
Sep 25, 2024

Mike and his team know what they are doing from same day appointment, remediated the scope of work with care, and provided exceptional customer service.

Robert Richardson
Sep 24, 2024

Service Restoration has been a Lifesaver for my business. I had A luxury condo listed in downtown Little Rock that experienced a water leak. I got in touch with Mike at Service Restoration and he was Johnny-on-the -spot. He met me very fast at the condo, assessed the situation and got his team assembled to take care of the remediation and all the repairs. It could not have been more turnkey. I truly appreciate Mike for all his hard work.

Evie Epps
Sep 13, 2024

When we had the fire Mike was the first to respond to our needs he was very caring and attentive to us I'd recommend him and this company to anyone they are on point, and get the job done efficiently and quickly

Daniel Keretz
Sep 12, 2024

The Fire Service in Central Arkansas is in a better place because of Mike Wickherst. I met Mike at a training conference, and he helped make it happen with his financial support. With his support, we were able to keep that particular training free to firefighters accros the state. His support and commitment to the fire service doesn't go unnoticed and it is greatly appreciated.

Julie Jeffers
Sep 10, 2024

Mike W. is the absolute best in Restoration Services. He is on top and the very first on the scene to provide his services. He is kind, honest, extremely knowledgeable and helpful. Call Mike W to take care of all your restorative needs!

Edward Rinehart
Sep 6, 2024

I contacted Mike Wickhurst to a structure fire for a single person with cancer who had just been released from the hospital and when the person returned home this person lost everything. Mike arrived sat down on the front porch steps and prayed with the person and brought a care package. Then on his own time assisted with living quarters for the individual. Mike goes above and beyond no matter the time of day to assist with whatever needs to be done.

Jamshid Kiani
Aug 27, 2024

Mike W. Is a great guy to work with, super easy going, cares about his customers & his community. Goes above & beyond everytime he is called upon. Couldn't ask for abject guy to deal with! Definitely recommend

J Gunder
Aug 23, 2024

Service Restoration was timely to respond, thorough and attentive to mitigate the impact of a major water leak that damaged my garage and master closet. Steven Justin and Kam worked a full Friday into evening hours in wretched heat and humidity to pull out all the damage and get fans going before the weekend. They were courteous and took time to explain what was going on. Kody was involved too as part of the daily follow up process to check on drying status.

Kristie C Robinson
Aug 22, 2024

Everyone was thorough, nice, and efficient. Cameron and Casey came first and explained everything. Kody, Stephen, Tyrice, and Justin were helpful, and Alexis also contacted me to ask how the job was going.

Bub Rhodes
Apr 19, 2024

My house flooded so I googled a restoration company. They were the first on the list and showed up within 2 hours. Placed 20 fans and 3 dehumidifier’s in my house and also told me the floor would come up. After 2 days they told me the walls were dry but the machines needed to stay. I felt if the floors had to come up and walls were dry, the machines could come out. Even after 5 days I had to sign a waiver not holding them to any future mold or mildew. Then my insurance check was made out to the mortgage company and I. They worried me to death for their money. I was already out $6000 myself.

Sydney Hobbs
Apr 16, 2024

This company was amazing! So quick to start and very efficient! Casey, Cass, Angel, and Jose were very professional and did an awesome job at packing my house and moving all my stuff!

Galenda Kyambi
Apr 10, 2024

Cody and Zach were very kind and professional. They completed the job under the time estimated and did a great job. Thank you!

Denisse Davidson
Mar 25, 2024

Casey, Cass and Hannah were awesome. They worked hard and were respectful at all times. They are an asset to your company.

Ellen Venable
Mar 11, 2024

Done a very good job I'm pleased with Cassie,Hannah ,Casey very through really Like the communication explained the whole process as they went beautiful women

Rachel Binkley
Jan 31, 2024

There are no words for the amount of help Sheri has given my referrals in their time of need. Service Restoration kept open communication during the process that helped ease everyone during a dramatic time for the homeowners.

eliza andrews
Jan 26, 2024

Man THIS COMPANY IS the best I’ve ever dealt with in any capacity. They are fast professional and super duper nice. They have catered to this whole project. I have already been Recommending SERVICE RESTORATION TO EVERYONE.

Katie Maricle
Jan 26, 2024

Very glad I called! Casey and Cody were here within an hour of my initial call, which after three days of rain is so impressive. I’m a new homeowner with a first-time standing water problem, and they couldn’t have been nicer or more helpful. They’ve got a repeat customer with me.

Sheila Primm
Jan 25, 2024

Chue’s customer service was perfect.
He followed through on every discussion .
He was knowledgeable and he cared.
He is an asset to Service Restoration!

Aaron VanCleave
Jan 13, 2024

Customer service is outstanding and response time is even better!!
Mrs. Sheri was super nice and good to work with!

Dustin Smith
Jan 12, 2024

Sheri was very professional and easy to work with! Took care of our customer and made it an easy experience!

Leslie Williams
Jan 10, 2024

Service Restoration did an amazing job on my husband’s coats that smelled heavily of smoke after a house fire. They were prompt, professional and friendly. I highly recommend them.

Shane Lester
Jan 8, 2024

Sheri and her team are truly amazing! They are compassionate, efficient, and the best at getting your mess cleaned up!

Sean Talbert
Jan 6, 2024

Highly recommend this company! Sheri is next level professional with getting the customers homes back in order. Thank you for all your hard work!

Jason Powers
Jan 5, 2024

Sheri was the most professional person I've ever done business with she made it so easy I would recommend them to everyone!

Steven S.
Jan 4, 2024

I heard about Service Restoration through Sheri. Not only do they do a great job getting your mess cleaned up but they also are community focused. They supplied a gift basket of games for the elderly at some local assisted living facilities this past holiday. I would not hesitate to give them a call if you have a mess to clean up.

Robin Sparr
Jan 4, 2024

I referred a friend whose ceiling had caved in due to A/C related issue. Huge mess on floor and after contacting their insurance and restoration company “assigned” them, they were first told they would come out in four days, then called back and said it would be five!!! I recommended Service Restoration and they responded that very same day!!! The were amazing and my friend was very happy! Highly recommend this company! Sheri is also excellent to work with.

Mike Eberle
Jan 4, 2024

I referred Service Restoration to a client . They arrived quickly , communicated with her and stayed on the job till finished . I will be referring to them in the future .

Kathy Fortner
Jan 4, 2024

Sheri and her team are very reliable and respond very timely to clean up situation. They are there no matter what the day to handle emergency situations . I would refer her to anyone needing her expertise!

Che Sim
Oct 19, 2023

Bonnie, Chue, the house crew are all awesome. They listen and show care and concern but are about business too. I enjoy speaking with people over the phone that make you feel like you've known each other longer. Very personable. I would recommend they to anyone who needs them.

Bette Sargent
Oct 18, 2023

The service was efficient and successful. Working through a flooded home is no picnic. Chue was very helpful in working through the Insurance filing for me. He checked often throughout the process to see that I was kept informed. The workers were prompt and made the situation as easy as possible. I would recommend this company.

Sarah Medley
Aug 1, 2023

Service Restoration kept in constant communication with the project and took care of the issue promptly and successfully. We were very happy with the overall service!

Tia McCloud
Jul 6, 2023

I work for a body shop and called and found, Kyler & Kam! Both Men did an amazing job! Friendly, Fast and Thorough! Highly recommend!! Thanks a Ton guys!

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137 locals recently requested a quote
  • 9524 I-30, Little Rock, AR 72209
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Locally Owned & Operated
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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