Helping Hands General Contracting

Roof looks fantastic. Megan and her team are amazing! Megan was extremely professional and took care of my roof promptly so I could close on selling my house.

Greatly appreciate the dedication and professionalism. They were with me through the entire process. They handled all communications and the settlement. The work was done on time and is unbelievably beautiful. I would highly recommend helping hands for all your projects.

So we had serve pro come to do the work. After 3 months I fired them and called helping hands. Within a week the work was done and my mother was ecstatic about how it turned out. They are a great local boro company and they actually communicate with you about things. Megan is awesome to work with!!!! I’ll recommend to anyone I know that’s needs a contractor!!!!

Helping hands recently replaced my whole roof. They are the best company to do the job, because they explain to you the whole process and even give you a chance to choose the brand and even the color of the shingles you want. Once you let them know what you wanted, they will tell you what day it will be done and what you would expect. I am really amazed by their professionalism, punctuality and dedication. I highly recommend them to anyone that want their roof replaced.

I was extremely satisfied with the workmanship and promptness of their work. Customer service from Will and Megan were wonderful. Great cleanup job from the crew as well. 10/10 would
recommend to anyone.

We have a new roof now with the help of Jennifer Hodges and Helping Hands. Jennifer advocated on our behalf with the insurance company and appreciate all her time and effort. Thank you.

Best service I've ever had. They take care of everything for you when you file a claim with your insurance company. Thx Jennifer.

It was an awesome experience
Jennifer hodges was as excellent advisor .Hunter Pierce has a great team and works with professional people who take pride in their work

I had hail damage and wind damage to my home from a bad storm in February 2023. I reached out to Helping Hands General Contracting to help me with my insurance claim. They were able to help me through the entire process, and now I have a beautiful new roof and new siding. A Big Thank you to Jennifer Hodges and Hunter Pierce! I highly recommend Helping Hands General Contractors

I’m super satisfied client , may 3 ,2023 was my worst nightmare, many shingles for my roof flew away , I called the insurance company and they just want to pay the missing shingles and they don’t care the difference of color and discontinued shingles , I tried to talked with them and was impossible, I received a cancellation letter saying my roof was old and they don’t want to continue with me , I was disappointed, alone ,frustrating and then I looked at the bbb I found the helping hand company and they reached me , Megan (assistant manager) such and excellent and professional person , she said this is an injustice for sure we are going to fight until the end , don’t worry, I talked with Hunter (owner) he said trust , we are going to win and that it , they did the appraisal same the insurance and we won I have an upgrade beautiful roof , now I’m still believing the justice prevails everywhere, thank you so much I’m still crying just to remember but I’m so happy , God with us …

The team at Helping Hands contracting was great from start to finish. All questions were answered immediately and thoroughly. Not like others who dodge or just give you false information.

I've recommended this company to many of my co-workers and colleagues.

Definitely the contractor to go to if you want the job completed correctly, timely and honestly.

I have used HH a couple of times now. Both experiences were great. One of the projects I was out of town the whole time and HH took care of everything. HH and his team were the consummate professionals, their attention to detail was world class.
I trust HH to be to fair, honest, and deliver what is promised. I will be using them in the future.

They are patient, honest, professional, and always there when we need them! We love the quality of work and good value that they offer. It’s hard to find good and honest people in this industry. Highly recommended. You won’t be disappointed.

Had a great experience with Helping Hands! Always responsive and flexible when I needed them to be. They were customer friendly and felt like they were working for my benefit!

The owner (Hunter) and his assistant (Megan) are so great to work with. They got the team to get out to my house and fix the damage to my roof. They have been pleasant to work with and affordable.

Justin, David, and the whole team took great care of us. They helped us navigate the process with our insurance company, scheduled the job quickly, and the work was top-notch. We highly recommend Helping Hands!

From the initial meeting with Justin to the very end of this process, my wife and I were extremely impressed by the professionalism exhibited by Justin, David (Project Manager), and the roofing team! The communication concerning what we could expect was clear and direct, and we really appreciated knowing how things would proceed. They worked with our Insurance Company and everything went smoothly, as I had never submitted a claim before. When the roofers had completed their work, they cleaned up and placed all patio furniture, plants, and water hoses just like we had them! I would highly recommend Helping Hands Contractors for any and all future projects! We are very satisfied customers! Thank you!

From the beginning, Jennifer Hodges walked me through the process with professionalism and her expertise in handling the insurance ins and outs. Every thing is written down and explained thoroughly, giving me peace of mind. So appreciated. The crew was pleasant and I love my new roof. Nice to do business with them .
S . Reed

If you're looking for a contractor- look no further!! Helping Hands General Contracting is amazing!! Justin Gofourth was our restoration advisor. I have nothing but great things to say about Justin. We had some trouble with my insurance, but Justin and the team went above and beyond to ensure that everything was on the right track. This company is super reliable and gets things done! I highly recommend them!!!

Thank you, Jennifer Hodges! Jennifer communicated with us during the entire process! She made sure that we were 100% satisfied with our roof being replaced.

Company was very helpful and professional from the beginning. They did a good job of explaining the entire process of work, as well as how the interaction between the insurance company would go. The workers were very respectful of my property. I was kept in the loop of any pertinent details regarding the work, which I appreciated. The new roof looks gorgeous and his already withstood a couple of recent heavy storms. I would highly recommend!

They come the next day after calling them and explain everything and help us to call the insurance. The repair finished in one day and clean up really well.

On Friday, March 3, 2023, Nashville, TN received sustained winds of 66 mph. We watched as shingles from our roof flew past our windows. We contacted Hunter on Monday, March 6. He said he would try to have someone come by on Wednesday, March 8 to tarp the damaged areas. However, David called us that same Monday afternoon and said he was sending someone over that afternoon and the tarp work was done. Our entire roof was replaced on Monday, March 13 by a fantastic crew of workers who finished the roof in one day (11 hours). They cleaned up everything and the leftover materials were stacked neatly in the driveway. Both Hunter and David came by on the day of the installation and again the following day for a final inspection of the roof. The roof looks fantastic. We so appreciate the prompt service and the fact that Hunter and David were in continuous contact with us over the work schedule. We highly recommend Helping Hands General Contracting for your roofing needs.

Just wanted to give a huge thank you to this company as we were able
to get our entire roof completely replaced in just two days! Not only were they quick but their customer service was superb. Our point of contact, Megan Smith, was super friendly, explained the whole process in detail and answered any questions we had. She also made sure we were 100% completely happy with the final results as we were.

I will definitely refer this company to anyone who is looking for a roof repair!

Helping Hands General Contracting lives up to their name. Their commitment to clients, as well as their excellent work ethic and level of expertise, was evident throughout the process of our roof replacement. We highly recommend Helping Hands for all your repair and renovation projects.

Very good company to do business with. Everything done as promised and on time.
Megan Smith, contractor representative, did an outstanding job keeping us informed. I would highly recommend this company.

Jennifer not only is a great a person in general but great restoration advisor. She completely kept me updated in the process and completion of my roof. I’m so Happy with the appearance and quality and communication Jennifer and Helping Hands General Contracting.

The representative for Helping Hands, Jennifer, was so impressive with her knowledge and customer service. Couldn't of asked for a better experience with a company. With her knowledge and expertise, she was able to get my roof replaced and put on in a very timely manner. Always kept in contact with me through the process and always took the time to answer any questions I had. Excellent experience!!!!!!!

They were very professional and straightforward. Communication was clear and concise. Work quality was very high. They did an excellent job with clean up and also checked back with me to ensure I am satisfied with all aspects of the job. Brock was very easy to work with throughout the entire process

I have had the pleasure if doing business with Helping Hands and this experience has been absolutely fantastic. I literally did not have to put in any work. From the start my contractor Brock helped contact my insurance and work out all the details without me having to get involved. Then David called me and took care of ordering all supplies necessary he was pleasant, knowledgeable, and professional. At the end of the process Audrey contacted me and worked out the details of the contract and payment, she also was amazing, great customer service skills, efficient and patient. I have had horrible experience with trying to get my roof fixed and was a little reluctant when I came across this company, but Helping Hands reassured me that everything would be handled quickly and correct. I am really grateful for all the hard work they have put in. Thank you and God Bless!!

When we had storm damage to our house they came right out to assess our situation. They dealt with the insurance company and even came by when our adjuster was here to go over the damage with them. Everything was so easy and done in a timely manner. Our roof looks great and was done in one afternoon! Communication was clear and they always responded fast. We would definitely use them again!

Helping Hands came, delivered service, and completed in a timely fashion. Everyone was professional and helpful. What I like best, The negotiated with my insurance company and received a better deal than what they first offer

Helping Hands just completed putting a new roof on our home. Their service and workmanship has been outstanding. We had wind damage from a storm in February and they were referred to me by a contractor friend. They responded immediately to my call. They worked with our insurance company to make sure all needed work was covered. They answered all my calls and even showed up when they said they would. The crew was professional and highly skilled. When they completed the roof they spent hours cleaning up the yard and making sure to get all nails and small debris.
I could not be happier with the finished product and I highly recommend this company.

Thank you helping hands , I’m very happy and satisfied with your work, everything looks amazing and i recommend this company to anyone 100%! Thank you so much, Brock Morris!

Im ver satisfied with this companyss work, its ver profesional and i recommwnd it 100% to anyone, thank you brock morris.

Helping Hands was amazing to work with. Brock was very helpful through the whole process every step of the way. The roof and gutters look amazing. Thank you!

I had an overall good experience with Helping Hands. They were professional and responsive. They completed my roof in a timely manner and it looks great!

Had a great experience with this company. Every person I came in to contact with was very professional, courteous and answered all my questions. Audrey kept me informed through the entire process, from the initial inspection all the way to the very end. Would definitely use this team again.

I must say Helping Hands roofing is a top of the line Company.
After a wind storm in Smyrna Tn in June2019 i had a few shingles come loose called Helping Hands Roofing and Stuart came out that day assessed the issue took care of everything. No charge
Even nailed down the shingles that blow off. Thanks again for your honesty. I will forever use Helping Hands and recommend to anyone with roofing needs.

PS. Did not need a new roof.

I needed some small roof repair work done on my home in Spring Hill. Helping Hands Home Improvement was excellent. They showed up on time and completed the work in a timely mannor. They also took pictures of everything they worked on before and after! Very professional team. 5 stars for Helping Hands Home Improvement!

This was a great and amazing business experience !!
The Ray house was attacked by a windstorm awhile back and suffered roof damage to the extent the roof needed replacing.
I went with several folks recommendations and spoke with Daniel Windsor... who contacted me after seeing my post on Facebook asking for a roofing contractor.
Daniel met with my insurance person and made sure the claim was successful and agreed to replace my roof for the amount of the claim. The agent cut me a check that day .. which I held til the job was completed. Daniel was fine with this !
Next thing you know .... the shingles arrived and the Helping Hands crew arrived right on time and quickly and efficiently replaced my roof.
The next morning I got a chance to look at my new roof. Unfortunately the shingles weren’t laying right.i contacted Daniel and sent him pics of my concerns.
Long story short ... I won’t bore you with the details..... Helping Hands came back out and re installed a whole new roof. They even upgraded me to better shingles and installed a ridge vent system at no charge.
Here’s the deal folks. Daniel Windsor is the most professional guy you will ever meet !
He does what he promises and then some. He answers his phone ... and he’s a man of his word. My roof looks amazing and Melinda Ray and I couldn’t be happier. Another key point .... I was never asked to pay a cent until the job was complete. Even then the price was above and beyond fair. ( I got several estimates)
I also have several clients that have used Daniel and Helping Hands who are just as happy. Go read their reviews !!
If you need a roof ... Call Daniel Windsor. You’ll be glad you did.

We noticed that some shingles were lifted on our roof. We started asking for recommendations of companies to fix. Unfortunately the rain came before we could anyone to reply to us. Finally I called a buddy of mine Daniel who works for Helping Shand’s Home Improvement. Not only did they track down the specialized shingles that were used on our house, but they came to get the job done at night to beat the next rain storm coming through. Never in my life have I been treated with such respect for such a small project. Most companies wouldn’t even call me back because it wasn’t worth their time. HHHI was the EXACT OPPOSITE. I’m thankful for good hard working and honest folks from our local community!

Great customer service! Daniel took care of everything. He stayed on top of all communications with the insurance company and made sure I got what I deserved! And, his crew did an awesome job on my new roof! I couldn't be happier!

Thank you to the owner Hunter of this company for coming and fixing my siding on such short notice! This is an awesome company and you will be greatly appreciative of your results! Awesome people! Thanks again and god bless

I had a rocky experience the whole way through, and after, getting my roof repaired by them. My main concerns were that I wasn't communicated with on the timeline for my roof being done, I had to call and ask, and that I wasn't told they were running behind and would have to spread over two days. Afterwards, my roof was done for almost a month before they followed up with items that needed to followed up on. Their roofing team was solid, but, communication is/was definitely at a low throughout the process. I was contacted by the owner after posting my initial review of three stars (sans comments) to help get these items taken care of, and once he was involved everything was finished in a timely manner. The experience is enough to keep me at a three star review for them, but I would hope that now that they are aware changes will be made to assure future customers have a smoother experience.

Mr. Hunter Craft, representing Helping Hands, provided excellent information and service regarding the problems with the roof on my home. My home is 14 years old and I was aware there was an issue with Atlas roofing singles approximately three years prior. The roof had faded and the granules had been washed off and would be piled around the downspouts. The roof was of poor quality! Mr. Craft was very professional and provided excellent information what steps needed to be taken prior to having damage inside my home.

I am so pleased with the new roof and the gentlemen who provided the labor. They were very respectful and considerate of my home and landscaping. I would recommend anyone needing this type of work to contact Helping Hands. Thank you.

Barbara Smith

When I was searching for a roofing company to repair our roof, I was immediately attracted to the name of the company. From the time I started talking to the young lady on the phone until finish, I was impressed with the professional skill, the customer service they gave, the open dialogue and just everything about them. They are down to earth with me, the customer in mind. Very impressed with Daniel and the owner. The owner and Daniel made every attempt to make sure that everything was perfect and to our satisfaction. It was outstanding. Thank you all and keep up the great work. Very honest folk. Refreshing.

I had water coming in around dormer during heavy rains. I had called several roofers for help, another company came out and quoted a price, but never showed to fix the leak.

Coworker posted a good review of Helping Hand and I sent the local guy Hunter Craft a text message about my issues.

Hunter came out next day. He looked over the area of the leak and gave me the price to fix that,but also said he felt based upon shingles lost and upon looking over hail damaged before insurance might be able to cover new roof.

He took his time contacting my insurance claims office that meeting to setup inspection.

Hunter came back to talk with inspection agent and we got approved for a whole new roof.

I upgraded the type of shingles and added extra weather barriers. We told him what look we liked on another house nearby and he went to see them and get the correct matching type.

His crew was super professional. They had whole roof stripped bare , replaced 4 boards and covered on first day( it was cold too),

Day two they finished whole roof. That weekend his sheet rock guys came and replaced one board in bedroom that had water damege and painted while celing. They even offered to paint anywhere else we might had previously had leaks.

All that and upon completion of job, Hunter told us about a extended warranty that covered the whole roof covering materials and future labor for just 1.5% of cost of roof. Easy deal, worry free for 40+ years.

I’d highly recommend these guys to anyone, I’ve already got a coworker talking to them now.

WOW! Perfect service. A new roof after storm damage. Additional work on inside of home. "Phillip" is incredible. Thanks for both timely and superior work...job well done.

Being a Realtor I have a great need for a Roofing Contractor that I can trust...this is Hunter Pierce with Helping Hands Home Improvement! He has never let me or my clients down. Always delivers what he promises and is always polite and professional. Most of my clients have referred him to others and that is the true test of satisfaction. I always know that my clients are in good hands with Helping Hands!!

Quality work by a quality group of people. It was an absolute pleasure working with Daniel to get my roof fixed. Would recommend this company to anyone!

The company did a very good job fixing the bathroom flooring and replacing the vinyl after a toilet leak. I would definitely recommend them for your home improvements.