Heisman Roofing & Construction, LLC

Our roof looks great! The crew worked hard, and even with the heat they managed to finish in one day. Kudos!

Heisman Roofing Recommendation
Exceptional Service and Reliability
If you are searching for a roofing company that exemplifies professionalism, responsiveness, and craftsmanship, Heisman Roofing stands out as an excellent choice. We recently had two roofs completed by their team, and our experience was outstanding from start to finish.
Heisman Roofing is a family-owned business operated by Troy and Andrea Smith. Troy, a veteran, personally supervises the work on-site, ensuring quality at every stage. Andrea, an attorney, expertly manages the insurance claims process—she even identified and corrected an oversight by our insurance adjuster, securing additional coverage we would have otherwise missed. This attention to detail proved invaluable, especially given the high volume of claims after the recent calamity.
Both Troy and Andrea are present at every job site, overseeing their crew and maintaining clear communication. They were always quick to respond to our text messages, demonstrating a genuine commitment to customer satisfaction. Their expertise is further highlighted by their Master certification with several major roofing manufacturers, including GAF, which brings added peace of mind thanks to the extra guarantees and warranties on their work.
Based just outside of Nashville and serving a 100-mile radius (including an Owensboro office), Heisman Roofing was able to schedule our project within a week—there was no extended lead time, which was a huge advantage. They offered a wide variety of roofing samples, allowing us to select a beautiful, unique pattern rather than settling for a standard black roof. The results were stunning.
We vetted Heisman Roofing thoroughly and highly recommend them. If you need more information or would like a direct referral, feel free to reach out. When contacting Heisman Roofing, let them know you were referred by satisfied clients Melinda/Michael Schoenwald—they will take great care of you.

I had Heisman give me a quote on my grandmother's place. They were very courteous and explained what was needed in a way she understood. A+ service and all around good people!

I talked to Heisman at Freedom fest in Hendersonville and they were super nice people. I can tell they care for their customers.

A storm knocked a few shingles off my roof, and I expected a hassle. Instead, they showed up on time and got it done in less than an hour. Honest, hard working people.

I’ve spoken with the team a few times and they’ve always been super friendly and professional. You can tell they genuinely care about their customers and take pride in what they do. I’d definitely feel comfortable calling them if I ever needed roofing work.

They handled a roof repair for my parents and treated them with so much patience and care. It meant a lot to our family. Good people doing good work.

My landlord just had a new roof put on my house by Heisman. The crew was super nice and did their job without any issues. They cleaned up after themselves and were able to get the job done in one day. Roof looks great, thank you!

I got to talk with the company the other day about getting a new roof. Although, it’ll probably be a while before I’m ready to have a roof installed on my home, the people who I talked with were very nice. Thank you guys for the info

I recently hired Heisman Roofing to replace the roof on my home, and I couldn’t be more pleased with the entire experience. From the first call to the final cleanup, their team was professional, prompt, and highly skilled.

The initial consultation was thorough. Colt took the time to inspect the roof, explain my options clearly, and provide a detailed, fair estimate. They were transparent about costs, timelines, and how to work with my insurance company.

The crew arrived on time each day and worked efficiently, completing the project right on schedule. The quality of the workmanship is outstanding. The new roof looks fantastic, and I feel confident knowing it's built to last. I highly recommend Heisman Roofing. They were honest, reliable and skilled.

On behalf of my parents, they are satisfied with their roof that was put on a few weeks ago. This was our second roof, and they said “We should have went with Heisman the first time” LOL

Great company! Colt helped me get a rat out of my basement when he inspected my roof. I live alone so this was much needed. 10/10 service.

As newlyweds settling into our first home, we were nervous about needing a new roof, but Heisman made the whole process easy and stress-free. Super professional, fast, and honest. We are flattered with the results! Will be recommending to friends and family!

It wasn’t long after we moved into our house that a storm hit. We weren’t aware at the time that we even needed a new roof. Colt had stopped and asked me if he could take a look, and sure enough there was plenty of damage that I probably wouldn’t have caught. We weren’t able to get it covered by insurance and we are more than happy with the roof.

I couldn’t be happier with the new roof these guys put on my home in Goodlettsville. From the first phone call to the final clean-up, the communication was solid and the crew was incredibly respectful of my property. They finished the job and no corners were cut, no mess left behind. It’s not easy finding contractors who actually do what they say they will, but this company delivered. Highly recommend if you want quality work with zero hassle.

I had an awesome phenomenal experience with Heisman roofing company! My gutters look absolutely amazing at my house in Hendersonville. They knew exactly what they were doing. They were very informative very kind and very patient. I’m very happy with the work done on my home!

The crew did a wonderful job on our roof! We are satisfied with the color that we picked out, and our roof hasn’t looked better! Thank you, Heisman!

While I was in the process of selling my home, I awoke one day to find water and parts of my ceiling in my laundry room, due to leak in my roof. Heisman Roofing came out very quickly and were able to fix the problem. Troy was professional and so nice. I am very grateful that they were able to fix the roof, to get me back on track to sell my house!

Colt and Ethan were great to work with. The Crew takes pride in the work and did an excellent job. They cleaned up the site and made sure to get all trash and every nail they could find. Very pleased with the work and the look. Great job guys.

They just did our roof in Springfield and were amazing. The crew was very efficient and polite. The cleanup afterwards was better than any other company we’ve had to do work. Very respectful of our home.

We had a piece of metal fascia trim blown off our house during a recent storm. I called Heisman Roofing and they came out the same day and made the repair. Cristian was very courteous and did a fine job at a fair price. I would certainly call them again.

Heisman roofing was contracted by my insurance company after we had storm damage to our roof. The same day our adjuster approved the claim, we were contacted by Andrea from Heisman Roofing. She was very polite, professional and went out of her way to help answer all my questions. Once I ok'd the contract, colors were picked and the job was scheduled to be started within a week. Trot came out to the house and introduced himself and let me know the crew was on the way. I had an appointment and then had to go to work. They completed the job as promised and it only took the one day. The roof looks great and it's almost as if they went out of their way to leave my yard looking better than they found it. They did an exceptional job of cleaning up afterward and you couldn't even tell they were there. But here's where I felt they went above and beyond. As I was leaving for the day, Troy had 2 envelopes in his hand. He went to each of the neighbors on either side of me and gave them gift certificates for coffee and doughnuts, compliments of me, for the noise they would be causing throughout the day. Such a small gesture that made a profound impact. Based upon what I've seen so far from their craftsmanship and their thoughtfulness, I would highly recommend their services. Thank you so much to Andrea, Troy and the entire team at Heisman Roofing!

The entire staff was caring and concerned with my needs. They exceeded my expectations !!!!!
I highly recommend them !!

Very professional. Recently had some work done in Hendersonville by Heisman and couldn't be happier. My roof looks great and the crew was exceptional!

During one of our recent high wind days a piece of aluminum fascia was ripped from my home. I call Heisman Roofing to get a quote, I was given a very fair price to fix the damage. They sent someone to fix the damage soon after I approved the work and they did a great job. The repairman noticed something I wasn’t aware of and corrected it at no additional charge. The customer service was amazing, it’s refreshing to have such a positive experience and to know that Heisman maintains a high level of customer service and satisfaction. I will definitely use them again for any future needs.

I recently had Heisman Roofing come out and replace my roof, and they just did such a great job! The clean up was amazing, and Colt was great to work with. They communicated every step of the way better than I could have asked for! I will be recommending them to all of my friends and family.

I just wanted to start off by saying Heisman Roofing is certified of being one of the best in Hendersonville! They’ll make sure all your needs for your roof are fulfilled and covered.(no pun intended) I’ve already recommended this company to 3 of my family and friends for their house. Definitely worth the time, and investment.

Heisman Roofing answered my request to repair a leak around the chimney. They were very quick to complete the work and professional in their customer service.

Extremely professional, I needed a roof inspection for a house I was closing on and I was pushed towards Heisman. I spoke with Colt who was very transparent about the condition of the roof and the maintenance required on pipe boots that I did not know about. His guy Cristian came out replaced all our pipe boots, did a great job and even took pictures of the work for me to see. Colt also called to confirm the job was done and willing to go over anything else I wanted to know about the work. Would gladly continue doing business with Heisman going forward

My gutters look amazing! I had been needed gutters put on my house in Hendersonville for the longest time when a friend of mine recommended Heisman. I’ve never been happier with my home. Thank you Heisman! Highly recommend!!

Best experience ever for our roofing needs. A great team to work with and so knowledgeable!! Would definitely use them again!

As an insurance professional, I love working with Heisman Roofing. I love that they do the right thing for their clients, every single time. I love that they constantly communicate with their clients and keep everyone up to date on progress but mostly I love the care and attention they bring to each job….the little extras matter in today’s world and I’m thankful for a company that delivers that every day. I highly recommend giving them a call.

Installing quality shingles by excellent workmen is to be expected--and we had that, but Heisman did more. They dealt with our insurance company and stayed with it for over a year until we received a completely new roof. We did not expect that and would not have had that result had we accepted the original estimate from the adjuster. They did a very professional job in all phases of the project and we are very satisfied.

I am very pleased with the job Heisman Roofing completed for us.
They were very professional and reliable and fairly priced.
I would definitely recommend them.

I highly recommend hiring Heisman for all of your roofing needs. We called with an urgently needed fix and they repaired my roof same day. The individual who worked on my roof was very courteous and hard working. I will be a returning customer for any time I need roof repairs.

Wonderful company to do business with. Special thanks to Andrea and Colt. Everything looks great. Thanks for all you do.

I would strongly recommend Heisman for many reasons. They were fair in pricing and thoroughly explained components of the estimate. They were prompt in doing the roofing I required. I was pleased with their work and highly recommend them.

I was very pleased with all the help I received from Heisman Roofing. I needed more work than just a roof replaced. A largr tree went into my screened in back porch, so I needed a lot of help. Everyone they sent out did a great job. A special thanks to Andrea for her help with the repairs and working with us to complete the job.

This company did an absolutely amazing job on my roof!! They are very professional, in & out, explain everything. Definitely recommend them!

I would of gave a higher star the roof turned out great but I had flower beds torn up still picking up nails but my biggest complaint was they tried to back a trailer up in my driveway it’s a paved drive and they cut a big rut in my drive when I mentioned it I was told to call my insurance company to get it fixed I shouldn’t have to call my insurance this company should have insurance to cover there damage they do

Andrea worked for months with insurance company and secured us a total roof replacement.
Roof looks great. Highly recommend for all your roofing needs.

Excellent Family Business that is run professionally! Heisman Roofing was the first to respond and get a quote to us for our replacement roof. I was surprised that the other big name roofers in this area took over two weeks to even return my call. The scheduling and quick execution of the new replacement roof was exactly what we needed and Andrea was professional and quick to respond to any need. Roof looks amazing and the cleanup was such that you did not even know they were here. Highly recommend!!! Lastly, the cost versus service was a very high value and the new roof provides amazing security and home is safe from weather.

Troy, Andrea, and Colt Smith were all great to work with! Not fun having storm damage, but these guys were there to make it all better. Thank you!

Unfortunately I need to give a bad review. I hate to do this. I finally found this company to rehab our gutters and put fresh siding on the house. I showed Troy the 2 spots that were leaking in our gutters. He sent people out to do the work, not himself, which i guess is ok, if they are efficient, which they were not. There were problems right after the first phase was completed. The workers banged outside so hard that we now have tons of nail pops all over the inside of the house. Ok...they didn't do all the work they were supposed to, so Troy came back out again to inspect, he sent his head guy again to finish up. Finally, it sort of looked the way I expected. So we had some rain. And we had leaks. I told Troy. I took pictures. Sent to Troy. His response was, if u get a hard rain, u will have overflow. I'm like Troy I'm not a roofer, but this looks exactly the way this acted before u "fixed" it. We now have a hole in our backyard where the water has poured out of the gutter and just caved in a hole. We also now have gained a NEW leaking spot we didn't even have before his crew came out here. Pretty soon that new leak will start rotting our patio...I did my best to try to get him out to the house to rectify the situation to no avail. Unfortunately, it was about this time that our son was murdered, I lost my drive to do much of anything other than breathe in and out.. Now we are out thousands of dollars and now have the same leaks plus new ones. The siding and gutters actually look pretty good, but it worries me what the work may really be like on the siding itself, knowing the lack of care about the gutters continuing to leak. I don't leave bad reviews and I tell the truth. I am telling you NOT to use this company. I had to hire a 2nd company, I told Troy this, to do part of the work I thought they were going to do. Very unfortunate. Do not recommend.

Replaced our roof which was damaged in the March 2023 wind storm. Great crew - very clean & tidy, nothing left when they were done and got the whole roof done in one day. Definitely recommend.

We had prompt service and quality work. We even referred them to the neighbors and a friend after they were unable to find anyone to return their calls. I believe they are as equally happy. Thanks again!

I had a terrible experience with this so called company. My ex-husband and I both spoken with them and Heisman sent an employee the next day. He covered up the storm damage in 45min. He was given the estimate from the adjuster 3/31. After calling the phone numbers listed we got through to Heisman. (4/22) The wife told us that we had an appointment with her on Monday 4/22 to get the estimate back, and go over the contract she had the home owner E-sign. The E-signed contract was written with the wrong name for one, also added responsibility for the owner to pay for work not covered. This started on 3/31. So this company strung me along for 2 months almost and now I wised up and called an honest company. I will never recommend this place to anyone.

Did a roof for a family member, it’s beautiful! I can’t wait to need one myself! Blake with Heisman gave me his card and it’s on my fridge!

Blake showed up on time and let me know what shape my roof was in after the big March storm. I will definitely be using Heisman Roofing for my house

Worked with my grandfather, made sure everyone was comfortable and Blake came off as a very trustworthy person. Any work we do will be with them

Blake made this process extremely stress free and was helpful. Looking forward to working with him more in the future.

I called Heisman after the recent storm lifted the shingles off my home, they came out the same day the inspect the damage and agreed to do the work for the price of my insurance estimate minus my deductible.

Fantastic service and incredible professional. After the work was done they also took the time to make sure everything was cleaning up immaculately which was huge with my three kids who love to play out side! Usually after a roofing job you’ll find a nail or two, I haven’t found a single one.

Called the company for an estimate on a new roof. I was impressed at how quickly the quote was given. We had called another roofing company for a estimate and they never showed up even after several attempts to get them to come. Heisman came and put on a new roof and did an excellent job. I was impressed by the work ethic of Travis and the team at Heisman and with quality of work, they did what they said they would do and showed up when they said they would.

We had a deck replaced and Heisman was terrific in every aspect. Professional, prompt and kept us updated daily. We definitely will use them for any future remodeling. Christian is absolutely amazing! It's so comforting to know that customer service is still around.
Pat and Wally W.

Heisman Roofing installed a roof for me about 2 years ago. After the recent wind storm I called Troy Smith at Heisman Roofing and asked for a roof inspection to check for damage. Within 2 hours, Christian Colindres from Heisman Roofing arrived. He communicated with me before arriving, explained what he was going to do, and then called me immediately after the inspection to let me know there was no damage. He was very prompt and professional. Thank you Heisman roofing for sending someone out so quickly.

They showed up on time! The inspector was very polite and walked me through the process and then did my inspection. He pointed all issues that may come up and showed me pictures of each thing. Turned out there were no major issues and he did try to convince me to buy any. He gave me his card and told me to call if anything came up or in the case of another storm. I’ll definitely be using them if and when I need work done

I appreciate the prompt and professional service Cristian provided at my mother’s home in Clarksville. Finding an honest contractor when living out of state is refreshing. I'll definitely keep Heisman in mind for future projects.

Heisman Roofing is truly top tier in quality, professionalism and customer service. I worked with Colt to get a repair done after a windstorm and he stayed on top of the issue and had it quoted and repaired in only a few days. Truly exceptional service and quality from this team.

Troy has helped me now on two occasions with roof damage and repairs. He was quick to respond and helped fix the issue the first time! Very nice and great communication!

From the first contact to the end of the job, Heisman was professional and efficient. They worked tirelessly with our insurance company from the start. Our roof looks great, as we have received multiple compliments from our neighbors, and we are completely satisfied.

Very professional and the work was excellent!! I would highly recommend them for your home construction needs!!!
I will definitely call them again!!!!

Had this company come out to give us a quote for a few renovations we want to do to our house. The owners wife came out because her husband got tied up in another project which was fine but she didn't take dimensions or anything and said she would send someone else out to do that the next week. I called a month later to see when someone was going to come out. She said someone would give me a call later that day to come back out...2 months later still nothing. Terrible communication and we will not be using this company.

I want to thank Heisman roofing for doing such a great job on our rental property not once but both times.
They are fast,fair and very professional.
You couldn't ask for a better roofing company. I highly recommend Heisman roofing for anyone's roofing needs, now if I could get them to do the tile I'd have it made..lol.

They completed contract, sub contractor took deposit for other repairs never came back. I believe you need to know your sub contractors. My comment stands if you don't know your subcontractors then they're going to ruin your business too!

The owner Troy was a co worker of mine years ago. This guy is one of the most solid people I’ve met. Always honest, and always there for his peers. Ethical and honest. Definitely someone to trust with your most prized possession, your home. If you want a strait shooter company. Give them a chance!

I had the pleasure of meeting with Heisman Roofing & Construction on behalf of a neighbor who is a senior and petrified of dealing with any Contractors. This is a 5 Stars across the board company. Heisman Roofing is a totally perfect solution.
The A+Better Business rating, Top Of The Class Roofing Manufacturer Certification and the many validated Local Testimonials they made readily available was a nice touch.

Our RENTAL PROPERTY sustained damage from the TORNADO. We had a "ROOF EXCLUSION" in our insurance policy so we paid out-of -pocket. Thank you, Heisman Roofing & Construction, not only for being incredibly fair in your price, but also for the exceptional work, and how stinking fast you took care of it for me!
I appreciate you so much!
Monica Restrepo

Heisman roofing is a great company! They made the process of getting a new roof a breeze. Worked well with our insurance company to help us get our roof. Very family friendly service. They were out here quickly and got my whole roof replaced and property cleaned up in 1 day. They offer a beautiful variety of shingles. We love ours!! I highly reccomend this company. We will use them for sure in the future for any remodeling that we may get done.

Heisman Roofing came out 3 weeks ago and gave me a price to repair around my chimney with new shingle and flashing, seal the chimney bricks and remove 2 skylights and replace with sheeting and shingles. This morning he sent out a subcontractor and his father-in-law to do the job. When they arrived I ask them to tell me. before they started, just exactly what they were told to do. The only thing he had told them to do was remove the skylights and seal the flashing. I have determined that Troy with Heisman Roofing is not honest and will not do what he promises.

Update; This update is in regards to Te response to my first review. Had the men sent out agreed to do the things Troy reports in his response, they would have been allowed to do the work because that most of what Troy and I had agreed for him to do, with the exception of two small things. When I called Troy he denied that he told me he would replace any shingles around the chimney or replace the metal flashing.

Furthermore, just this morning troy sent me a text message tell my what a, "dishonest, incorrigible an insulting person," I am. He also said, "I think it is quiet apparent why you are no longer a Pastor, My guess is someone ran you out of town." What Troy doesn't know is I had to leave the pastorate because I am struggling with cancer, having had two cancer surgeries and radiation the third time. Furthermore, my last pastorate was 20 years in the same Church.

The way Troy conducts his business is not new: Bid the job, low and then only do part of the work. I suppose that if I had not questioned the guys about what they were going to do before they started, I suspect they would have taken the skylights out then demanded more money to cover the hole.

I am thankful I did not let these people proceed. I find Troys text message was unprofessional, especially since he refused to take my call. I report this hoping others will not be deceived by this company.

We had a really great experience with Heisman. We were extremely concerned they were going to say we needed a new roof. Instead, they were able to do some repairs and get our roof back to where it needed to be. As you can imagine, that saved us a ton of money! They came out quickly for the initial assessment, gave us a very fair quote, and completed the work successfully and on time. We are very pleased, and would not hesitate to recommend them to others.

We had Heisman roofing put a metal roof on our house less than two years ago and we have had nothing but problems with it. The whole experience with Heisman roofing was not a good one. First off, when they took removed our old roof they left it uncovered and it rained 3 inches that night. Even after that it took them weeks to get the roof on. Our house is an old historic house, and the plaster that was on the inside completely crumbled because of the water damage. The flashing around the chimneys was also done completely wrong and we now have leakage around both chimneys. We’ve had several other roofers and chimney experts come out inspect our leaks and they have all told us whoever put the flashing on did a poor quality job. I would never recommend this company to anyone. We feel that because we didn’t want to file a claim with our insurance on our 15 year + old roof and wanted to pay for the roof out of pocket, we got a bad deal with this company. We were strongly encouraged by Troy to file a claim. Troys reactions and comments about insurance companies after we told him we wanted to pay out of pocket should have been a red flag. We are learning now and paying for it. We strongly do NOT recommend this company.

Troy was great to work with and walked me step by step through the insurance claim process. I highly recommend Heisman Roofing.

Heisman Roofing stands behind there work, great customer service, friendly staff and great finish product. I highly recommend Heisman Roofing for all your Roofing needs and Home Improvement projects.

Troy and his team went above and beyond. The installers were extremely professional. The work was excellent and the area was cleaner when they left than when they first arrived. Highly recommend.