Heath's Ace Hardware

I want to thank the staff for going above and beyond helping me out Christmas Eve at closing time when everyone wants to get home to their families. They are always helpful and knowledgeable about their products and recommendations. Merry Christmas to all At Heath’s Ace hardware Union Avenue Laconia.

These people were very helpful when I bought a Solo outdoor fire pit for the Alton American Legion. Definitely shopping here more often. Great service. Thank you guys!

Could not say enough good things about the guys here especially Steve. Came to him with a request and had me situated and helped out in five minutes. super positive
thanks again.

Hello I just bought these at ace. And at cash register came up as 3inch $5.99 and 4 inch $7.59 and tag on both was $4.99. Asked the woman at cash register and she said that that’s what the computer said and manger said don’t worry about tags they are too busy to update tags. I was only one at the register so why do they pay 4 people to hag out in front of store instead of having them work.

There has never been a time when I didn't find what I needed in this neighborhood hardware store. The staff are helpful and the experience is always heartwarming. This store is 5 minutes from my house and I really enjoy supporting this small business.

Big, bright, and clean. This place looks brand new inside also it is now Heath's and I have always liked Heath's hardware in Center Harbor. They had what I needed when other local businesses did not have it and the employees are knowledgeable in a lot of areas so it helps out......................................
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The new manager. His name is Steve. He was extraordinarily nice. Really tried to help and even looked something above and beyond. Very impressed with the customer service.

A little disappointed. I drove all the way over there to get my RV filled with propane and out of the free employees that I saw none of them were qualified to fill RV. They also didn't have any RV fittings for propane.

Best hardware store around. Stop going to the big box stores... go to Ace for the most knowledgeable sales staff. They are at the door ready to greet... tell them what you want and they will bring you right to the stop you need to be. Travis is always so helpful.

Very good customer service! The manager Travis is very helpful and works just as hard as the rest of his crew

This Ace Hardware, like most, is clean, orderly, and well-stocked.
The staff is always willing to help.

Best Regards,
David S. R. Clark

Decent little hardware store that is fairly easy to access. The staff always seem friendly and helpful. They usually have exactly what I am looking for or can point me to where I can find it in town.

Formerly trustworthy, a great store, with a great selection of the most uncommon and difficult to find hardware trinkets. Competitively priced, no reason to go to The Big Box store unless you really need to.

I needed concentrated coyote urine, which works great to deter skunks from feeling at home under a porch, because they perceive the scent of a predator. So I went Ace Hardware Union Ave in Laconia. The men at the counter laughed as if I were joking. A female employee apologized for them and said the store must have some since it works so well to deter unwanted wildlife. But we couldn't find any on the shelf. She asked the man in charge if there was any in stock. He also laughed as if we were joking, in a really condescending way, and said "What do you want me to do, lady? Milk a coyote?"

On the other hand, Jeff at Gilford True Value Hardware took me right to the product on the shelf and explained that I should put some holes in small plastic containers and then fill the containers with cotton balls soaked in the scent. This would help the scent last longer. He was as helpful as they always are at Gilford Hardware. Personal attention, patience, and education.

And that is the difference in knowledge, experience, and customer service between Gilford True Value Hardware and Healh's Ace Hardware.

Holy cow, these guys are amazing! Mark, Andrew and Travis saved the day! It was the coldest day of the year and my father-in-law‘s furnace stopped working. I live in another town so couldn’t get to his house to deliver him a few bags of pellets to get him by until his furnace was fixed. I called up Heath‘s and these three gentlemen not only agreed to bring just a few bags to my elderly father-in-law but got them to him in minutes and even brought the bags inside and put them into his pellet stove as he isn’t strong enough to do so. These guys are true hometown heroes!

Great store! The remodel looks great, the stock is full and varied, and the staff is eager to help. I feel like a kid in a candy store at this place. I wandered the aisles daydreaming of having thousands to drop here. Top notch hardware store!

My mother and I went here looking for an idea to fix a bed. The experience was wonderful. Very friendly, helpful and knowledgeable staff. The business is laid out a lot better than the store that used to be there before. It's much brighter inside and seemed very clean. I would definitely go back here for any of my needs over Lowe's or anywhere else in the area. Thank you!