The work that I've had completed on my home consisted of being completely resided, new roof, new gutters, and new windows. The work was coordinated and completed in various stages. During each stage I was well informed and expectations were set and met. The Heartland team did a great job of communicating with me and setting my mind at ease knowing that though work was going to be completed without issue. And the work was completed without issue. I had complete peace of mind throughout the whole experience.
The people that I personally worked with were Kenny, Chase, and Tanner. All of which were exceptional people, and represented their company extremely well. They were eager to help in any way they could. They gave me peace of mind through the whole process and for that I'm extremely grateful.
I am relatively new to the Ames area and I am a bit apprehensive when it comes to finding people/companies to do work for me. I can say without question, based on my experience, Heartland is a great company to work with, and has my highest recommendation.
April 1, 2025: Following my previous review, I would like to provide an update on a recent repair.
Due to the recent windstorms in Ames, a small piece of siding detached from the back of my house. I promptly contacted Kenny, who assured me that he would address the issue. A few days later, I received a phone call from Kyle. Approximately 15 minutes after the call, he arrived at my residence and completed the repair. Kyle demonstrated exceptional friendliness and professionalism throughout the process. He provided a detailed explanation of the circumstances leading to the damage and the steps he took to rectify it. As with all previous interactions with Heartland Construction, Kyle exemplified the company’s commitment to quality and customer satisfaction. His workmanship was meticulous, and he took great pride in ensuring that the repair was completed to the highest standards. Heartland Construction consistently delivers exceptional results and prioritizes the well-being of its customers.
7/3/25: Our most recent experience with Heartland…
Heartland’s exceptional service has left an indelible impression on me. Recently, I underwent two sets of bedroom window replacement, and their work was consistent with my previous experience with them.. Every interaction with Heartland has been a pleasure, and over the past three years residing in Ames, they have consistently earned the moniker of “IOWA nice.” From the initial consultation to the final completion, the process was seamless and hassle-free. Everything transpired as planned, and I am thoroughly satisfied with the outcomes. Heartland’s unwavering commitment to excellence has solidified their place as my highest recommendation.