Logo of Hassle Free Contracting LLC

Hassle Free Contracting LLC

  • 510 Virginia Ave Suite A, Portsmouth, VA 23707
  • Residential Roofing
  • Metal Roof
  • Flat Roof
  • Hip Roof
  • Tar and Gravel Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Hassle Free Contracting LLC, we specialize in delivering a comprehensive range of roofing services, including roof repair, maintenance, coating, skylight installation, and leak repair. Based in Portsmouth, Virginia, we proudly serve the surrounding areas, bringing our technical expertise to both residential and commercial projects. Our commitment to organization and attention to detail ensures that we manage complex tasks efficiently, resulting in durable and high-quality outcomes. Our well-coordinated team is dedicated to providing long-term value for our clients.

We understand the nuances of each project and work diligently to address every aspect, from initial assessment to final execution. Whether tackling a minor repair or a significant installation, we are equipped to handle it all with precision and reliability. With our focus on thorough project coordination, you can trust that your roofing needs are in capable hands.

What people say about “Hassle Free Contracting LLC”?

The overwhelming sentiment from customer reviews is highly positive, highlighting exceptional customer service, communication, and professionalism. Customers frequently noted the responsiveness of the team, often receiving immediate assistance even at odd hours. Many reviews emphasized that the company took charge of the insurance process, alleviating stress for homeowners. The quality of workmanship and attention to detail were consistently praised, with clients feeling well-informed throughout the entire repair process. Overall, customers expressed a strong willingness to recommend the company for various home repair and renovation needs.

What Users Like The Most
  • Austin was awesome, and saved us a ton of money.
  • They demonstrated kindness and exceptional professionalism.
  • Every person Austin sent to my home was quick, professional, kind and did a great job.
  • They went above and beyond to make sure your experience is truly hassle free!
  • I was kept abreast of what to expect at every step of the process.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 19 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Haile Dubois
Apr 29, 2025

After water damage from a plumbing problem, Austin was recommended by one of the water mitigation specialists. He made sure he was present when the insurance appraiser was here and pointed out some important parameters that may otherwise have been overlooked. I felt throughout the whole process that he had my back and wanted my home to be exactly as I wanted it.
He spent a lot of time making sure to match the existing wood trim, and match the stain up exactly with my existing woodwork. Similarly, the tile work, plaster work, and flooring were all done on time and very professionally. Truly better than when we started! Honest, organized, and highly recommended. Thanks, Austin.

Sonya S. Erickson
Aug 19, 2024

Responsive and thorough! I called at an odd hour, and someone still answered and set me up with same-day service. Austin was awesome, and saved us a ton of money. He truly knows his way around water damage. Would definitely use them again. Highly recommend!

Jeremiah Johnson
Aug 8, 2024

Truly hassle free. Austin took great care of us and kept us informed every step of our homes repair and made sure to address all our concerns no matter how small. Will recommend to anyone who needs home repairs and rennovations.

James Jarman
Jul 26, 2024

Impeccable service, quality, and professionalism. Absolutely streamlined the process of working with my insurance company. Great turnaround time on every project. Replaced 4 roofs for me, went to bat with my insurance company and got my payout from the initial offer of 15k to 40k… you can’t really ask for more than that, a qualified class A contractor who knows the in’s and out’s of the insurance companies procedures and processes. I would give them a 10 out of 5 if it was possible.
Signed,
An extremely satisfied homeowner

Kathleen Banfield
Jun 22, 2024

After the service line from the toilet to our wall broke in our upstairs bathroom, we needed a new kitchen floor and ceiling. Austin and his team were incredibly easy to work with. They moved things along to get the job done, were proactive in their communication, and even accompanied us to the floor store to pick out samples and make sure we got what we wanted!!! Austin is also just a great person and cares about doing the job right. Highly recommend!

Devon White
Jun 15, 2024

Working with this team has been a fantastic experience. They demonstrated kindness and exceptional professionalism. The work on our dining room ceiling and master bedroom shower is outstanding! I highly recommend them and would award them more way more stars if I could. Special thanks to the team for all their hard work!

Samantha Kerwin
May 18, 2024

I was referred to Hassle Free from the plumbers we used and I am so glad we ended up going with them! Austin and his team really go above and beyond to make sure your experience is truly hassle free! I never had to contact my insurance for them, they went back and forth with my insurance to make sure my house was put back together the way it should be, no corners cut and regardless of the cost! Every person Austin sent to my home was quick, professional, kind and did a great job, from the people who tore up my floor to the guy who did the final painting touches. Everyone was amazing! I cannot recommend them enough!

Eleanor Henson
Nov 7, 2023

They go ABOVE AND BEYOND. My husband and I came home from vacation to our bathroom ceiling caving in. Hassel Free came over the same evening I called them (I called around 8pm) and handled the mitigation. (They were here till midnight getting everything dry!)

They were so patient working with me while I waited on getting insurance approval to cover everything. They made sure my family (husband, two babies, and a fur baby) had a roof above our heads. They had our roof replaced, carport replaced, and two bathroom remodels all covered by insurance. And the work they did was EXCELLENT.

They truly treated us like family. I felt like I could trust them that they were always looking out for our best interest, not to fill their pockets.

Seriously, dealing with a roof leak and unusable bathrooms is so stressful, but Hassel Free truly took care of us. I highly recommend them. Austin and Gary were always available if I had any questions. And their office manager was super helpful too!

Sean Blumberg
Oct 12, 2023

They were referred to me by another company. I called and I’m very glad I did. I needed some interior ceiling repair for my mother in-laws business that was beyond my capabilities. Austin and Chris came out to inspect the joists that needed repair. They are straight shooters and when their crew came to complete the repairs, they were all very professional and great people to talk with. When the repairs were finished, my mother in law was very happy with what was done and how they left the place spotless. She’s been quite stressed lately with repairs needed and Hassle Free Contracting really made her a very happy person. It was great to see her laughing and smiling while talking with the crew. Thank you so much.

Jay Muntz
Sep 10, 2023

These guys have all of the attributes of a great contractor. Attention to detail, enthusiasm, great communications, a fair and clear system for providing estimates and really high-quality workmanship. I can't recommend them highly enough.

Jane Honeycutt
Sep 2, 2023

Austin and his team are amazing! The are true professionals and really care about the customers. Very fairly priced and do a great job! They replaced my ceiling and repaired everything that was damaged due to water. Had it looking like new in no time! I highly recommend them.

Janet Turner
Aug 7, 2023

I had extensive termite damage under my house resulting in replacing beams and joists. This crew came in and replaced all the damage in 3 1/2 days. They also leveled out the floor with minimal cracking inside. I was kept abreast of what to expect at every step of the process. I am beyond happy with the results and would recommend them over and over again. They will always be my 1st call if I ever need anything else done.

Misty Bullock
Mar 31, 2023

I had so much water damage from 4 busted pipes and needed so many repairs , hassle free contracting exceeded my expectations and made everything look so beautiful!! The office staff Tammy was so kind and answered any questions if I had any , Austin and Gary reassured me when I had any concerns and Ricky did such a fantastic job installing and fixing everything !! I highly highly recommend hassle free !!

Michael Bell (Jamie)
Dec 29, 2022

This is a great contractor with a highly skilled group of people. I would recommend them for all of your needs.

Chris Gega
Nov 5, 2022

Austin and his crew of Hassle Free were knowledgeable and professional while replacing my gutters. I would 100% recommend this company for any job your house needs.

Steven Samonte
Aug 26, 2022

Unbelievable customer service!!!! Walked us thoroughly through the process of getting our roof repaired and replaced!!!! We couldn’t be happier with our new roof…anything else we need done to our home we are definitely going to Hassle Free Contracting LLC !!!!

Rick Beale
Mar 23, 2022

Hassle Free was recommended to us by the local distributor of Alside Windows for a large window replacement job on our old North End VA Beach home. We are glad they did. Austin provided us with a fair estimate. The work was done competently and on time. When some unexpected rotten wood was discovered midway through the job, they presented some options for us with related costs. We made our choice and the work proceeded without a hitch. They have dome some smaller jobs for us like replacing and repairing doors and attic vents and demolition and removal of a large wooden shed. All have been expertly done and reasonably priced. We highly recommend Hassle Free Contracting

Phillip Wirtz
Feb 28, 2022

Austin and crew were very professional and explained the process at every step. They went above and beyond, and were quick and thorough. They wrapped trim with aluminum, added new gutters, added front porch railings, replaced storm door, and replaced rotting gable vents with board and batton siding. Would definitely recommend!

Danny Minnick
Feb 5, 2022

We had them do the house wrap, vinyl siding and gutters first and they did a super job. They kept me posted each time they found bad wood and were very conscientious on making sure the job was done correctly. We then called them back to install new flooring in 3 bedrooms and 2 baths. They have done an outstanding job in every aspect!

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137 locals recently requested a quote
  • 510 Virginia Ave Suite A, Portsmouth, VA 23707
  • Residential Roofing
  • Metal Roof
  • Flat Roof
  • Hip Roof
  • Tar and Gravel Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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