- 5850 Kim Rd NE, Rio Rancho, NM 87144
- Industrial Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
About the Business
What people say about “Hands On Construction”?
Customer feedback reveals a mixed sentiment regarding the company's services. While some customers appreciate the prompt response and effective communication during the remediation process, others express dissatisfaction due to incomplete repairs and a lack of follow-up. Notably, issues such as delayed project completion and poor communication have been highlighted, which detracts from the overall experience. The inconsistency in service delivery raises concerns about reliability and professionalism, especially when dealing with urgent home repairs.
What Users Like The Most
- Jason responded to my call for help early Saturday morning.
- He was there daily until all the water in the wood was dried out.
- Great communication and very professional.
- He takes care of insurance paperwork as well.
What Users Like The Least
- The repair to tri level home is still not complete in 3 months!
- No one answers calls when communication has been established.
- This has been so unprofessional, my home unable to have family over.
Recommended Reviews
Remediation done timely but the repair to tri level home is still not complete in 3 months! The walls, Sheetrock had to be redone due to failure to replace insulation. Bathroom cabinets are not reinstalled, minus 2 of 3 bathrooms in home. No one answers calls when communication has been established I was told it was the holidays, we had company, gate to contractors electric gate broken and finally son on vacation and broke phone. This has been so unprofessional, my home unable to have family over due to its appearance with bathroom cabinets outside gone and no facilities for guests. That’s, Christmas, New Years, Super Bowl , soon Easter in a few weeks and no hope for home to be complete. Never recommend
Jason responded to my call for help early Saturday morning. He started work that morning on water remediation and mold removal in a kitchen where the dishwasher hose had leaked and damaged the laminate flooring, subfloor and cabinets. He was there daily until all the water in the wood was dried out. He removed the appliances and cabinets wherever his meter detected moisture and replaced the laminate flooring within one week in time for new renter move-in. Great communication and very professional. He takes care of insurance paperwork as well.
- 5850 Kim Rd NE, Rio Rancho, NM 87144
- Industrial Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Warranties Offered
- Slate Roof