- Sandy
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Hancock Signature Roofing”?
Customer feedback for Hancock Signature Roofing is overwhelmingly positive, highlighting their exceptional service and quality work. Many reviewers commend the timely communication from the team, especially Michael, who is noted for being responsive and addressing concerns promptly. The crew's professionalism and friendliness are frequently mentioned, along with their ability to fit projects into tight schedules. However, there are a couple of serious complaints regarding missed appointments and unprofessional behavior, which slightly tarnish the overall impression.
What Users Like The Most
- Michael took the time to tell me what would be done and the timeframe to do the job.
- They were timely and fit us in quickly even though I know they have a lot of other projects.
- Michael responded to my calls and texts in a timely manner which can be a big ask for a general contractor.
- The area was always left clean and tidy, The crew was friendly, and no corners were cut.
- They cleaned up their mess, and provided an incredible customer experience!
What Users Like The Least
- Never made the effort to show up at our scheduled times and would never call to reschedule.
- Was over 2 hours late to our appointment, and no answer from the listed company phone number when called repeatedly.
- When he did finally arrive, he was EXTREMELY rude, to the point I wasn't even comfortable getting a quote from him.
Recommended Reviews
Hancock Signature Roofing did a really great job on our roof. Michael took the time to tell me what would be done and the timeframe to do the job. Everything was done perfectly and on time. All the guys were super nice and approachable. They allowed us to put some of our junk in the dumpster which was a bonus. Can't recommend enough.
Wow, we are so happy we went with Hancock Signatures for our new roof! They did an exceptional job (I didn't know a roof could actually look BEAUTIFUL but I think ours does!), they were timely and fit us in quickly even though I know they have a lot of other projects, they were professional and easy to communicate with. We will absolutely use them again.
We think Hancock Signature Roofing did a wonderful job building a garage for us. We got a great deal on cost and are impressed by the friendly and courteous staff. Michael and Chelsea were always available to answer questions and address concerns.
We are having them come back and do some more work for us!
- Sandy
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates