Hancock Lumber

Good 3.7 (6 reviews)

116 Portland Rd, Bridgton, ME 04009
Industrial Roofing
Free Estimates
Locally Owned & Operated
Green Roof
Asphalt Shingle Roof

Website www.hancocklumber.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Hancock Lumber, we pride ourselves on our versatility and technical expertise, offering a comprehensive range of services that cater to both residential and commercial projects. Located in Bridgton, Maine, we specialize in roof replacement, skylight repair, gutter installation, and various roofing materials including tar and gravel, tile, wood shakes, and slate. Our team is equipped to handle complex tasks, ensuring a seamless process from initial inspection to final installation. We are committed to delivering durable, high-quality results with a focus on organization and attention to detail. Our approach allows us to manage intricate projects efficiently, ensuring that every aspect is executed with precision. Whether you require a simple attic inspection or a complete roof replacement, we are dedicated to providing long-term value for our clients in Bridgton and the surrounding areas. Our strong project coordination ensures that we meet your needs thoroughly and effectively.

What people say about “Hancock Lumber”?

Customer feedback about Hancock Lumber Yard is largely positive, highlighting their excellent customer service and willingness to go the extra mile for clients. Many customers appreciate the helpfulness of the staff and the availability of quality products at reasonable prices. However, there are significant concerns regarding delivery issues and product knowledge among the sales staff. Some customers reported serious issues with orders and delivery, which negatively impacted their overall experience. This mix of positive and negative feedback creates a cautious perception of the company.

What Users Like The Most

The staff working here is first class, help me with every question asked.
They will go the extra mile for you and can get you just about anything you need.
They have excellent customer service and they are always helpful with any questions or concerns.
Never had bad service and glad to have you so close.

What Users Like The Least

Delivery did not arrive until late afternoon.
We have had numerous issues, from the lumber takeoff to the wrong application of our windows.
Do NOT rely on the sales staff to give you the right information.

Services: Roof Replacement Roof Skylight Repair Gutter Installation Tar and Gravel Roofing Tile Roofing Wood shakes Attic inspection Soffit Installation Slate Roof Repair TPO Roof Replacement

Recommended Reviews

Overall Company Rating

Good 3.7

Out of 6 reviews

5 stars

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1 stars

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Wade Milinski

Google review

Jun 3, 2022

The staff working here is first class, help me with every question asked ,they took the time to give me some roofing materials prices and a referral list of roof contractors ,simply put a great lumber yard.

Main Street Guide Service :}

Google review

Oct 27, 2020

Hancock lumber yard is the only place to buy your lumber and building materials.they will go the extra mile for you and can get you just about anything you need.they have also had or lumber throughout the past summer when you couldn't get it anywhere else.10 stars

Sarah Walsh

Google review

Sep 15, 2020

They have excellent customer service and they are always helpful with any questions or concerns. They have good quality products and reasonable prices.

Sam

Google review

Jul 11, 2020

Order was placed on 7/02/20 and I was,told by the salesperson that it would not be delivered until 7/06/20 in the morning. Delivery did not arrive until late afternoon (around 3-3:30). Equipment used to move it off of the delivery truck not only dug up my driveway but also my lawn.

Kristeen Ewart

Google review

Oct 5, 2019

You can see why Hancock lumber gets the 5 star ratings. Never had bad service and glad to have you so close.

Eddy Keegan

Google review

Sep 15, 2016

I have recently built a home in Bridgton Maine and used Hancock lumber as our supplier for lumber and windows. We have had numerous issues, from the lumber takeoff to the wrong application of our windows. Owning a successful company myself, passing on a problem to the homeowner is the wrong way to go about solving a problem. If you are looking to build a home and you are not familiar with all of the products that you are purchasing from Hancock, DO NOT rely on the sales staff to give you the right information. They are not familiar with all there products but they have no problem selling them to you. We have had numerous issues and we have waited months for someone to call us back. At this current time we still have the same issues and we are left trying to fix these issues on our own. With the money we spent, you would figure they would assist us with a solution to the problem. Instead they want to pass the buck! When we started the search for lumber yards, we were looking for service, not the cheapest company. We knew we were paying a premium but we didn't realize the knowledge of there products were lacking. Buyers beware, anyone can be an order taker. If that's what we wanted, we would have gone to Home Depot!

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