- 3 Bradco St, Keene, NH 03431
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Hamshaw Lumber Inc”?
Customer feedback is mixed regarding Hamshaw Lumber. While many reviews highlight the knowledgeable and friendly staff, efficient service, and quality products, several customers reported serious issues with service and product accuracy. Complaints include unprofessional behavior from employees, significant delays and mismanagement in the custom ordering process, and a lack of communication regarding order statuses. These serious concerns overshadow the positive experiences and indicate a need for improvement in customer service and communication.
What Users Like The Most
- Bruce D. has been there for many years. He should own the place by now. I love going here because of him.
- If you are looking for tools, building materials, home improvement ideas, replacement parts, yard equipment you will find it here.
- The staff in each department are knowledgeable and friendly. I appreciate the cleanliness of the store.
- Hamshaw lumber has a huge selection of different pieces all sizes all different wood. The employees are amazing.
- They delivered, by crane truck, 40 sheets of sheet rock. Professional and patient with me, a neophyte, in building materials.
What Users Like The Least
- Extremely unprofessional and I will not be a customer here anymore.
- A china programmed key costs you $165 per key. What a rip off.
- We never did get the frame we ordered and paid for as the third frame was also not accurate.
Recommended Reviews
Went in today 7/9/25 at 3:30pm looking for a ac unit, had a very pleasant conversation with a black haired woman and selected my AC unit upon getting to the counter the same women helped me check out, the blond haired employee working the second register (furthest from the door) was having an open anti lgbt conversation with who I assume is another employee. Very disheartening and when I said something the women helping me apologized for the other women. Extremely unprofessional and I will not be a customer here anymore. Highly suggest going elsewhere if your are anything other than strait. To the women who held the door for me and apologized for the other employees open bigotry thank you for your support and help!! Wish y'all had name tags
Lady told me they program keys there. Went down to find out you have to buy their keys to get them programmed. A china programed key costs you $165 per key. You can buy the key for $5 online and the tool to program any car is about $90. Dealer only wants $100 per key. What a rip off.
Bruce D. has been there for many years. He should own the place by now. I love going here because of him. He's the best person to ask anything about. Thanks Bruce for the great service.
- 3 Bradco St, Keene, NH 03431
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates