Hyundai of Keene

From arrival at 7:45 AM to completion of service at 9:00 AM, all kind details were covered. I was greeted outside the dealership so I could immediately start my AM walk then provided the extra care of inspection through 2026 and even a car wash at the end! Robert Ellis and his surrounding staff were all excellent. Thank you!

Every time I go to get service done at this location I receive courtesy and excellent (quick and on the ball) service from Anna Deleo at the service desk. She makes me feel like an important customer. She communicates with the mechanics (at my request) and follows up with me during the service. I'm in and out quick with a smile. Anna and the service technicians get 5 stars.
☆☆☆☆☆
Thank You Hyundai of Keene.

What a joke! Over $100 for a synthetic oil change?! On a little Hyundai car? Why would I drive out of my way to spend so much?! That’s on their website as a special by the way… I hope management sees this and corrects it as that price is NOT competitive. I will go to Leominster MA hyundai which is a little closer to me. and pay $74.99

My sales guy was John. John was very friendly, knowledgeable, and very helpful throughout this process. I have bought many cars and this was the easiest and best experience by far. I didn't feel pressured on the slightest. And even the manager and financial guy where very friendly and easy to deal with. Would definitely go back there again!

This is my second purchase from Hyundai of Keene. Yuri was fantastic and really took the time to get to know us and what we were looking for. He really made sure we were getting exactly what we wanted in our new vehicle and we could not be happier with our purchase!

had a fantastic experience working with Dave! From start to finish, they were knowledgeable, friendly, and never pushy. They really took the time to understand what I was looking for and helped me find the perfect vehicle within my budget. The entire process was smooth and stress-free, and I appreciated their honesty and professionalism every step of the way. Highly recommend Dave Lamontagne if you’re looking for someone who truly cares about helping you make the right choice.

I recently purchased a 2024 Hyundai Santa Fe XRT and couldn’t be more thrilled with both the vehicle and our experience at the dealership. From the start, salesman, Yuri, went above and beyond to accommodate my busy schedule—he even drove the vehicle 35 minutes to me so I could take it for a spin without rearranging my workday. His professionalism, communication, vehicle knowledge, and genuine commitment to making the process smooth, prompt, and pressure-free truly set him apart. The whole buying process was seamless from beginning to end.

Also very impressed with the dealership’s integrity when it came to financing. I came in with a very competitive rate from my credit union, but they found us an even better one—despite the fact that they could have easily financed at the higher rate. That kind of honesty and customer-first attitude is rare and deeply appreciated. That’s how you grow a loyal customer base with repeat business for years to come.

We’re absolutely loving our new Santa Fe XRT—it’s everything we hoped for and more. Without a doubt, we would return to this dealership again in the future and highly recommend them, and especially Yuri, to anyone looking for a top-notch car-buying experience.

I purchased a Tucson Hybrid at this dealership (I drove all the way from Nashua!) and was very pleased with the up front pricing and no gimmicks when it was time to wrap up the deal. If you end up working with Syrina, you will be in great hands! She was friendly, professional and answered all my questions promptly and thoroughly. When the purchase was completed, Syrina walked out with me to the car and spent 15 minutes showing me all the details. I appreciated her patience as all these new auto functionalities can be overwhelming! As for the Tucson Hybrid - so far, I love it!

Great experience I was looking for a reliable car as my lease was about to expire and although my credit isn't perfect Yuri was very professional and helpful, I left Hyundai with a great car at a good price. I definitely recommend Hyundai of Keene

Hyundai of Keene made purchasing a new vehicle for us a positive experience. Our sales representative, Jose, helped us select a vehicle that met our wants and needs perfectly. Jose was knowledge and thoughtful, a real pleasure to meet and deal with!

Very friendly service center. Took me in on time, checked safety systems, fluids etc..c service area is comfortable, magazines, and tv to keep you occupied.

The staff was professional and a pleasure to work with.
Our salesman Yuri, and the business manager Zak, handled our purchase quickly and painlessly.

Everyone was very nice, and helpful. The man who helped fill out our finance papers was fast and efficient and the sales man was great and we felt he did well by us. We love our Santa Cruz!!

We bought two Hyundais at Keene Hyundai and Yuri James was our sales person He was terrific. He was thoughtful and very thorough in explaining things each step along the way and taking the time to explain all aspects of the new technology of the cars. We very much appreciated his work and that of the staff in general, would highly recommend.

Shady practices to sell a vehicle, AND their service dept is terrible.

EDIT: They answered my review but not my family members review. You know the one your employees slandered behind their back while being recorded. They posted that all over reddit, and showed all of us the recording. Keene Hyundai needs to fire those people or it'll just get worse with reviews.

Bought a used Santa fe private sale, and needed a state inspection and service completed. Went in and spoke with erik Lilly the service manager to set up and appointment and go over the details. He was polite and professional and answered any questions I had. The day of my appointment I was met by his service team members anna and Robert. There customer service was top notch and kept me informed along the way, and they even ran my Santa fe through their carwash. I look forward to doing more business with them!

I dealt with Eric the Service Manager and he was fantastic as was the parts manager Levi. They kept me informed about everything from the moment I bought my car in.

I have used Hyundai of Keene for parts on numerous occasions. And was employed by the Fenton family dealerships for around 12 years. They are great to work for. Erik has always taken good care of me and has bent over backwards to help myself and by proxy my customers. I appreciate you Erik!

I’ve been using Hyundai for awhile now, always great service! Planning on service this week. Thank you Hyundai and the service dept!

Sales and service have always been top notch, never had an issue with these guys! Best deals and service in the area for Hyundai!

had gone to keene to do some shopping, and while stopping for lunch had an issue with my rig. stopped into the service dept to see if there was any way they could squeeze me in. Talked with Erik and told him what i had for issues. he told me to give him a minute, he went and grabbed a mechanic, came back out wrote my rig up and had the mechanic start on it right away and figured out a way to get me fixed and back on the road in under an hour. 10/10 stars would do business here again anytime. friendly, fair and quick repairs. what more could anyone ask for

Service dept. talks behind customers backs unknowingly being recorded. They then come back and smile to your face, just ask the girl behind the service desk or we can send the video to anyone interested. Like this comment and we will send you the recording. It’s already all over Reddit

I have had nothing but problems with my 2019 Hyundai Tucson. My car was using up oil very quickly. I was told that this was under warranty and that I would need to go every 1000 miles to complete oil consumption tests. This met countless trips to have them say it wasn’t down enough for Hyundai Standards. On one of the tests, my car was down 1 1/2 quarts of oil. I was told they would replace the engine if the oil was down this low. Please be aware that buying used vehicles doesn’t help. I even called and opened a case with Hyundai Headquarters. After countless trips and phone calls, the company does absolutely nothing for you when you purchase a used vehicle. They make you think they're gonna help you each time and deliver nothing. I will never purchase a Hyundai again.

Eric and Anna couldn’t have been more pleasant and welcoming. I didn’t have an appointment. I was having problems with inflation on a tire. No problem. I was taken right in and problem was fixed. I bought the car in Keene from Fenton Hyundai even though I live in SC. If and when I purchased another care it will be from this dealership.

I recently leased a Hyundai Tuscon. Syrina was an excellent sales consultant. Knowledgeable, responsive, friendly, and did everything we asked of her to help us make a decision and negotiate a fair price. The rest of the dealership personnel were friendly and helpful as well. I recommend this dealership highly, and Syrina in particular.

Dave listened very well (you know when they aren’t really listening) and was a pleasure to work with. The whole experience of buying a used car from them was smooth and easy.

I walked in this weekend to buy a car on a whim, and couldn’t have had a better experience. Everything was so smooth and so fast. Dave was the absolute best salesman, wasn’t pushy at all, I told him exactly what I wanted and he made it happen. We were in and out in a few hours, and I’m ecstatic with my new car!

Had the best experience buying a car here. Everyone was extremely nice, helpful and knowledgeable. Our salesman, Dave, was simply amazing!! He worked on putting everything together so we didn’t have to hang around the dealership all day.
Thanks Dave for being so awesome!!

Great service as we were looking to buy a new car. The salesperson was patient, knowledgeable, and answered all of our questions. I recommend this dealership.

took the time to tell us everything we asked of him about the car. if he didn't have the answer he would find it out. Polite and always seemed to be attentive to the whole process. Good job Yuri.

This is the 3rd car we got from Hyundai of Keene. They are so wonderful to work with! I highly recommend them

I just purchased a car from Hyundai and the salesman Yuri was great . He was extremely helpful with all of our questions , wants and needs.

Experience with Jonathan was first rate - no pressure and full of customer service! I recently visited the dealership to look at a used car not commonly seen. Jonathan knew the details and operation of the car and was instrumental achieving the price I wanted to pay. Not only did he communicate quickly and completely he was able to get financing from my preferred lender in less than 24 hours. Beyond that came the extraordinary customer service of actually delivering my car. This 5-star review is alll about going above and beyond.

It’s been a while since I’ve bought a car and I was surprised at how easy the process went at Hyundai of Keene. Yuri was my salesperson and Zack was the one I dealt with in the financial department. Both of them were friendly, knowledgeable, courteous, and professional. They weren’t pushy and at no point did I feel pressured to buy.

I chose Hyundai of Keene based on their high review scores. Now I know how they got them- they work hard to earn them. I highly recommended these gentlemen and the team they work with! Hyundai of Keene is number one.

Had a wonderful experience today. Sales Consultant Dave Lamontagne was very helpful got me into a wonderful VW Atlas with everything I could ever dream of and made the process less stressful.
Thank you so much.

O n May 20th I was traveling to Lowell on route 3 when my 2016 Hyundai Santa FE I lost all power the motor just stopped working? So called AAA for assistance, the roadside technician tried to jump start the car no luck, so I requested a tow back to Hyundai of Keene for service. I contacted the Hyundai service department the first thing on Monday morning to explain what had happened with my car. I think the name of the I spoke with was Erik Lilly? He asked me a few questions about what had happened and was very concerned and would try to get on it as soon as possible but could not guarantee if they would be able to get to it on that day, and I said that was no problem .
On April 23rd I received a call from the service administrator Anna Deleco that the engine had seized and was covered by warrantee from Hyundai and was going to send a shuttle car to my house to bring me to the dealership to sign some paperwork and get me a loaner car. I was very surprised that they were giving me a loner, (a 2025 Santa Cruz) hears the supersizing part of this I did not by my SantaFe from this dealership, i had a couple of recall repairs done here, but I was treated like a long time customer, everyone was very helpful and friendly, I was very impressed and grateful for the quality of service that I received. The general manager of Hyundai of Keene, and the Fenton Family Group should be very proud of the service department, and all the great people that work there, I defiantly would recommend this dealership for all of your Hyundai services.

John N.

I had a great experience purchasing a new carfrom Hyundai of Keene. Dave Lamontagne was the salesman we worked with. He was highly knowledeable about the Kona, he came down on price so we could stay within budget, and once we decided to by: he made the rest of the process speedy. He also went into work on a planned day off so I could bick up the car within 1 day. Greate service overall, and I got the car I wanted.

Robert and Anna are the most amazing people. I travel for work and their team did an engine replacement, replaced my fuel systems and dealt with my deplorable warranty company. They did everything so fast so I would be able to get back on the road to go home. Coming from a family of them, I have never trusted mechanics but (in theory) I would drive the 900 miles from home to come back if my car had issues again. Truly the nicest people, extremely efficient and helpful! Thank you for all you’ve done to help me get home safely!
(Also they have tootsie pops)

I arrived early, and was welcomed warmly. I handed over my key fob, and took a seat. The techs were done quickly, and my car was washed. The lead tech explained everything they had done, gave me a copy for my files. He asked for my signature, and I was done! Well worth the wait time - I was there at 1:45, done by 3 - the bathroom was clean, and people were very friendly.

I had a wonderful experience at Hyundai of Keene. This is the second purchased I have made from them. I had gone to a couple other dealerships before I went back to them. I realized I should have went there first! I received great customer service from Jon Griffus and the crew at Hyundai of Keene.

The experience with the purchase of the 2025 Palisade last week
was a 10+ rating is all aspects of the entire process.

Great buying experience. Most of the deal was handled over the internet and phone. Dealer staff was welcoming and very professional. Well worth the drive to use this dealer.

Yuri helped me find my vehicle. I had a fantastic experience working with Yuri while searching. From start to finish, he was incredibly kind, patient, and genuinely helpful. Yuri took the time to really listen to what I was looking for and made sure to consider every detail I mentioned—from features to budget. His knowledge about the vehicles and the buying process made me feel confident and informed throughout. Thanks to his guidance, I ended up in a Hyundai Tucson that checked all my boxes and stayed within the price range I was aiming for. I couldn’t be happier with how everything turned out. If you’re looking for someone who truly cares about getting you the right car, Yuri is the one to see!

Your service advisor at Hyundai of Keene, Anna Deleo, really knows her job!! She explains everything thoroughly and has a wonderful demeanor. Thank you Anna!!!!

The service people at Hyundai of Keene are courteous, listen well, take the time to answer questions, are honest, and efficient.

Yuri was great! He knew exactly what car I needed, and made the whole process smooth for me. Great guy to work with, and great place to be

Yuri was phenomenal along this whole process! Can't thank them enough in helping us find the perfect car for our family and treating us like family too!

My husband and I got our newest car, a 2022 Tuscon here this past weekend. We were helped by Jon, who was fantastic! He was professional, nice, and made the process feel easy and painless!

My experience at Hyundai of Keene was excellent. My sales consultant David LaMontagne was great! He was very knowledgeable, professional and attentive. I highly recommend seeing him specifically. The finance manager Zachary Smith was very thorough and efficient. And the sales management team of Max Silvera and Jeremy Caron were friendly and polite.

They advertise cars with pics and they are not the actual car. Sounds like bait and switch. Also car is listed with a cash price. And then you call and they say oj that's with 2000 rebate . Well it said cash price. When you call them out on it they make excuses. Its in the works being fixed. Well Mr dealer in terms of car. You just gotta change the pic. Not very hard. I looked same car up 2 weeks ago and today it's still listed wrong.

I’ve been coming to this dealership for years to service my Santa Fe, and the experience has always been top-notch. The service team has consistently been informative, thorough, and able to get the job done right the first time.

Engine Recall & Service Experience (2021)

Back in 2021, my 2016 Santa Fe was unfortunately part of the Hyundai engine recall. One day, my car threw a code and went into limp mode. Using my own scanner, I pulled up code P1326, which meant it either needed a new wiring harness or an entirely new engine.

I was already aware of Hyundai’s service campaign, so I called the Keene service department and explained the issue. They confirmed that my car would likely need an engine replacement. I had it towed in, and after their inspection, they determined that a new motor was necessary. To my surprise, they replaced the engine within two days, which was an impressive turnaround. I was thrilled with how efficiently they handled it.

The car ran flawlessly for years after that. Unfortunately, it was later totaled in an accident. I absolutely loved that car—aside from the engine recall and regular maintenance, it never gave me any trouble.

Searching for a New Car

Naturally, this dealership was my first choice when I started looking for a replacement. I’ve owned multiple Hyundai vehicles over the years and have always appreciated their quality and value.

When I first visited, I wasn’t sure if I wanted to buy new, lease, or go for a used vehicle. The first salesperson I spoke with didn’t seem very enthusiastic—he lacked that typical "salesman" energy and honestly felt more like someone selling TVs at Best Buy than cars. He had me test drive a 2025 Santa Fe, but I wasn’t a fan. The massive screen, lack of physical buttons, and the awkward gear shifter lever under the windshield wiper handle didn’t appeal to me. I told him I’d think about it, especially since I was still waiting for my insurance check to come in.

Over the next two weeks, he followed up with a few calls and emails. Once I received my check, I tried calling the number on his business card, but the voicemail had someone else’s name, which made me think he no longer worked there.

Buying My New Car

Since I couldn’t wait any longer—I needed a car for work—I headed to the dealership and was greeted by Yuri. Right away, I could tell he was a seasoned salesperson. He was friendly, professional, and confident, which put me at ease. He mentioned that he had been working there for years, and it showed in his knowledge and approach.

After discussing my needs, Yuri helped me find a low-mileage 2023 Santa Fe that was fully loaded with the features I wanted—all at a great price. While talking with him, I learned that the original salesperson I had spoken to still worked there; it was just his day off, and he hadn’t updated his voicemail yet.

Yuri took the time to answer all my questions and address any concerns my wife and I had. His professionalism and expertise made the buying process smooth, and I can see why he’s been with the dealership for so long. The next day, I drove home in my new Santa Fe, feeling confident in my purchase.

Final Thoughts

Overall, I’ve had great experiences with both the service and sales departments at this dealership. While my first salesperson wasn’t the best fit for me, Yuri more than made up for it. If you’re in the market for a Hyundai, I highly recommend asking for him!

What an amazing experience I had. Yuri helped me right off the bat and kept the experience consistent. He was very patient, letting me try various cars at various dealerships at Fenton Family Dealership. He was honest with his recommendations, perfectly suited for me. I told him what I was looking for and boy did he deliver! Yuri is the man and I will recommend anyone and everyone to see him.
I can tell it’s a team effort at this location. Everyone works so well together, running like a smooth engine. From checking out the cars, to signing paperwork and down to driving away in my beautifully detailed car! I’m so grateful to Yuri and everyone here. Although I am in LOVE with my car, I’m looking forward to getting my next one here.

Anna and Rob are the best to deal with at Hyundai of Keene Service Department. They always keep me well informed with my Service and always try to go above and beyond to accommodate anything.

The purchase of my new Palisade at Hyundai of Keene, was by far my best car buying experience ever! The staff is knowledgeable and professional, and I highly recommend them!

This is my 2nd review that I'm posting. This one is to say that Anna in the Service Department is an Angel. She totally helped me out when I was in a bind. I think she could pick up on my stress/anxiety. She went above and beyond and saved me so much running around. I so appreciated it.

From my first phone call, to my first handshake and to the last hug. the folks at Fenton dealerships, specifically in the service department knew exactly what they were doing. Took care of me as if I was a friend. Walked me through the entire process. Always told me the truth. Worked tirelessly to get my part replaced when corporate wasn't agreeing. Loaned mean impeccable car for the next 30 plus days at no charge to me. And I required no deductible when everything was said and done. I was my husband's caregiver until his passing, this car was our first ever brand new car it means a lot to me. I lost him in October, normally he would be the one to handle all of these situations. So in essence I felt tossed to the wind! Until I walked through the doors at Fenton dealerships, was met at the service desk with a smile. They assured me that I would (not) be leaving with my car, that just because there was no check engine light on? Does not mean there isn't a problem. They addressed everything as if I were a friend or a family member. I will forever be grateful and I am so thankful.

Friendly and informative service team helped mon-get into a courtesy vehicle while my Santa Fe Hybrid Is waiting for a part

i called for an oil change and they got me in the same day. unlike the other dealer i was going to that took 6 weeks to get an oil change. I now have a new dealer and service area. Thank You Anna and Robert are the two best service advisers I have ever worked with

The dealership continues to do a great job with handling their customer's professionally and with care.. This is our third Hyundai with this dealership and in all dealings, I have come completely satisfied with how I was treated and how my issues were taken care of. Thanks.