Logo of Hail or High Water Roofing and Restoration

Hail or High Water Roofing and Restoration

  • 333 Swanson Dr #121, Lawrenceville, GA 30043
  • 24/7 Emergency Repairs
  • Financing Available
  • Locally Owned & Operated
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Hail or High Water Roofing and Restoration”?

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Recommended Reviews

Overall Company Rating
Excellent 5.0
Out of 74 reviews
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Michael Rhodes
Jul 30, 2025

Great communication by Steve from start to finish. The team showed up in the early morning and got straight to work. I was skeptical that they would finish the same day, but they were finished with clean up and out by 7:00 pm. Our roof looks great and would recommend Hail or High Water to all.

Edward Judie
Jul 4, 2025

Excellent job on roof replacement and was quickly completed. All debris was removed and area left clean. Thumbs up for high water.

Michael Kelly
Mar 12, 2025

I engaged Hail or High Water to repair three parts of my house damaged in the hurricane in late 2024. Manager Steve Sims coordinated three different teams, and each did a great job; in particular the new roof, and a patched and painted bedroom ceiling.
On the service side, you can really tell about the quality of a company when there’s a glitch. Glitches happen; it’s the response that counts! Steve and his colleagues handled it just the way I wanted them to, and the best part was that there was no negotiation to make it happen, it was customer first, no questions.
A pleasure to work with H &H from start to finish.

Melanie Warren
Feb 28, 2025

I had a great experience with Steve. He kept me informed every step of the way during this whole process. I knew exactly what was going on and what the next steps would be. I would highly recommend Steve and this company. It was a very smooth process and my new roof looks great!!

mbh9104
Jan 29, 2025

Hail or High Water did a excellent job, I was very pleased with the entire process and would recommend them to anyone in need of new roofing!

Leszek Ignatowicz
Nov 5, 2024

Outstanding value and quality.Steve, John and their associates have done a fantastic job replacing our entire roof.They very cautious about the surroundings (plants) and left it very clean.Also recommended to us a gutter replacement company, which also has done a great work. Overall we very happy with the new roof.Highly recommended!

Derek Bayer
Oct 26, 2024

I have a 4 year old roof which started leaking in 2 locations recently. The company who completed the roof work was subsequently sold to an existing company who tried to charge me $250 to inspect their own faulty work (they purchased the liabilities of the old company). Instead of using them, a friend referred me to Hail or High (Steve) Steve was attentive and helpful and agreed to send a crew member out same week to take a look and diagnose the issue. He sent Lulu who arrived early and took about an hour to find the issue and repaired it without a charge. I can’t say this is a normal thing they do, but it was appreciated that they resolved an issue the other roofer should’ve taken care of. I will definitely keep these guys number and happy to refer my friends.

Sharon Campany
Oct 24, 2024

Between hail and wind damage, I needed to have my roof replaced. Steve, at Hail or High Water Roofing Restoration, gave me a very competitive quote on the project. I had seen one of their videos online that impressed me as to the quality of their work. I researched their reviews and could not find a bad one. After dealing with them, I understand why. They are very professional and do quality work. All of my concerns were addressed quickly. They completely dealt with the insurance company taking that headache away. I cannot praise them enough. If anything ever happens to my roof again, they will definitely be the ones I call.

Arteezy rtz
Oct 11, 2024

I spoke with over five roofing contractors and Steve Sims with Hail or High Water Roofing was hands down the best in terms of communication, attention to detail, and follow ups. It was nearly a 2 year process to finally receive insurance payout and Steve was there every step of the way from the use of public adjustors and even attorney. In the end, my family and I came out very satisfied with finally getting our roof replaced in ONE day (for a 5,500 sq ft house) and the process was seamless once insurance issues were resolved.

He made sure that the pool was well protected and covered to prevent any nails or debris from compromising the pumps. He had his team follow up multiple times to clear any remaining hidden debris and nails from the property and even had gutters repaired.

I can't stress enough how professional and knowledgeable Steve is and overall his character is second to none!! Steve is my go to roofing contractor for future projects. Thank you Steve!

Kay Woodson
Sep 22, 2024

Steve at Hail or High Water was exceptional when it came to communication and meeting our expectations. Getting a new roof because of wind damage was a stress free experience in all respects. From dealing with the insurance company to selecting the roofing to scheduling and completing the installation, every step was done with the utmost professionalism. If you use this company I'm sure you will be just as pleased as we were. I wouldn't hesitate to use them again if the need arose.

Bill Tedd
Sep 20, 2024

These guys are great! They kept us informed of the whole insurance process, worked with use when we had to change the installation date 5 times , and knocked it out of the park on installation. I’d recommend this company to my friends and family.

Michael Bastedo
Sep 15, 2024

Hail or High Water Roofing did a fantastic job on my roof. Steve told me they would take care of all the insurance details and they did. I’m very impressed with the quality of the materials and workmanship. They did the whole roof and cleaned up all debris in one day.. All communications were prompt and professional.
I’m very pleased.

Laty Gw
May 29, 2024

Let's start by saying Steven and Kat are the best agents that this company has .You have no work to do other than just give them a copy of the policy and pick your color and they will do everything else for you.It took less than a month to get my brand new roof on.I highly recommend this company they go above and beyond .Call them today.

Harin Patel
May 22, 2024

I used Hail or Hight water roofing service to replace my house roof recently and I am very happy and satisfied with their service.
Steve was the representative whom I worked with from start to finish and he was up and beyond. Very friendly in nature.
The whole process was so smooth and easy. Being home owner it’s always hassle to handle insurance claims and deal with that. But this company did everything for us. I didn’t had to talk to my insurance a single time.
Also with roof selection I got lots of choices and sample shingles to choose from and they are very cooperative with my choice.
I would definitely recommend this company for your roof replacement and guarantee you will get 100% satisfaction.
Kudos to entire team from Hail or High water Roofing.

Bill Riley
May 17, 2024

This company had done another roof in my neighborhood due to hail and I decided to drop by and check out this company. While I was there I met Steve, a young man much the age of my grandson. I just felt that this was the man who I wanted to do business with. I had him
Look at my roof and I also had damage to my roof and the insurance company finally decided to give me some money although nothing like what it cost me. In the end I had a new roof put on and the crew that Steve sent were here at 6:30 and by 6:30 pm they had torn the old roof off and put the new one on in 12 hours. It was amazing to watch these guys working and to do my roof in 12 hours was incredible. If you need a new roof call Steve and he will give you the best price of all the roof companies.

Tracey Smith
May 10, 2024

Wow! What a pleasure to have Hail or High Water Roofing and Restoration help me. I had rain coming in my dryer vent on my roof. Not only did they call me back immediately after hours. Steve had Lulu out at my home the very next morning.
It's been a rough past year and half for me going through cancer and pkus other home issues. I didnt have to worry about a leaking roof because Steve had it fixed so quickly. Lulu was very professional and kind. He explained the repair to me and showed me photos of the damage.
I am so grateful to have a company I can trust and know the job is done correctly. I will only use Hail or High Water Roifing and Restoration from now on.

Best in the business!

Jennifer Doubilet
May 6, 2024

Hail or High Water was very professional, there estimate was very reasonable out of at least 10 other estimates. They went above and beyond our expectations. We are very pleased with our roof.

Lisa Vogt
Apr 27, 2024

We've used Hail & High Water for our roof and for my mother's roof. Both times they worked with a public adjuster, kinda like a lawyer, who fought for us and got both our insurance companies to approve a new roof. We also used them for our rental home when the metal roof and chimney needed repair. They show up when they say they will, provide excellent customer service, friendly, professional, do great work and are easy to work with! Highly recommend them!!!

Karen Lesko
Apr 24, 2024

I spent a long time searching for a good roofing company. I read reviews for several hours. I found Hail or High Water Roofing through google reviews (and BBB, other reviews) and I hope this review helps as well. Steve at Hail or High Water is impressively organized (his tickler system is next level) and he worked with my Public Adjuster and my Insurance company for months to get our roof claim approved. Once it was approved, Steve told me exactly what to expect during my roofing project, and our new roof was done in a day. It looks great!! I had some questions (dryer vent) and concerns (window screen damage) and a technician and a screen guy came the next day and took care of everything. We can't really tell when a roofer is doing a good job, which makes any roofing project stressful, but I learned a lot during this project, because Steve answered ALL my questions, and sent me hundreds of pictures of every step of the project. I very highly recommend Hail or High Water for any roofing or restoration project you have. As an engineer and certified Project Manager myself I very much appreciate Hail or High Water's level of Organization, Follow-up, and Work Quality!

Wyatt Riney
Apr 18, 2024

After strong winds in Duluth, some shingles blew off our house. I contacted Steve, and his crew inspected the damage quickly. Despite it being minor, Steve offered to fix it for free. Every interaction with him has been great. Steve's generosity and likability are obvious. I'll definitely return for any future roofing needs.

Nick Bezon
Apr 8, 2024

Couldn’t recommend this company enough! Steve and his crew were very professional and prompt. We had two instances where our roof was damaged from storms. They came out right away to fix the issues and even worked late to ensure the job was done. Would highly recommend for your roofing needs.

Brent Edenfield
Apr 3, 2024

We were very pleased with the entire process involved with our roof replacement. We worked with Stephen Sims and appreciated his excellent support throughout the process from the initial quote to completion of the job. The crew started working upon arrival and the new roof was completed by 3:30pm. Of the 4 quotes we received, this company provided the best value for a quality product.

Durema Kissam
Apr 3, 2024

Working with Steve Sims and Trainee, Catherine, was a pleasant and seamless experience. Steve explained exactly what my cost would be up front and handled everything with the insurance company for me. He also stayed in touch with me every step of the process. The eight person crew that replaced my roof arrived at 6:30am and completed the job in one day. They cleaned up all construction debris from my yard and my new roof looks great. I highly recommend Steve, Catherine and Hail or High Water for any roofing needs.

Bridgette R
Mar 22, 2024

It was past time for us to get a new roof & gutters.
So when it came time to hire someone, I wasn’t sure where to start.
Googled roofers but that was mostly a dead end.
Asked a neighbor who did hers & she said Lowe’s.
So I went to Lowe’s.
Red flags started to rise so I went on Google again & saw Hair or High Water & read the reviews.
The day came for consultation & thank goodness Steve with HHW came 1st!
Long story short, it was the easiest decision for hiring a company I’ve ever had to make.
Everything went great, all but one tiny bit of a hiccup. It had poured the rain the night before & as they protected everything around our home, the workers left a muddy mess beside the house with wheel barrels & foot traffic.
Mentioned it to Richard the supervisor who then asked me if I was aware it had rained the night before?
In any event, Steve made sure I was happy & handled the situation with the utmost respect & made everything better.
Also, omg! Love our new gutters!! Steve came with Lulu to do a walk through and had Lulu address any issues.
Honestly, Steve is such a joy to talk to & he truly cares about the customers!
His attention to even the tiniest details is a breath of fresh air.
I absolutely recommend hiring Hail or High Water for your roofing job!
Sincerely
A very satisfied customer!!
B. Reed

Lynn Hong
Mar 8, 2024

One very happy customer here! Hail or High Water Roofing and Restoration replaced our roof and fixed the leak on the inside of the house with such great care, and they went above and beyond from the time I first contacted Steve to when everything was finished! He made sure to explain every little detail from the beginning to end. The crew cleaned up well after the roof installation, and they also made sure they cleaned up after they fixed the leak on the inside. The crew were very respectful and friendly. Steve came by to make sure we were happy with the job they had done, and let me tell you that we are very happy and pleased with everything! I DEFINITELY RECOMMEND Hail or High Water Roofing and Restoration! Thank you, Steve for taking such great care of us! Our roof looks really good and no more stained ceiling!

Albert Bryant
Mar 7, 2024

Roof was done in one day as stated. Excellent job. Clean up was amazing. My contact person was awesome. Crew worked well together.

Bob or Betty Lhotka
Mar 5, 2024

Steve and his whole crew were easy to work with. Kept in touch with me and did everything he said he would do. Very likeable.

mark phillips
Mar 4, 2024

Hail or High Water Roofing did a great job roofing my home. Very professional work on the roof, in and out in one day and not a scrap of trash left anywhere. Thanks Steve and crew.

Srwt 2000
Feb 21, 2024

Steve Sims provided excellent customer service. He kept me informed every step of the way with the process of getting my 25 year old roof replaced. The crew that did the job arrived early (just at sunrise) and got immediately to work. The clean up was immaculate and they put everything back where it was. I'm very pleased and now at ease when it rains. Thank you!

Robert Balkcom
Feb 8, 2024

I had minor roof leak after heavy rains. I called Hail or High Water and Steve returned my call within minutes. He came out the same day to assess the damage. I also wanted two old satellite dishes removed. He sent the quote the same day and they got the work completed within 2 days. I did request a revision to one repair area, and this was also taken care of promptly at no additional charge. I would use Hail or High Water again and would recommend them to others.

W S
Dec 28, 2023

ABSOLUTELY AWESOME!! Steve took all the hassle out of the process and handled the insurance side. Everything he said would happen-happened! EVERYTHING!! It was like clockwork. Worked around my schedule and the staff onsite were awesome. I cannot recommend them enough. Home repair and working through insurance and contractors can very challenging and time consuming. He took every bit of the challenges out and I did nothing. He handled everything. Absolutely the best!

Regina Spencer
Dec 27, 2023

The most stress free process ever!!! Didn't have to arrange or scehdule a thing!!! Steve and his crew did it ALL and they did an AMAZING JOB! Very Thankful.

Ora Howell
Dec 19, 2023

We are Very Pleased with our Beautiful New Roof!! The professional service and courtesy extended to us made us know we chose well!Thanks for everything! The Howell's

Alex King
Dec 13, 2023

Steven and his company were great to work with during the process of getting a new roof on my house. Steve always made the time to answer my questions and give me peace of mind as I am a fairly new home owner and this was a whole new world to me.

The crew that installed the roof were done in a matter of hours, did great work, and left my property spotless when they were done.

If you find yourself needing a new roof or roof repairs, reach out to these guys!

Monique Blount
Dec 1, 2023

I was referred to Hail and High Water. My roof was old and not covered under my insurance policy; so, this was totally out of pocket. I had rcvd quotes already from 3 others and was looking more for trust versus $$. My first conversation with Mr. Stephen was more than I could ask for. It was exactly what I needed. He was up front and told me what he could and could not do. He also took the time to work with me on insurance coverage possibilities; not rushing to do the job at all. I felt like I could really trust this company. When I made my decision to go with them, everything he said he was going to do, from sending me samples to the workday, he was prompt and everyone on this team was very courteous. I did not have any problem at all. The pricing was very competitive. I would absolutely recommend Hail and High Water and will definitely be using them for all my roofing needs.

John Oortman
Nov 13, 2023

I chose to research Hail or High Water Roofing for 1 reason....Steve Simms. He is a polite, professional and PERSISTENT young man. He contacted me multiple times over several months. I gave him a chance and it proved to be a great decision. Steve informed me of the process, kept me updated on all phases or roof replacement and handled everything. I would highly recommend Hail or High Water Roofing to anyone!

James Campbell
Nov 7, 2023

Did everything as promised, also cleaned up any punch list items, very good instal and clean up at end of job

Raymond Jalbert
Nov 4, 2023

Everyone very professional, on time, worked in a timely manner, courteous and thoughtful of property owner. The only way I could see that they had been there was I had a beautiful new roof. They were the best. I would recommend if you desire professionals at a good value.

Leland R
Oct 14, 2023

We had such a great experience! They were extremely quick in coming out to check and repair our roof. The crew was very friendly and professional. They did great work and we highly recommend this company.

Sandy Burton
Oct 10, 2023

The roof installers were very fast and cleaned up more than was necessary. I would recommend this company to anyone needing a roof replacement.

Daffodil 26
Oct 5, 2023

Go with this company, trust me! They work with adjusters (which are kinda like lawyers) to fight your insurance company and get your new roof covered, which they did for us. They also got my insurance company to cover the repairs on the inside of the house from the leaky roof, then came back and did those repairs for us. They showed up on time, finished when they said they would, didn't have loud music playing, cleaned up EVERYTHING afterwards, even repaired the chimney. Their supervisor was on point, constantly walked around inspecting. They made choosing a roof color easy with their YouTube channel videos. And just look at my gorgeous roof!!! Steve was amazing thru the entire process and genuinely wants 110% customer satisfaction!

Don Hutcheson
Oct 1, 2023

We were very cautious about picking a contractor to replace our roof. Hail or High Water Roofing had replaced several roofs in our subdivision and owners were very happy with the results. This and good reviews on Google convinced us to talk seriously with Steve Sims at Hail or High Water about replacing our roof. Steve explained the roofing material options in detail and their approach to completing a project. I was especially concerned because of the many roof valleys and other leak prone areas. We chose the Owens Corning roofing system for which his company is a certified installer. The materials delivery and roof installation were on the agreed schedule. His team arrived early in the morning to remove the old roofing and installed roof in same day. They put down tarps around the house to catch the debris and the thousands of nails from the old roof. We are very pleased with the teams performance and care taken to install the various parts of the roof system. They also installed upgraded gutters and gutter covers.
Steve came back a day after installation was complete to inspect the roof and discuss any discrepancies. He pointed out some things I had not noticed and had his people come back and take care of them. Steve also processed the roof warranty for us.
Overall we are pleased with Hail or High Water Roofing’s performance and recommend them.

Monty Eckles
Sep 30, 2023

Hail or High Water and restoration just completed a complete roof replacement of our home and detached garage in Mansfield, GA. From the very being until the end Steve Sims (owner) and his team left no stone unturned. I am very detailed oriented and they exceeded my expectations. The knowledge and professionalism was off the chart. They left my home and property in better shape than when they arrived. The roof looks great and will give us plenty of years of peace of mine. You can't go wrong if you choose this company!

tmqhb
Aug 26, 2023

We could not be happier with Steve and his crew. Professional, quick response and excellent work. On budget, on time and top notch quality. Roof was quoted and completed within days. Impressed for sure.
Call them!!
T & M Brown

William Meincer
Aug 13, 2023

Steve Sims was my contact from beginning to end and was totally professional and responsive to our concerns. The job was done beautifully and the inevitable small problems that arose were handled perfectly. The price was very competitive. Overall I would absolutely recommend Hail or High Water Roofing.

Mike G
Aug 4, 2023

The team at Hail or High Water is so responsive and helpful. You don’t find this often, but this is the type of company you can be comfortable recommending even to your abuelita.

Mario Morales
Jul 7, 2023

Hail or High Water Roofing recently replaced the roof on my home, and I couldn't be happier with the results. Steve Simms and his team were incredibly professional and knowledgeable, and they went above and beyond to make sure that everything was done to my satisfaction.
They showed up on time and worked efficiently to complete the job in a timely manner. They even did a thorough cleanup.
Overall, I would recommend Hail or High Water Roofing to anyone in need of roofing services. Their quality of work, professionalism, and attention to detail are truly second to none. Thank you so much for the great work.

Pete Gaudino
Jun 1, 2023

The crew did a great job on our roof! Communication with the owners was easy with quick responses. I would definitely recommend them to anyone that needs a new roof!

Clay Winkler
Apr 17, 2023

Steve and his crew did a great job. They were on site early and cleaned up as if it was their own house. Highly recommend this company.

Andrew Johnson
Apr 14, 2023

Hail & High Water Team was responsive, quick, and affordable. Inspected and identified the problem the day I called. Repaired it the next morning. Communicated with me throughout the entire process. Don’t hesitate to use these guys. They are the real deal.

Darshan Patel
Mar 12, 2023

I recently hired Hail or High Water Roofing to replace the roof on my home, and I couldn't be happier with the results. Steve Simms and his team were incredibly professional and knowledgeable, and they went above and beyond to make sure that everything was done to my satisfaction. They were very transparent about the cost of the job, and there were no surprises when it came to the final bill.

Throughout the process, the team communicated with me every step of the way, which I really appreciated. They showed up on time and worked efficiently to complete the job in a timely manner. When they were finished, they even did a thorough cleanup, leaving my property looking better than it did before they arrived.

Overall, I would highly recommend Hail or High Water Roofing to anyone in need of roofing services. Their quality of work, professionalism, and attention to detail are truly second to none. Thank you so much for the great work!

Anderson Allen
Jan 6, 2023

Mr.Stephen Sims is the best sale man I have ever met.. not only did we become friends!..But he got the job done!...Mr.Sims did something I had problems with and that was the money!
.He work with my insurance company and made it happen!..Thanks my friend!...I will tell all of my family and friends that need a roof!

Lancy Allen
Jan 5, 2023

I was referred to this company by my brother Ricky Davis. His bragging was not overrated. Steve Sims is the man! He was thorough and very Professional!! The roofing crew did an excellent job from start to finish. My roof looks better than what I was expecting!!! I will use them again come Hail or High Water, for sure.

Stephen Embrey
Dec 18, 2022

One thing that is harder to assess in a contractor than their skill at their chosen profession is their integrity. I say with no hesitation that Steve Sims with Hail or High Water Roofing has outstanding integrity.

The 20-year-old roof on the home my wife was selling was in good shape for all appearances from the ground. And for a 20-year-old roof, it was. Still, home inspection revealed a list of significant enough issues that a lender would balk at providing an RCV policy for a new homeowner.

Steve has excellent communication skills and immense patience. He walked my wife and me through a vast array of details and possibilities for handling our roof. Steve presented various repair and replacement scenarios and enlightened us on multiple issues relating to home sales and insurance companies. He also provided stellar advice on handling other issues that had arisen during the home sale. And he did all this before I selected him!

The new roof is magnificent and was provided at one of the lowest bids with no cost or time overruns. Let other reviews dwell on the obvious skill and craftsmanship of Hail or High Water Roofing. This review is a testimony to the character, honesty, and integrity of Steve Sims. I recommend him without hesitation if you are in the market for roof replacement or repair.

Barbara
Dec 7, 2022

Not happy to experience water dripping from the ceiling in the middle of the night! So, the next day I reached out to Hail or High Water Roofing and Restoration for help. Kyle quickly responded and scheduled a time to come out and investigate the problem. He arrived on time. Kyle and the technician covered the attic and roof to determine the cause of the leak. He showed pictures of the problem and explained what it would involve for repairs—the quote for the cost was reasonable. Kyle and the technician worked non-stop and were able to fix the problem before the end of the day. One satisfied customer!

Douglas Pritchett
Nov 9, 2022

Steve Simms of Hail and High Water Roof Restoration was highly recommended by a family member. Steve responded quickly to our call. We are absolutely delighted with Steve’s professionalism and his quality of work. We recommend Steve and his company for both roof repair or new roofing work.

Hazel King
Oct 19, 2022

Steve was the best at answering all of our questions and concerns! The whole claims process was smooth and quick! I defn. recommend using this company!

clifford dawson
Aug 26, 2022

Kyle and the crew came out and installed my gutter guards. They look great on the house and the work was done professionally. They did my roof last year and constantly followed up so I knew the service I was getting.

kasey jones
Aug 2, 2022

I first spoke with Steve about roof repairs needed before I sell my home. The next day Kyle came out and inspected my roof and gave me a quote same day. A few days later my roof was repaired. I appreciate the whole team and would definitely recommend them to friends and family.

Rick Davis
Jul 18, 2022

Complete roof replacement
I am very satisfied with the service, the job foreman Kyle, while doing the companies diligence in making and keeping their clients assured and happy while being very thorough. Thank you Steve and your crew for all you've shown and done for your service. A-1*****
Rick Davis

George Ishee
Jun 28, 2022

Excellent Price, Top quality work (I got on the roof afterwards and inspected) and their cleanup want beyond my expectations. I am happy with the work, the quality of how they handled me and the extras they did to go out of their way to make it a top-notch installation. Happy to tell others about how well it went. P.s. a neighbor 2 doors up used them, and he referred them to me...

Rob and Clay
May 1, 2022

Hail or High Water Roofing company was highly recommended to our family, and our neighbors were correct! Our new roof installed is absolutely fantastic in quality, craftsmanship, and in appearance! The coordinator of our roofing job, Steve Sims, was excellent in his professionalism and knowledge! We had some complications with our homeowners insurance, and Steve took care of everything 100%, which was a big relief to us. We’re also happy that this company works so well with diverse people, including our family. We don’t normally write reviews, yet we have to say, the bottom line and final results of our brand new roof, and the roof’s overall quality and appearance, are outstanding!!

Kathie Mason
Apr 25, 2022

We reached out to Hail or High Water Roofing because we had some roofing issues caused by high winds and had numerous shingles that had blown off. Stephen came out promptly and informed us of exactly what needed to be done, and within a week, he had his crew out to do the repairs. We recommend this company for any roofing issues you have!

Kaytlynn Gracie
Apr 14, 2022

Steve was extremely respectful and helpful even though we decided to go with another company. The only reason we chose a different company was the timeframe in which we wanted get things done. (Disclaimer: I never got an official time frame from Steve, but from the time I started the insurance process to the time I got my roof replaced was less than a week)

CGnAtl B
Apr 5, 2022

Hail or High Water Roofing and Restoration (HHWRR) is a fantastic and meticulous roofing company. Steve Sims and his father, Richard Sims, are honest, timely, hardworking people, and I highly recommend them to anyone. At the beginning of the process, Steve sent me some beneficial YouTube videos regarding "how to find a good roofing company." HHWRR uses Owens Corning shingles, which is undoubtedly one of the best shingles on the market. Overall, HHWRR is a highly efficient, cost-competitive, expert roofing company.

Private
Apr 4, 2022

Steve was very quick to respond to me during the initial contact. An appointment was set and he showed up on time prepared and was very friendly, knowledgeable, and professional. After scheduling the repair materials were neatly dropped at the end of my driveway and a dump trailer set in place. On the day of the install, these guys showed up at daylight and had my new roof installed that same day. This crew was neat, skilled and professional. I was amazed at their skills. After the work was complete, they cleaned up everthing thoroughly. Later that evening, Steve came by to check the work and ran magnets around to remove any stray nails. The new roof looks great and I couln't be more pleased. Steve, Mike and their crew have my vote. I would highly recommend this company. Hail or High Water, thanks guys!!

Danny Chassion

Molly McKeon
Mar 23, 2022

We reached out to Steve Sims several months ago after a hail storm affected our direct neighborhood and surrounding areas. We noticed many of our neighbors were having their roofs inspected and/or replaced at the time. Steve promptly responded, came out to inspect our roof, and explained to us that our roof was still in good condition and did not recommend full replacement at that time. He promised to keep in touch in the future, especially if any significant weather event hit our area. We were so pleasantly surprised, in that we had several roofers knocking on our doors insisting we needed replacement without even performing an inspection! The integrity and professionalism of Steve and his company is unparalleled.

In fact, just this week after a rainstorm we noticed water dripping through our dining room ceiling which we traced to an attic area. We reached out to Steve again to see if he could take a look for us. He came out to our house (again promptly!) and saw an area that needed a repair! One of his technicians was here the very next day and completed the repair before the next storm. Thank you, Hail or High Water Roofing, we are proud to refer you to family and friends!

Fanye Abbey
Mar 22, 2022

Steve was extremely professional and knowledgeable. He gave me some great insight on what my issue was and how I should go about getting it fixed.

Ziyao Zhang
Mar 21, 2022

Steve worked with us replacing the roof, which was not covered by insurance. He is very professional, and sharing all the details with language that I can understand. He also went above and beyond to fix some minor issues for us.
He has great communication skill, which is unique and genuine. We have recommend him to many other friends. We have also received positive feedbacks from our friends.

Matt M
Mar 9, 2022

I hired Hail or High Water to replace my 23 year old roof. After getting 3 other roofing companies to quote, and although Hail or High Water was not the lowest quote I received, I chose them. Steve gave me confidence when he spoke about the roof replacement, he listened and didnt try to "educate" me on why I should upgrade to a higher priced shingle, he made a promise to send a sample and delivered samples the next day. The quote was itemized and easy to understand. None of the quotes I received from others were itemized. When I booked the work, I planned on a couple weeks before getting started, then I changed my mind due to weather. No problem, they came out the same week, and completed the tear off and installation in one day. The crew cleaned up my yard, were mindful of my grass and plants, picked up all the nails around the house and the project manager was always there if I needed him. I think they went the extra mile, but its probably just the way they do things at Hail of High Water.

Alexis Harrell
Feb 28, 2022

Hail and high water were great to work with. Jackson was our rep throughout the process, and he provided a free consultation on our roof and provided a fair quote. He then dealt with our insurance company on our behalf to get our roof replacement covered by insurance. They were quick and professional when installing our roof, and provided great customer service and communication along the way. We are very satisfied with their work and our roof looks great!

Tina McConnell
Aug 6, 2021

This was hands down the best roofing company I have ever worked with! Jackson could not have made the process any easier or smoother! In a world where customer service seems to have gone by the wayside, Hail or High Water not only remembers what customer service is, but they go above and beyond for their customers!!! And the new roof looks awesome! Great job all around! I highly recommend this company to anyone with a roof issue!!!

Richard Harris
Jun 1, 2021

HoHW replaced old plumbing vent pipes/boots that had deteriorated and were leaking during rainstorms, causing interior ceiling damage. They inspected the roof and said everything else was fine, no storm or wind damage, which was a relief. Punctual, professional, and reasonably priced. Highly recommended.

Arnold Best
Jun 29, 2020

Steve was professional and efficient. I was very satisfied with his service. I would hire him again and would highly recommend him. He was a pleasure to work with.

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  • 333 Swanson Dr #121, Lawrenceville, GA 30043
  • 24/7 Emergency Repairs
  • Financing Available
  • Locally Owned & Operated
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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