Guy Roofing

This company has the hallmark of scammers. I had a few shingles that were off, and called to get a technician to fix. I was told its 150 dollars. Ok, big money for maybe five minute job. What they sent was a woman who told me she was not a technician, would not repair my roof and all for 6000 dollars at 12 percent interest I could get new roof shingles. Note this is not what I called them for. All roofers I know give FREE estimates.
So they charge my card and I call. Somebody says we will refund your money. Well end of month my credit card had not been refunded. Called again and told we will refund and call you on Monday. Monday changes to Tuesday no calls. Call again, well this time Mrs. Guy has to agree to refund the money. But that was already agreed to month ago. As of now I wait that they will do what is right and refund my money. Still no call two hours later. What gives with this scamming company. Please stay away