Logo of Greystone Exteriors

Greystone Exteriors

  • 6819 Easy St, Yakima, WA 98903
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Warranties Offered
  • Green Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Greystone Exteriors, we specialize in delivering comprehensive roofing solutions tailored for both residential and commercial needs. Located in Yakima, Washington, we offer a range of services including roof installation, emergency roof repair, and roof coating. Our technical expertise allows us to manage complex projects with precision, ensuring that every detail is meticulously handled from start to finish. We pride ourselves on our organization and reliability, which are essential for achieving durable and high-quality results.

Our well-coordinated team is dedicated to providing long-term value for our clients, whether we are tackling a small repair or a large-scale installation. Serving Yakima and the surrounding regions, we are committed to executing projects thoroughly and efficiently, ensuring that your roofing needs are met with the utmost professionalism.

What people say about “Greystone Exteriors”?

Customer feedback is overwhelmingly positive regarding Greystone Exteriors, with many praising the professionalism and responsiveness of the team, particularly Benjamin. Numerous reviews highlight timely delivery of services, effective communication, and quality workmanship, leading to high satisfaction among clients. Customers frequently mention feeling valued and well-informed throughout the process, which contrasts sharply with a few severe complaints about dishonesty and lack of communication from the contractor. While some negative experiences exist, they appear to be outliers against the backdrop of largely favorable sentiments.

What Users Like The Most
  • Benjamin was so professional and easy to work with.
  • They performed a reroofing on our house with quality products and service.
  • Greystone was the only company to offer us a Hello and a handshake.
  • Highly recommend Benjamin and his team for their competitive pricing and detail orientation.
  • The expert crew was friendly and thoroughly cleaned up after they were done.
What Users Like The Least
  • We paid Ben $12,000 back in March to start our project, he lied to me throughout the entire summer.
  • Ben has never made one attempt to reach out to us, except after we threatened a lawsuit.
  • We decided to cancel our contract with him in September and he ghosted us.
Recommended Reviews
Overall Company Rating
Excellent 4.7
Out of 31 reviews
5 stars
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Show first:
John Raab
Nov 18, 2022

DO NOT WORK WITH!!!! THIEF!!! We paid Ben 12,000$ back in March to start our project, he lied to me throughout the entire summer and about why he had to keep pushing our job out. Even though he consistently told me he has never screwed anybody over, we decided to cancel our contract with him in September. He told us he would pay us back and then has completely ghosted us. We are now seeing he is doing this to people in September of this year also which means he is still conning people out of thousands of dollars. He literally told us he would not put anything in text or writing in case we decided to sue him. Like maybe he’s done this before. He is a liar and a fraud. DO NOT WORK WITH HIM!!!

martangi1
Jul 27, 2022

READ BEFORE YOU SIGN ANYTHING WITH GREYSTONE: This has been an absolute nightmare working with our first contractor Ben / Greystone Exteriors LLC as we work to remodel our house. Our roof was the first project and we happily signed with Ben after seeing such glowing reviews and after being pretty much ghosted by Ben, I just can’t imagine that they’re all real reviews. We overnighted a check 4 months ago and was told that we’d have a new roof 6 weeks from signing the contract. Ben has never made one attempt to reach out to us, except after we threatened a lawsuit. He told us that he scheduled our roof to be installed last week. Didn’t show, didn’t call. Still no roof. We have been very patient as he has given us 6 or 7 different reasons as to why we keep getting delayed but at this point, we just simply can’t trust him, he’s taken over 12k and hasnt produced a single receipt after months of trying to get on some schedule. Writing bad reviews is literally one of one last attempts and trying to get Ben to call us back, give us our money back or do what he said and give us a roof, but at this point, there is no trust for him or his company.
Edit: I forgot to mention that he asks for a 5 star review when you sign the contract, even before doing any work.
Edit: Ben has agreed to cancel the contract after 5 months of waiting and us literally having no other choice but to find another roofer to get our roof done before rain season comes in. Since the call where we mutually agreed it best to separate ways, Ben stated he would send us a check. This call was on August 24th. Since then he has not responded to a single text or phone call. He’s literally ghosted us. DO NOT WORK WITH HIM. I believe this is considered fraud. Contacting General Attorneys office, L&I, BBB.
Edit: It is now Mid November, he has changed his address on BBB, effectively pulling down the site for his company, and changed his address per the General Attorneys office. You can now find additional complaints of FRAUD. We’ve still not received our refund and he is continuing to meet with people Even now and taking money. DO NOT SIGN WITH HIM.

Hannah Campbell
Oct 24, 2021

Benjamin was so professional and easy to work with. He gave us great advice and answered all our questions about the roof remodel we need. Hes quick to get things done and even answered my call one time on a Saturday night when I was expecting a voice-mail. Would recommend him to anyone.

joey warnick
Oct 8, 2021

Professional and courteous and courteous got to us within a timely fashion and we recommend them to all of our friends and family !!

Rick Belveal
Oct 4, 2021

They performed a reroofing on our house. We received quality products with quality service. They came when they said they would come, and they cleaned up after themselves. We had a very good experience with this company, and would recommend them to anyone looking for this type of service.

David jeffery
Jul 22, 2021

We called up Greystone exteriors and talked to Benjamin about getting a quote on the new roof on our house on e bismark and he was prompt in returning our call and coming over to give us a very fair bid.

He gave us a date about a month out and workers were on time and gave us a quality roof that looks great.
We would highly recommend Benjamin and Greystone exteriors.

Zeke Reza
Jul 12, 2021

Do yourself a favor and call Greystone! I called multiple people to get a quote and the service and professionalism I got from Benjamin at Greystone was head and shoulders above all others! He took time during the heatwave to come out and look at my roof before giving me a quote and he reviewed materials and installation with me too. Thank you so much for your help and I highly recommend giving Greystone a call!

Linda Harrison
Jun 5, 2021

I was impressed how How professional and kind they were. The whole process was great down to the price and the quality of work!

Jack Charbonneau
Jun 5, 2021

Greystone exteriors did an excellent job installing a new roof on my house. They got the job done early so I can put my house up for sale. The expert crew was friendly and thoroughly cleaned up when they were done. My roof looks amazing!

Jayson Ewert
May 22, 2021

Highly recommend Ben and his team. Competitive pricing and very detail oriented. A lot of contractors do good work, but Ben does good work and is also an intelligent/communicative businessman.

steve bauer
May 11, 2021

My wife and I met with Benjamin the owner of Greystone exteriors about putting a new roof on our house.I thought the price was fair for quality material and we are excited to have Greystone put on a new roof.

Cheryl Belveal
May 7, 2021

Great company to work with the prices were fair for the very best roof. We are very happy with our decision to use Greystone Exteriors

Kiel Grabenhorst
May 4, 2021

Benjamin provided a clear and detailed estimate for the replacement of our failing flat roof. He also went above and beyond in evaluating our sloped roof which is also nearing it's end of life. His explanation of what needs to be done and his choice of products was reassuring. He obviously knows his stuff and enjoys his work. Our feelings of dread have become excitement for the awesome project.
Sara and Kiel Grabenhorst

Meghan Colleran
Apr 25, 2021

Greystone Exteriors were great to work with on my new roof. Their pricing was fair, I had great communication, and it was done ahead of schedule after it was started! Highly recommend!

Kelly Severns
Apr 19, 2021

They removed a 30-year old shake roof, replaced damaged roof sheathing and installed a new composition roof. Beautiful job and completed in less than 3 days. The workers were very professional and congenial.

Martin DesLauriers
Apr 19, 2021

Could not be happier. We received 4 quotes on my mom and dads roof replacement.
Benjamin took the time to listen to our needs. He was responsive, precise, knowledgeable, professional, very competitive with his pricing. Benjamin's crew is very professional, efficient, respectful , and well organized. They completed our re-roofing project ahead of schedule and on budget. I highly recommend Benjamin and Greystone Exteriors for your roofing needs. Thank you Benjamin and your crew for an outstanding job well done.

Chris Lafollette
Apr 15, 2021

Benjamin came and was very professional and helpful other contractors tried to sell me what they wanted to sell Benjamin was all about what was best for my house and my family I will recommend him to everyone

Lyle Moore
Apr 11, 2021

These guys are great and so helpful. I needed a good deal and tbey were by far the best! Thank you Benjamin

Alanna Cook
Apr 1, 2021

Benjamin was professional, prompt, and thorough. We had called four different roofing companies to put in bids. Greystone was the only company to offer us a Hello and a handshake. He was clear about the products they use, and why. It's very clear he takes pride in providing excellent service, and a superior product. They provided a veterans discount, without having to be asked. They proudly told us it was offered to all veterans. If there comes a time I ever need another roof done I will gladly contact them again.

Patricia Powell
Mar 30, 2021

I give Benjamin at Grey Stone exteriors a 5 star rating for a good person to communicate with the work that is needed to be done.He went an extra mile with me.Patricia Powell

Tori Zones
Mar 29, 2021

Benjamin took the time to talk to me about my concerns regarding my roof. I felt heard and that is not en experience I have been having with other local companies. The customer service was excellent!

James Kempner
Mar 25, 2021

The owner is very knowledgeable, I called for an estimate and he got it out that night! This is the best company to work with!

Jasmin Garcia
Mar 5, 2021

Benjamin was amazing to work with. I had a previous experience that wasn’t all too great were nothing was explained and only a quote was provided. Benjamin was very knowledgeable and thorough he took the time to sit down and explain what was causing the roof to leak in our daughters room. He also showed us pictures of the current roof and what would need replacing along with what would be the best option.

Eduardo Landa
Mar 5, 2021

Benjamin was nothing but helpful, professional and honest and straight to the point on what was the issue and how to solve it educated us on everything my and why it happened and started Showed us samples of shingles everything I’m so HAPPY thank you Benjamin if any of you reading this have any issues witu your roof, shingles flying off, mold , anything with your house call Greystone exteriors they got you covered.

Edwin Edwinax
Mar 5, 2021

Benjamin was not only professional and knowledgeable but also a very nice person and truthful about everything and will give you every detail about your roof and many different options of how to fix it. I highly recommend if anyone is having leaks roof shingles flying off please please do your self a favor and call grey stone exteriors Benjamin will take care of your lovely home

Jacob Bray
Mar 5, 2021

We are currently working with Ben at Greystone Exteriors for a full re-roofing. The work hasn’t even started yet and we have already had a great experience.

The first thing we appreciated was how extremely responsive and timely he has been from the very beginning, which has been a refreshing experience compared to what we’ve gone through before.

After inspecting the roof, he sat down with my and wife I and went over all the details, answered all our questions, and overall made the whole process quite enjoyable. Which is really something considering we’re talking about roofs!

Pricing on the estimate was quite competitive and very transparent too, with a fair contract.

So far we couldn’t be happier. We’re looking forward to the new roof!

steven white
Feb 13, 2021

I had some trouble with my roof leaking in the corners at the end of winter. I called Ben to come have a look and after his inspection, he assured me that the problem was common in years when we get prolonged snowfall, and more importantly that the solution would be relatively pain free. He and his crew were courteous and efficient in their repairs. I would recommend him to anyone who has repair needs or who wants an upgrade. I'll definitely be giving him a call for my next project!

Sara Matson
Feb 13, 2021

I’m so happy I found Greystone! Home renovations can be an intimidating process but they went above and beyond answering all my questions. They were prompt, reliable and easy to work with. I highly recommend this business!

Maria Monroy
Feb 13, 2021

Good quality products at a great price! Benjamin and his install crew were very helpful in my project! I will be using them again soon. Additionally, their monthly payment options were very accommodating to my budget.

Alvin Lara
Feb 5, 2021

Beautiful install, wonderful customer service as well. They went above and beyond to satisfy my wants, and gave me a great deal on my roof.

Mike G
Jan 19, 2021

They were on time and did a great job. It was the best price I got on my roof project out of all the bids I got.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 6819 Easy St, Yakima, WA 98903
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Warranties Offered
  • Green Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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