Gravois Truss Company

Good 3.0 (4 reviews)

4467 Gravois Rd, House Springs, MO 63051
Commercial Roofing
Residential Roofing
Financing Available
Licensed & Insured
Locally Owned & Operated

Website gravoistruss.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Gravois Truss Company, located in House Springs, Missouri, we specialize in a comprehensive range of roofing services tailored to meet both residential and commercial needs. Our expertise spans roof installation, roof cleaning, tar and gravel roofing, tile roofing, wood shakes, as well as soffit and fascia services. We pride ourselves on our ability to manage complex projects with precision, ensuring that every detail is meticulously addressed from inception to completion. Our well-coordinated team is recognized for its technical proficiency and commitment to delivering durable, high-quality results. We understand the importance of organization and consistency in our work, which allows us to provide long-term value for our clients. Whether you are looking to enhance your home or undertake a large-scale commercial project, we are equipped to handle it all with reliability and professionalism.

What people say about “Gravois Truss Company”?

Customer feedback is mixed regarding the services provided by the company. While some reviews highlight the professionalism and expertise of the team, others express frustration over poor communication and lack of responsiveness. Issues with timely follow-ups and rude customer interactions have left some customers feeling undervalued. Despite the positive experiences shared, the significant complaints regarding service delays and unresponsiveness indicate a critical area for improvement in customer service and communication.

What Users Like The Most

Jeff and Cory are professionals that knows what it takes to take a project from start to finish.
One of the last places where skill and knowledge come together to make a product in the USA.

What Users Like The Least

Customers are fully satisfied

Services: Roof Installation Roof Cleaning Tar and Gravel Roofing Tile Roofing Wood shakes Soffit and Fascia Services

Recommended Reviews

Overall Company Rating

Average 3.0

Out of 4 reviews

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Morgan Mareschal

Google review

Jun 7, 2024

I will update stars if/when I see improvement.

We have been requesting plans for an addition for weeks and each week, when we follow up, they say they will get it to us next week. I just called and was met with a rude person on the other line. Saying next week and again and he hasn't even started on our project yet.

Be up front with your customers. I have no problem with being told how long something will take, but being told a moving target week after week is not acceptable. This is all we have remaining to submit plans and begin construction.

Nonstop Contracting

Google review

Oct 30, 2023

Jeff and Cory are professionals that knows what it takes to take a project from start to finish. I appreciate their hardwork on my project!

Tony Campise

Google review

Jul 10, 2023

I've been calling this company for over 2 weeks trying to get them out to look at a job where the wind ripped the entire roof off. Apparently my money is no good with them, as I can't get anyone to call me back. I have spoken to them three separate times and three separate times they told me that they would have" the guy that does that" call me back and schedule something with me. I mean it's only $175,000 job so I guess they're either too busy or don't want my work. I would not recommend using gravois truss.