I had a very stressful experience with Golden Spike Roofing and its owner, Michael McCarthy (aka Spike). I had to supervise the roof installation myself because nobody was there to oversee the installers and it was ongoing chaos.
The initial crew seemed incompetent, inexperienced and lazy. It took them the entire day just to tear off the old roof, and then it rained hard that night. There were continued arguments between workers making it a very uncomfortable scene. They tried to install waterproof underlayment over hundreds of loose nails which could have punctured the underlayment causing the roof to leak. They left the materials stacked in my driveway all week. My neighbors were even concerned and asked if I was doing the roof myself.
They sealed 1/3 of the ridge-vent closed with underlayment which could have caused the roof to overheat destroying the new shingles. They installed the roof over a bathroom vent, and over a hole they never boarded up, so someone could have gone right through the roof into the attic!
When they finished and said everything looked great, I inspected the roof myself and saw squashed roof shingles and footprints imbedded in shingles all over the roof. The new roof was so bad it was declared totaled and had to be replaced! The crew was so bad, they had to get another crew for the second roof. When tearing off the roof again, that's when I saw all the covered installation defects noted above.
When they finished the second roof they had to replace several shingles so they just installed new shingles right over the existing ones which left unsightly bumps. It took so long to get both roofs done their tarps burned up my lawn.
This roof was to be installed a year prior but they kept delaying for months, and when they finally scheduled delivery, I waited all morning but they never arrived. Then they called saying the materials were not even in Colorado.
The invoice came with an extra $500 charge. When speaking with Spike about what happened he just became angry and aggressive. He said he wasn't making a lot of money on my job, which explains why he was trying to overcharge me. They also billed me for the materials they never used and took with them.
Then, Spike would not issue me the 50-year extended warranty that was on my contract, and claimed Owens Corning (OC) didn’t offer 50-year warranties anymore, only the limited 10-year warranty. I called OC and confirmed Spike was lying about this.
Anyone that used Golden Spike may want to get an independent inspection of their roof. It can easily pass county inspection with these defects because they are concealed under the shingles, and you'll need to go inside the attic to inspect, or would only been seen during installation.
After I posted this review, Spike responded with just more lies. Here are my responses:
My roof was not installed in 2023 and there was no issue with mixed dye lots or not enough materials to finish the job. Spike is confused. It was installed in 2024 with the defects outlined above.
As Spike notes, he sent a crew to fix some unknown cosmetic items. Actually, they had to come out twice for the reasons noted above. More importantly, Spike doesn’t address any of the other very serious installation defects and issues as noted.
Spike claims I said he tried to rip me off without evidence, so I attached the original bill with his extra $500 charge. Ripping me off also includes the warranty and materials issues as noted.
He admits he gets heated towards his customers which I can confirm. I’d say he’s more like a bully.
I didn’t insist on a 50-year warranty, it was in my contract and paid for. Spike remains unaware his staff eventually issued me the 50-year warranty that spike still is claiming OC doesn't even offer.
I paid exactly what was on the distributors invoice for quantity of materials delivered, and I witnessed the crew taking complete unopened rolls of underlayment and shingles, never installed on my roof. It appears Spike doesn't realize I have that distributors invoice either. Awful company and awful leadship!