- 12920 Stonecreek Dr Unitr E, Pickerington, OH 43147
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Warranties Offered
- Metal Roof
About the Business
What people say about “GOAT Roofing and Restoration LLC”?
Customer reviews for GOAT Roofing and Restoration reveal a predominantly positive sentiment. Many users commend the company's exceptional customer service, prompt communication, and efficient handling of roofing and restoration projects. While the majority of feedback highlights their professionalism and effective coordination with insurance companies, there is a notable negative review regarding a lack of follow-up on a past service request, which casts a shadow on the overall experience for some customers. Nonetheless, the overwhelming response emphasizes satisfaction with the quality of work and the responsiveness of the team.
What Users Like The Most
- The craftsmanship and quality of materials were second to none.
- They communicated timely and followed through on all promises.
- The crew was professional, friendly, and went the extra mile.
- The team showed up early and completed the job in one day.
- Warren was extremely patient and courteous, walking me through the entire process.
What Users Like The Least
- I have tried reaching out and I'm still living with the problem.
- He had gotten up on the roof and took some shingles off before my insurance adjuster came out.
- For 6 months we were back and forth trying to get my roof and siding fixed.
Recommended Reviews
From start to finish GOAT Roofing and Restoration made this a very easy project. The owner took the time to go over every detail of the job and the craftsmanship and quality of materials were second to none. The installation crew were polite and made sure we were happy.Every seam was a perfect cut ! Nice to see this kind of customer service these days.
Summer of 2023 i had a guy named Jeff come out and "look at our roof" because they had just done our neighbors from a storm we had. He was here back in May 2023. He had gotten up on the roof and took some shingles off before my insurance adjuster came out to make it look like more damage. My insurance only gave $6k to repair roof. He also popped some of the siding off to look like more damage. For 6 months we were back and forth trying to get my roof and siding fixed. He said he would take care of my roof if my insurance doesn't give more last summer. I have tried reaching out and im still living with a leaking roof. He had ghosted me. One of their tarps are on my roof. I have missing siding. He did come back and fix the front of my house that he popped out before winter. I have all the text and pictures. I just wish they would make it right. We need a new roof. We didn't then.
What turned out to be a minor roof leak proved more than that. Hail damage from a previous summer had dented our siding and busted numerous shingles. We called GOAT roofing on a Saturday and they came out same day and tarped the damage because a storm was incoming.
Fast forward a few months later and they got new siding and roof approved through our insurance company. They even paid the deductible!
They worked efficiently and professionally, communicated timely, and followed through. We had questions six months later about this or that and they answered the calls and delivered on their promises.
- 12920 Stonecreek Dr Unitr E, Pickerington, OH 43147
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Warranties Offered
- Metal Roof