- 7525 E 39th St Suite 1100, Indianapolis, IN 46226
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
About the Business
What people say about “Gladiator Roofing and Restoration”?
Customer reviews indicate a highly favorable sentiment toward Gladiator Roofing. Many clients express satisfaction with the quality of work, timeliness, and professionalism of the team throughout the roofing and restoration process. Positive feedback highlights excellent communication, particularly in navigating insurance claims, with multiple reviewers praising the responsiveness and thoroughness of representatives. However, there are serious concerns raised by a couple of customers regarding delayed services and unmet expectations, which may affect overall perception. These negative experiences suggest a need for improved consistency in service delivery.
What Users Like The Most
- The roof was fully installed in 9 hours. The roofers were on time and worked nonstop until they were done.
- Dillon and his team have been great! Very professional and courteous throughout the whole process.
- David was extremely knowledgeable and answered any questions we had during the inspection.
- Gladiator Roofing handled my insurance claim very quickly and with pure class and integrity!
- The quality of the work is excellent!
What Users Like The Least
- They charged the insurance company $1,250 for hanging.
- We called and emailed. Rescheduled 2 more times and no shows.
- Here we are, Memorial weekend with our roof full on leaking into the garage.
- They offered to tarp the roof and board up windows for us and asked us to sign a contract.
- When we fired them, they claimed we were breaching a contract.
Recommended Reviews
This company is the equivalent of an ambulance chaser. Their rep showed up at our door the morning after a tornado hit our home. They offered to tarp the roof and board up windows for us and asked us to sign a contract “for that day’s work only.” We liked their response and asked them to complete our other repairs as soon as possible. Nine weeks later, they had done nothing. When we fired them, they claimed we were breaching a contract. The only contract we had signed was the day after the storm for boarding up windows and tarping the roof. They charged the insurance company $1,250 for hanging three sheets of plywood. All of our neighbors fired them, too. If someone from Gladiator Roofing and Restoration comes to your door, tell them to get off of your property.
I wish I could give them 10 stars! The roof was fully installed in 9 hours. The roofers were on time and worked nonstop until they were done. There were no remnants of the job left behind. It looks fabulous.
Dillon and his team have been great! Very professional and courteous throughout the whole process. Never showed any signs of irritation even with me changing plans or being picky. They're responsive and responsible. Couldn't be happier with my new roof and siding!
- 7525 E 39th St Suite 1100, Indianapolis, IN 46226
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated