- 6332 Guilford Ave, Indianapolis, IN 46220
- Free Estimates
- Licensed & Insured
- Metal Roof
- Slate Roof
- Green Roof
About the Business
What people say about “Gemini General Contracting”?
Customer reviews present a mixed sentiment about the company, with a significant number highlighting excellent customer service and quality work, while others express serious concerns regarding unprofessional behavior and communication issues. Many reviewers praised the promptness and professionalism of the team members, particularly in handling communication throughout roofing projects and with insurance companies. However, negative feedback indicates troubling incidents of dangerous driving by company vehicles and frustrating experiences with estimates and follow-ups. These serious complaints overshadow the positive experiences for some customers, leading to an overall cautious perception.
What Users Like The Most
- Brian with Gemini has the best customer service of any contractor I have ever worked with.
- They were professional and we were always in communication during the process.
- Tony impressed us with following up on both the estimate and scheduling.
- The team was absolutely courteous and knowledgeable.
- I was very surprised with the quick start up and very thankful.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
BEWARE!!!! This group is very scammy!!! Pictures do not lie so please take a look at their work. Any company that door knocks to solicit business should not be considered trustworthy in the first place and I should have known better, but their sales team are very slick talkers, promised the world, and this is the product they delivered.
I have been fighting this company, along with the owner James Lee, for over a year to either finish the work they promised to do or just go away but they are taking me to court now and asking for 20K for this type of work delivered above and beyond the 15K they have already been paid by me and the money they received from insurance.
Not only did they leave the trash, nails and debris in my driveway causing a flat tire, the house was left absolutely filthy which I had to hire a Power Wash Service to come clean the house after they left and replace a tire.
If you are talking to this group, just ask them about this case and you will see how dishonest they truly are. I would post the ABSOLUTELY horrible and unprofessional emails and texts from the owner himself here but I doubt Google would allow it.
Brian with Gemini has the best customer service of any contractor I have ever worked with. He and his team did an amazing job replacing our roof. Great company to work with. Highly recommended .
This is one of the best businesses I have had the pleasure to work with. They replaced my roof and gutters after the storm we had last summer. They were professional and we were always in communication during the process. They dealt with the insurance company as well, which was a huge help. The work was great and when they left they cleaned everything so well that you couldn't tell they were even there. They were patient with the whole process of getting payment from the insurance company.
It's a top notch company. One of my neighbors even told me that they wished they had used them.
Company Locations
Head Office
Branch Offices
- 6332 Guilford Ave, Indianapolis, IN 46220
- Free Estimates
- Licensed & Insured
- Metal Roof
- Slate Roof
- Green Roof