GBI Restoration

Well they have disconnected numbers and are in trouble with the BBB. They put our roof on in March and it is still leaking. It has saturated our attic and they refuse to make it right. This company has ignored phone calls (before they were disconnected), and haven't returned emails. DO NOT GIVE THEM YOUR MONEY! THEY ARE A BUNCH OR SCAMMERS! if I could give them a zero, I would.

I bought a Groupon for $500 worth of services from this company. I had a small (about four shingles) that needed to be replaced. I contacted the company before I bought the Groupon and asked if this would cover small repair, and they said yes. I sent the company a picture of the roof (from my home inspection) and without coming out they quoted me $800 ($500 was covered by the Groupon). They had added several things I didn't need done; I only wanted the shingles fixed since I am moving and this for the home inspection. I asked for someone to come out and look at the roof. I got the run around for two weeks. Finally they were scheduled to come out and a half hour before told me there was no need and that could give me a quote based on the picture. I again explained the issues. The sales guy told me that the owner "screwed up with the Groupon and should have put a price disclaimer" and he was sorry he was going to **** me off with the news. He said the owner would have to make the decision since he screwed up. I got a call an hour later saying I had to have $750 of work for them to come out. That was the last straw. I would rather pay some other company the money because of their terrible customer service. After two calls to Groupon I did get my $75 back. Don't use this place.

I worked directly with the owner and one of his representatives. The customer service was excellent! They gave me a very competitive quote and then had my roof replaced unbelievably fast. I would highly recommend them to anyone.