Garrett Motors Chevrolet GMC

Garrett Motors was the best! They helped me purchase a vehicle from out of state and processed everything before I got there to pick up. I'm especially thankful to Ashley and Glenn for being such nice, polite and helpful people. I love my new ride! Highly recommend!

Garrett Chevy in Coolidge has broken every promise they made. The truck we purchased barely a year ago has had nothing but mechanical issues from early on, and spent months sitting in their service department while we continued making payments, no urgency, no accountability. Just radio silence and empty promises.

JD claimed he’d “help us out” and get us out of the truck. Against my better judgment, I gave him the benefit of the doubt. Big mistake. The trade-in offer we received was a flat-out joke laughable, insulting, and honestly offensive considering the mess they put us in. It felt like a slap in the face.

We’ve tried to be patient and work with them, but this dealership has been consistently unreliable, unhelpful, and dismissive of the impact this situation has had on our family.

This dealership is all smiles until the ink dries on your contract. After that? You’re on your own. They’ve shown zero integrity, zero customer care, and zero willingness to make things right.

Don’t walk away from Garrett run. I wouldn’t trust them to sell me a lawn mower, let alone another vehicle.

I recommend this place 10 out of 10 to buy your first vehicle or to upgrade your vehicle. Great customer service awesome just awesome experience from the Garrett family owned. What a great experience thank you guys so much for everything you have done for us. We will be definitely coming back for our future vehicles in the best dealership in Arizona.

Great team to work with, friendly and provided quick responses and no pressure. Thanks for making the purchase process enjoyable!

Out of all the dealerships Garrett was had the best deal, great customer service. Everyone was very helpful very knowledgeable. Our sales representative Micaela Rodriguez was amazing and went above and beyond. Will definitely purchase my next vehicle here and recommend my friends.

When i have been making phone calls all day to get my blinker bulb fixed after coming out and being free inside the headlight cover , Jeff helped me quick and efficiently, while others were trying to charge so much for something simple, Jeff knew it wasnt what everyone else said and charged and made it sound easier than others. Thanks again Jeff and the Garrett team!

It was done so fast and easy. We can't thank JD enough for sticking with us to finally take the plunge!! We love the truck!

I have now purchased 3 cars from Garrett Motors in Coolidge. Every purchase has been easy, they always meet my needs. Eva has assisted me the last 2 times. She is great! I highly recommend Garrett Motors to anyone wanting a new or quality used car

Thanks to Ashley and George for making the purchase seamless, efficient, friendly, and haggle free. It was a great experience working with them at Garrett Motors and I've never been able to say that about any other car dealers.

I'll definitely recommend Garrett to friends.

Outstanding First Car Buying Experience at Garret Motors!

I recently purchased my very first vehicle from Garret Motors, and I couldn’t be happier with the experience! From the moment I walked through the doors, I felt welcomed and supported — especially thanks to Glenn, the incredible salesman who helped me every step of the way.

As a first-time car buyer, I had a lot of questions and a fair bit of anxiety, but Glenn made the entire process smooth, stress-free, and even enjoyable. He was patient, knowledgeable, and genuinely cared about helping me find the right car for my needs and budget. He took the time to explain everything in detail, gave me space to think things through, and never once made me feel pressured.

Thanks to Glenn’s professionalism and dedication, I drove away in a vehicle I absolutely love and feel completely confident in. I can’t recommend Garret Motors — and Glenn — highly enough! If you're looking for a trustworthy dealership and a salesperson who truly goes above and beyond, this is the place.

⭐️⭐️⭐️⭐️⭐️

Everyone was very professional, and answered all my questions. Glenn was especially helpful! Best experience I have ever had at a car dealership!

Every time I utilize their service department, I’m always treated very nice and fairly! Plus the option for a courtesy ride home while my vehicle is being worked on is VERY convenient

A shout out to Kyle in the service department! He was very professional and super helpful in every way for getting my vehicle diagnosed yesterday. He made the process easy and customer-friendly. Keep up the awesome work, Kyle!

The last time my oil change was done on my Chevrolet 2500 heavy duty pickup, the oil filter was not properly tightened. Oil dripped constantly. My son changed the oil when it was due, the oil filter was a half turn from coming off in his hand.
My Mini Cooper has been dripping constantly in the garage. It doesn’t get much use sitting in the garage, as I cannot get under it to check, I’d appreciate something done by Garrett Motors.

I really hate buying a new car. In the past 60 years, I have bought many cars. This experience I had with Josh Montijo and Abram Palacios at Garrett Motors in Coolidge AZ was by far the most stress-free, no pressure, great communication car buying experience EVER! They listened to what I needed, reviewed the options and delivered exactly that, no issues! They clearly know what they are doing and it shows! My wife is so happy with her new Colorado! I hope I don't have to buy another new car soon, but if I do I know that I will be back at Garrett Motors! Thank you guy's for making things go so smoothly!

I recently had the pleasure of revisiting Garrett Motors, and I can't express enough how impressed I am with their exceptional customer service. A few weeks ago, I had a less-than-stellar experience, but the team at Garrett Motors truly turned it around for me.

From the moment I walked back in, I felt welcomed and valued as a customer. They took the time to listen to my concerns and really understood my family's needs. Their dedication to finding the right vehicle for us was evident, and I couldn't be happier with the outcome.

Thanks to their hard work and commitment, I drove away in a new vehicle that perfectly accommodates my family's requirements. I am so thankful for the effort they put in to ensure I had a positive experience this time around. Garrett Motors went above and beyond to find a solution that worked for us, and I genuinely appreciate their professionalism and friendliness.

If you're in the market for a vehicle, I highly recommend checking out Garrett Motors. They truly care about their customers and are willing to go the extra mile to make things right. Thank you, Garrett Motors, for restoring my faith in car shopping! Big shot out to JD and Josh!

Prices are better than anywhere else in the country.
Steve Hudson did great explaining the price options and getting my wife what she was looking for.

i purchased my 2021 chevy malibu a week ago. today i was driving to circle k which is 4 mins from my house and the car completely shut down while i was driving i had to turn it off and back on in the middle of traffic. when it turned back on it was jerking the rest of the way and when i get to circle k i call garrett motors and they told me they wouldn’t be able to see me until monday at 8:45am. so i got off the phone and as im driving home my car turns off again before i could even make it out of circle k parking lot. i turned my car off and back on and it was hesitant to start so when i got home i called them back to tell them i wasn’t going to be able to drive it to coolidge because i live in casa grande and it wont even make it down the road the lady i spoke to Jamie told me if it happened just today then i should be fine to drive it. i told her im not risking my life to drive all the way to coolidge when it wouldn’t even make it down the road. she told me it should be fine to drive if it still starts and there’s nothing they can do because they close at 7pm but i called at 4pm. i asked to speak to a manager and she said she’ll call me back. she called me back and said they can give me a call tomorrow morning and they’ll be able to tow tomorrow morning. the lady i spoke to (jamie) was rude and not reassuring at all.
i’m 34 weeks pregnant and put all my money in this car and going to be paying on it for a while just for it to break in 1 week. don’t waste your money going to this dealership.

Went to this dealership with my husband to look at a few cars that we saw online. We were helped immediately and felt comfortable with the salesmen. We were allowed to test drive the car and the salesman gave us space, was not "pushy" at all, he was available to answer all questions. We decided to purchase the car and got a really good deal on it, they were able to adjust the price to keep it within our budget. We are very satisfied with our experience and highly recommend this dealership for cars.

We had an excellent experience buying a used Santa Fe from this dealership today. The staff were not pushy and didn’t try to oversell, which we really appreciated. We had a specific budget, and they worked with us to ensure we left with a car we liked. Everyone we interacted with was friendly and accommodating, they even lent us a car so we could run to the bank. I highly recommend this dealership. George in sales was especially understanding and helpful throughout the process.

I dropped my vehicle off Wednesday morning for Garett’s to check a transmission pan leak (tiny drips) in my 2019 Chevy Silverado. Picked it up Thursday, they said it was repaired, they gave me a run down of other issues from their ”inspection” total $1200. Go home and Friday evening I notice that the truck is really leaking transmission fluid now. So of course I have to wait till Monday for them to be open. So after working a 12 hour graveyard shift, I call and notify them as soon as they open Monday, they say they will make it their first priority. So I drive straight there and it takes them till 930 for them to tell me that the transmission pan is leaking, but they will cover it! (Perfect) they gave me a loaner vehicle (Awesome)* this should have been repaired the first time! They call me that day around 4pm and told me the part came in and it would be taken care of first thing the next morning. Around 4pm, I still hadn't heard from them so I call in, the guy who answered didn't want to give me any information and " my representative" was unable. He called me back about 30 minutes later, to tell me that it was the wrong part and the new part would be in the next day. I begin to question how they didn't notice the wrong part was delivered and why it took all day for them to notice when this repair was supposed to be the first priority. At this point he was just giving me excuses, saying he didn't walk around and check with his employees. I ask " that wasn't important enough for them to notify you right away?" I know it takes time to order a new part. I then ask who the manager is, and have to ask again for his name and his last name. Then he had the audacity to be rude to me!! It's already an inconvenience to be out of a vehicle, then to trust a business to repair it and pay what you pay to be inconvenienced even more. I do not recommend this place!!

In response to your follow up response from my rating experience; where you said I hope you can find a good trade deal. We did! Your representative offered us $7500. In trade for our 2018 Ford Edge Titanium with 76000 miles. Well Carfax offered us $10,000 and today at San Tan Ford in Gilbert, Az.; they gave us $11,900.00 in trade. We purchased a Ford F-150 and yes we found a much better offer. It pays to shop around. Rod San Tan Valley, Az.

*** My BEST buying experience ***
The crew at Garrett's is awesome!
Salesman George was fantastic and available in person and by phone to assist me.
I drove 50 miles to purchase my new truck from them. They utilized all possible discounts to work the best deal for me.
I don't need a vehicle anytime soon, but when I do, I will definitely start there.
Highly recommended!!!!

Great experience, staff if very friendly and knowledgeable. Sales man Frank did an amazing job! I definitely recommend Garrett Motors and ask for Frank!

First, we had an issue with our truck’s tire and Jeff had someone come to the house to put the spare on - then once at the dealership took care of all our issues. Within 2 weeks, we had an issue with our car - a message with On Star indicating a problem. Jeff again took care of everything - working us in when there was a full schedule in the service department. Service and work was AMAZING from the reception area to service area. Thank you.

Garrett motors just put out a commercial depicting one of their sales agents in a straight jacket being hauled away, deemed “crazy” because of the deals he was offering. I am shocked this commercial made it past their HR and marketing checkpoints and am surprised this company chooses to carry itself and others with such disregard.

Mental health is not a joke, especially not for the sake of profit nor a play on words. As a husband, father, religious leader, and friend I am very disappointed. As a company, starting with your CEO, you should be more socially aware and respectful of the community you serve.

Kind of out of the metro but the service I received was worth the drive very knowledgeable and friendly staff I will definitely use and recommend them again

They are horrible with their customer service. I was interested in a vehicle, made an appointment, completed a credit application all before noon just to be told it was already going through a deal the previous day. The dealership is so small you would think they would have better communication between their departments. I even made an attempt to stop by in person at one point and was never greeted. Most of their communication is generic and automated. I’ve heard so many good things about this dealership that I set my expectations high and unfortunately was it was a big disappointment.

Would certainly recommend to others. No high pressure sales gimmicks here. Willing to work with their customers. Ask for Vinny he's great!

I dealt with Mica on the Internet side of things. She was absolutely great! She went thru all the discounts to make sure I was getting all that were available, then provided me an out the door price, and that was the price I paid! Once at the dealership, I dealt with Chris Phillips, another excellent experience for a first time new car buyer! He was very easy to get along with, and let me set my own pace(no pressure from him) on the inspection/test drive and final purchase. I'm very very happy with my entire experience! This was my first brand new car purchase, and Garrett employees made everything stress/worry free for me! I have already recommended Garrett to a couple of friends and family, and will continue to do so! Thanks for everything!

Thank you for reaching out and having a conversation with me JD. Thank you for helping me get that authorization code! I called prepared to give you folks money instead you saved me more!

Vinny and team were awesome!!! Worked with me quick and fast!!! Worked on a deal while I was working from home got to the dealer paperwork car everything was ready best experience ever thanks again!!!!!

I had an issue with my 2023 Silverado main window control system.Not only did they receive the part in record time they worked around my schedule and after repairs were completed they had the professionalism to wash my truck at no cost .highly recommended

I recently purchased a new car from Garretts and I couldn't be happier with my experience. The customer service was top-notch, with the staff being attentive and friendly throughout the entire process.

I was impressed by their attention to detail, making sure that every aspect of the car was in perfect condition before I drove off the lot. The team was also incredibly fast and efficient, getting me in and out in no time at all.

Most importantly, they listened to my needs and helped me find the perfect car that met all of my criteria. I would highly recommend this dealership to anyone in the market for a vehicle. Five stars all around!

Friendly dealership.They don't do a lot of high pressure tactics.Josh was a great salesman's to deal with , but we ultimately decided not to purchase the vehicle.

The worst customer service. We were there when the service dept opened on Tuesday morning at 7:30. While traveling we heard a rattling noise from our truck. We are traveling and only here for a few days. We asked if someone could check on noise before the idiot light came on! Avoiding any future problems. The young girl we talked to advised they couldn’t look at the truck until Thursday. Explaining Thursday would not be a good date, because we had to checkout of our camp site on Thursday. She said the noise maybe from the heat expanding the pipes. The girl didn’t even check with a co-worker if they would be willing to help. Or offer an earlier appointment. The department did not appear to be very busy. We left feeling no one was willing or able to help us. Thank you to Auto Zone and Coolliage Automotive Repair. Our noise problem was due to loose heating shield under the truck that was rattling. A fast fix. My Five Star review goes to Coolliage Auto.

Every time I've been there for anything I have been treated with dignity, respect and honor with the excellent professional service team and the automotive technicians.... I can hardly believe that such a fair and rather RARE automotive dealer with such good service and pricing exists still.. amazing place and people have my business forever ❤️

This is the 1st dealership I have been to in 10+ years. Today's experience here at Garrett Motors was good. No pushy salesperson. The wife and I actually got to do the test drive by ourselves.

Went in and applied for a truck, was approved in store and told the terms after running our information. I asked if there was another option with a lower monthly payment because I didn't feel like paying that amount monthly, was told by Eva she would look into it and get back to me with a list of other available trucks. Didn't hear back from her and had to call for an update myself, was told she'd give me a call back. Days later, I was then offered a Malibu, wildly different and not at all what we were looking for. NEVER heard from her again or anyone. Just got a letter in the mail today informing me of being denied. Take the drive to Casa Grande or the valley instead.

What a great dealership to work with. Josh Montijo is a superb sales person to assist you through the process; a very calming experience. He and the team are no pressure and very helpful! I have never been to a better dealership. I waited two months to write this review to see if how I felt when I bought the truck still rings true today. It does. My truck is awesome and because of how great Josh was, I am still very happy about the whole process! Thanks Josh and Garrett Motors! Well done.

Very pleased with the service and the price! I live in Florence, I won't be driving to Mesa from now on. Garrett Motors was a sponcer for Florence Woman's Club! That is how I found out about them and decided to give them a try!! My car was so shiny it didn't look like my car!! They included a car wash! What fantastic service!!

I am greatful for the work done on my car on 22-23 of April 2024. I am not fully satisfied for two reasons.
1) I believe labor portion on my receipt isoverpriced: $800 of $1150 total.
2) When I got the car back, Check Engine sign has been displaced. Which is strange by itself - should that be reported with Error Code found? More strange, when I complained about that, the answer was that this sign was active when I left the car at the dealership. While I doubt it was since it is clearly visible for this model, and normally I monitore my dashboard but do not remeber it that time. Should it be reported to me at the very beginning,if it actually was displaced?

This was mine and my wife's first time. Financing a vehicle and garrett motors Made it
An exciting
Comfortable smooth process Josh and Ashley were very up front and forward honest And a pleasure to work with. I will definitely refer family and friends to garett motors to experience.
The great service

Great Service Department! Helped me get my work truck back on the road really quickly. Jeff in Service did an excellent job and I will definitely use them again.

Both the sales person, George and the new car manager J.D. were very friendly, personable and made the buying experience very pleasant. I can't say enough good things about the dealership. I can see why they have such a high rating. I would highly recommend the dealership and the personnel to anyone interested in purchasing a GM product. I would buy from them again.

New car, leaking roof rails, headliner replaced but rails without rubber not replaced and used silicone instead. Had to go to 3 different people to insist repair done correctly to get new rails ordered. Waiting to hear when they come in so repair can be finalized. Sales manager couldn't deal with issue but did get service manager to call who related repair details which were not those in the printed report I have. When told this, and that the silicone was not a permanent fix and I insisted he order the rails, he did. I am a women, but I expect to be treated the same as a man would regarding repair issues. I am old but not stupid. No man would have accepted the silicone repair as a permanent fix, and neither am I. I will find out how long it takes to get new rails and I expect to hear from your service department.

Outstanding service, very friendly and human. We would have been in quite the mess without there help . They fixed our truck in record time and went out of their way to accommodate us . We can't say "THANK YOU ! " enough.
Awesome !!

Everyone at Garrett was helpful and kind. They all made our used car purchase a pleasant experience, especially our sales representative Eva. She even made sure the gas tank was filled up when I picked up the vehicle. I would definitely go there in the future.

Trustworthy , caring, and yes I’m talking about a car dealership. Salesman Steve took care of us. Buying process was very pleasant.