Garcias - Commercial & Residential Roofing Service | Roofing Contractor Federal Way

Had them roof my house they did it so fast!. They even threw in painting my fasha boards. Thanks highly recommend them for anything . Best price I got by thousands

I contacted the owner Johnny Garcia to replace some Vent caps on a house I am selling for a client. At first seemed for responsive and on top of it, he went out to take a look, gave me a price and we decided on method of payment. Unfortunately I had just broke my foot so I am not able to get around at the moment, so I told Mr. Garcia I would deposit money into his account via my son. He agreed and said he would let me know once the work was completed that was on Friday. So I text this morning to get an update and he calls to say the work never got done because he thinks it might have been a scam since the house was vacant, mind you I gave him all my business information including office information. Not once during any of the three phone conversations we had did he ever say he thought this might be a scam. I kept asking him if you thought that then why didn't you say something, he said I got busy and then the story changed to I had to check it out to and then changed to the office had to check it out (even though your the owner). The story kept changing and I'm still not clear why he did what he did but I have been in business almost 15yrs and never have had a company and their owner communicate so poorly and irresponsibly. While maybe his work is good and the few reviews he has points to that I truly hope he works on the communication and customer service part of business.