Logo of Gutter Helmet by Lednor Home Solutions® | Seattle-Tacoma, WA

Gutter Helmet by Lednor Home Solutions® | Seattle-Tacoma, WA

  • 33755 9th Ave S, Federal Way, WA 98003
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Warranties Offered
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Gutter Helmet by Lednor Home Solutions, we pride ourselves on our technical expertise and versatility in managing both residential and commercial projects. Based in Federal Way, Washington, we specialize in a range of services including roof inspections, waterproofing, gutter repairs, and leak repairs. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients. We understand the complexities involved in each project, which is why we emphasize organization and attention to detail throughout the process.

Our commitment to consistency ensures that every job is completed thoroughly, allowing us to tackle even the most intricate challenges with confidence. Serving the Seattle-Tacoma area and beyond, we are here to support your needs with reliable solutions that stand the test of time.

What people say about “Gutter Helmet by Lednor Home Solutions® | Seattle-Tacoma, WA”?

Customer feedback regarding Gutter Helmet is mixed, with a significant number of reviews expressing dissatisfaction with customer service and communication. Many customers report difficulties in getting warranty service, with some stating that their lifetime warranty was not honored and that they were unexpectedly charged for services that were supposed to be free. While there are positive experiences highlighting professional installation and effective products, the recurring issues with responsiveness and service fulfillment overshadow these positives. The delivery of promised services and follow-through on appointments appear to be major pain points for many customers.

What Users Like The Most
  • The installation was handled very professionally.
  • Job went well, very professional, friendly two-man team, answered all my questions.
  • Setting up an appointment for a project estimate was quick and easy.
  • We love the fact we never have to clean junk out of the gutters, so they work as advertised.
  • The product worked so well that when we could afford to finish the job, we did.
What Users Like The Least
  • They will not honor your 'lifetime' warranty.
  • I called and got charged $50 for scheduling my warranty appointment.
  • Don't expect them to honor your warranty.
  • We were told there would now be a $50 fee for service calls.
  • They promised to return soon and never showed up.
Recommended Reviews
Overall Company Rating
Good 4.3
Out of 72 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Robert Bakich
Oct 9, 2024

We live in Washington State. We had Gutter Helmet installed on her home shortly after our roof was redone in 2006. Since then the product basically worked, they came out annually and did a cleanout for us, they did some other repairs when we needed it. We were satisfied.  This year, 2024, we needed to have our roof replaced by Guardian Roofing. We had to have the gutter helmet removed before we could have the roof replaced. After 2 or 3 falls, they got back to us, provided a quote, a contract to do the down-and-up replacement for this,  $940 with $400 up front, and the GH product was taken down and stored on our property.  No problem.  We had contracted with Guardian Roofing for the new roof, and they did fantastic work on the roof and chimney repairs. After that was done, I placed several calls to Ledner Homes/Gutter Helmet to get the covers back on our gutters.  After 6 to 8 calls to Ledner Homes to ask them to come out to do this, always forwarded to a recording that said "all of our customer service agents are busy ... leave a message", with no results, I left a last message that I did not want these put back up, I lost faith in their company. Shortly afterwards we got a call from Maryland, which is the home office for Ledner Homes, I think. We explained we didn't want them on our roof again, we would like to void the contract to put the covers back up. On the phone they agreed to void the contract with no additional $$ charge, discontinue us as a client, and they would put that in writing. We've been waiting since October 2nd to get that in writing. Maybe that doesn't seem long to you, but we had the roof done almost a month ago and their customer service is always "busy ... leave a message". Up to about 12 calls now to customer service, received two call backs during this time, product still sitting in our backyard.  Think of this if you are considering gutter helmet or alternatives. Tired of spell checking, hope I get a call back.
Update, next day, Oct 10, 2024: I received an email from Mike Bell, National Op Mgr,, Lednor Homes/Gutter Helmet, Maryland offices. He changed the contact (sic) [contract] to the amount paid and "our file has been noted as do not service." I hope that means closed and no longer active. That is what it means to me.
I am sorry that it took a poor review to bring the issues to their attention, and I have to assume that is the fact because it took one day for a response vs. many phone calls and unanswered messages to the Washington State Customer Service phone line. I feel the full Gutter Experience was good, from install to removal, and the current field personnel, including Tim Kowes, are good, hard workers who do their jobs well. Thank you Tim for your help. it was just so difficult to reach their office "live" to finish this job. Now all better. Thank you, Mike. Added a star, now 3*.

Nigel S
Jul 2, 2024

THEY WILL NOT HONOR YOUR “LIFETIME” WARRANTY
Took me WEEKS of calling and leaving voicemails for someone to get back to me to schedule an annual cleaning. They took another few WEEKS to confirm an appointment date.
They only give an appointment day, not time. So I stayed home all day waiting for them to show up, NO ONE SHOWED UP, no call, no text update. Now it is back to leaving voicemails for who knows how long.
DONT GO WITH GUTTER HELMET unless you want to deal with this for your annual maintenance EVERY SINGLE YEAR. They also had the nerve to tell me that there is a fee for the annual service, when it was advertised as free on their “lifetime warranty”. Who knows what they will change in the future

sia huang
Jun 20, 2024

I called and got charged $50 for scheduling my warranty appointment (which has been free since we got Gutter Helmet). The agent asked me to wait for 3 weeks for call-back. Ok I waited 4 weeks and NO ONE CALLED!
Then I called for another week trying to get my appointment set up. NO ONE ANSWERED! (the service or scheduling department)
I finally received a message saying that my appointment was set. YET WHEN THE DAY CAME, NO ONE SHOWED UP! I started to call again and every agent I talked to forwarded me to a voicemail. Yes, there were customer care people calling back, but they all told me they COULDN'T schedule appointment for me NOR can they help check why no one showed up on the appointment day. Everyone kept forwarding me to a voicemail.
That's how you do your business?!
We got our GH in 2020 and I WAS happy with annual services. Now that the service is transferred from Harry Helmet to the Lednor Home? I can only talk to voicemail and no service. Good job Lednor Home :) and good luck to all new customers who want a future service appointment.

Madeleine Sanders
Jun 18, 2024

I spent a lot of time researching gutters. I live in a heavily wooded area and my existing gutters filled up so quickly with debris. I settled on the Harry Helmet gutters and have been super happy with them. The installation was handled very professionally.

Tracy Coniglio
Jun 12, 2024

Don't expect them to honor your warranty. They'll come out the first year, then, you won't get a call back even after calling for over a week. They will tell you that they
now charge $50 to have your warranty cleaning. They have the worst Customer Service ever!!!
Go use ANYBODY else!!

Granger
May 23, 2024

BUYER BEWARE!! We purchased Gutter Guards from Costco. For the past several years, we were dealing with Harry Helmet and didn't have a problem - until this year. We called for our annual maintenance of our gutters and were told there would now be a $50 fee. Apparently, Harry Helmet is now Lednor Homes and they changed their "policy". Our Costco contract doesn't state that we will be charged $50 per service call. In good faith, we have our credit card number. Our card was charged and we never received a receipt. This has been almost two weeks and have never heard back from anyone. I have contacted Costco to make a formal complaint against the company. I was finally able to get to someone over the phone (who sounded like he was working from home. HIs name was Deshawn). I explained my situation was told that a manager would be contacting me. I asked for my complaint to be escalated and to be connected to a manager and I was denied this. Deshawn stated that everything that was happening was "in our contract". I asked to have a copy of the contract sent for our review as I suspect we are reading two different contracts and I was disconnected. How convenient. In good faith we went through Costco to avoid this type of scenario. Now we are stuck with Gutter Guards that, supposedly have a lifetime warranted with a company that won't honor the contract and treats consumers like (insert your expletive of choice). Trying to get our gutter guards serviced is a nightmare! My next step will be to complain to the Better Business Bureau as our contract does not state that there will be a $50 service charge to have our gutters serviced. And, will Lednor Homes honor the lifetime warranty that we have? That remains to be seen.

Hal Kranz
May 7, 2024

Job went well, very professional, friendly two man team, answered all my questions, this was work on my garage, it looks great, it works great, I'm very happy, no more cleaning gutters on my garage, thank you very much Gutter Helmet

Dave Asplund
Apr 11, 2024

No service from these folks; was supposed to be lifetime warranty, that’s a joke. My gutters have leaked between the gutters and facia board since installation. In 2022 they came out to inspect but never came back! These people are not legitimate. Now, when I call them they want my credit card to charge me $50.00 for an inspection. RUN, don’t walk away from these people!

Michael
Mar 9, 2024

Had Gutter Helmet installed on my house in 2019. At the time, sales person, installers, and actual contract stated I had free gutter cleaning as part of contract and lifetime warranty. It was part of the “free flow guarantee.” I called in February 2024 to have gutters cleaned as part of warranty. Employee told me they implemented a $50 fee to come out to service the product. I told them my contract stated this was free and that I’d like to talk to a manager. They stated a manager would call me back in 72 hours. I never received the call back from manager. No communication was received by my household on a change in contract. Company doesn’t honor the contractual warranty. Buyer beware!

Gordon Hosmer
Feb 26, 2024

Gutter repair requied after falling branch damage. .Good price, estimate was accurate, installation well done. Gutters were cleaned in addition to repair.

Denton Devereaux
Feb 16, 2024

Setting up an appointment for a project estimate was quick and easy. I called and left a message stating that I wanted to schedule an appointment for an estimate . Early next morning I received a call from Gutter Helmet and a nice young man had me scheduled for an estimate in a couple of minutes. So far so good. Looking forward to my free estimate.

Michael Wade (mwade9148)
Jan 22, 2024

We love the fact we never have to clean junk out of the gutters, so they work as advertised. We aren’t 100% satisfied now though because we were initially told when we purchased that we would have someone come out annually to clean the outside of the gutters. There is now a charge for this, which means I’ll be washing the exterior of the gutters myself going forward. The only other downside to this gutter system is that the gutter helmet dents easily if a ladder is placed against it, which happens when vendors such as painters come to work on the house. As much as we tell them to be careful, we get dents. Overall however, Gutter Helmet is a good product and we can recommend it if you don’t like cleaning junk out of your gutters.

Paul White
Dec 13, 2023

The salesman was thorough and knowledgeable. He carefully walked us through the steps of familiarizing us with the Gutter Helmet product. The installer came on time and ready to work. He finished on time and even cleaned up and blew off our roof.

R S
Oct 17, 2023

I had a Gutter Helmet system installed, the installation was very unprofessional. The installer left debri everywhere. I had to have them come out on two occasions, once for overflow issues and another to replace torn shingles on a brand new home. I recently made a call to customer service to update my contact information. I asked about service information and was told that there is now a $50 per occurrence with a lifetime warranty service call fee even though that was not part of the agreement when I bought the product. Another company puts profits over customer service. Shame on Guttet Helmet. 1/4/24 update. Gutter helmet waived the fee, came out and did the appropriate repairs. Thank you.

Dick Johns
Sep 6, 2023

I bought a Gutter Helmet system from this company in February 2022. At the time I signed a contract and was given the warranty information. It was a lifetime warranty as long as I owned the home. All repairs were to be done at no cost to me. Recently I developed a leak in my gutters. I called for warranty service. At that time I was informed that the company has instituted a new policy that there would be a $50 charge to send someone out. I complained and said this was not in my contract and I would not pay it. The company informed me that there would be no service unless I paid that charge. If they want to charge new customers that charge it needs to be explained at the time of purchase. To go back and charge existing customers that charge is not good business practice and I'm not sure is legal. If you buy from this company make sure everything is spelled out and iron clad. They seem to think they can just add charges without informing anyone.
Update on my review as 09/19/2023. The company has agreed to check my system and they are waiving the $50 fee for this visit. Future visits they will still charge me the fee. I'm not totally satisfied, but they made a good faith effort to address my concerns. That is why I changed my rating.

Fred Curry
Aug 30, 2023

I bought the Gutter Helmet system for my home. I should have called Costco and the Gutter Co. and told them to come back out and remove the whole system and give me my money back after the first winter, but I thought to myself.” This system couldn’t Be that bad…….but it is
I had Gutter Helmet installed on my home and garage. This was probably the worst Gutter system I could have chosen. Just exactly like one of the other reviews I got sucked in on the B/S about if you have a problem with debris in the gutters they will come right out and clean and adjust the gutters. THAT’S THE RUB!! These gutters fail by design. Ha Ha….NO THEY DON’T get debris in the gutters because the water for the most part doesn’t go into the gutter,, it goes right on over the top of the Helmet on to the ground below leaving behind needles & pitch along.the leading edge, which appears as Ifyour system is dirty & fouled. So.if you go outside when it’s raining, and stand near the drip lines, you will get wet way faster than if you just step out into the rain.
NOW, I haven’t even STARTED to tell you about how POORLY this gutter system performs in the winter months in wet freezing weather………..
Oh My God. It’s a freeking disaster. Because when it freezes, some water actually does make it into the gutter during the warmer part of the day, then in the evenings it freezes up and the gutters end up frozen SOLID and full of ice quickly growing icicles…Big ones. THEN YOUR FRUSTRATED AND CALL THEM. Ha!
In the spring I called them to come out. No response. Don’t fall for Gutter Helmet b/s.
Truth is you would be better off hiring a Company to come out and clean your gutters on a regular basis. Honestly I don’t know if any of these gutter systems actually work as advertised. With the emphasis.on (I DON’T KNOW, if there are.any gutter system that actually works as advertised. This has been my experience so I’m just saying- be warned.especially with Gutter Helmet.

Fred Curry Tulalip Washington

Leanna Anderson
Mar 18, 2023

We have lots of gutters on our home, garage and carports. Metal roofs are often too slippery to safely clean the two story high gutters and we had vegetation growing in them and as well as plugged downspouts. Over 15 years ago we had Gutter Helmet installed on all our gutters and have not had a problem since. Yes, it costs more than other systems, but you get what you pay for in this case.
In November we had a tree take out part of our garage and to carports. I'm thankful we had 100% replacement insurance so we could get Gutter Helmet, rather than the cheaper system, installed. The guys who did the installation were as efficient and professional as the ones who installed our first Gutter Helmet all those years ago.
No screens or flat surfaces to clean or keep maintained. Rain goes in the gutter and leaves, cedar, fir and hemlock needles flow over and off the Gutter Helmet. It really works!

Jeff Werner
Jan 11, 2023

I had Gutter Helmet installed last year and have issues with the installation and the performance of the system. They used non-standard roofing screws to secure their system to my roof and installed them incorrectly under the shingles, as pointed out by my roofer, and Mark Rodgers, District Manager of Gutter Helmet refuses to do anything about it. Costco is trying to help us get a refund but seems to just defer the decision entirely up to Gutter Helmet which is equally as disappointing coming from Costco. As others have mentioned, when we have a winter storm or two, enough pine needles accumulate on the front of the Gutter Helmet that the rain water just goes right past the gutter entirely and onto the ground making it completely useless. This is after a cleaning by Gutter Helmet 2 months prior. Gutter Helmet's response to that is that they need to be cleaned much more frequently, I guess that would be once a month in winter? I don't see the point of this system. I do not recommend Gutter Helmet. Our roof is now damaged from the installation of Gutter Helmet and so far we have paid $550 to repair it with another $2000 in more repairs yet to pay for. We asked Gutter Helmet to pay for these repairs caused by their installation and they have refused.

Ann Jenkins
Sep 19, 2022

My mom had her gutters replaced by Gutter Helmet on July 9, 2022. (Order #476600) The gutters seem fine, but what is NOT fine, is that one of the workers spilled a very long line of paint (at least 40 feet long) on her paved driveway. We contacted them immediately and told them about it. They promised to return soon and power wash or scrub the paint off my driveway. They never returned. We called again and emailed and even sent photos of the damage. They made some more promises, but have never showed up. I called AGAIN on September 7 and talked to a customer service rep named Marcie who promised to escalate the situation. Still nothing, and it's now September 19! I honestly don't know what to do next. This is incredibly poor customer service.

Ted Hutchinson
Jun 8, 2022

We've hired Gutter Helmet twice to clean our gutters and install the GH so that we don't have to worry about cleaning our gutters ever again. The first time was about 10 years ago and the product worked so well that when we could afford to finish the job we did. Now our whole house is GH'd. The service was excellent, on-time, professionally done and the installers were very friendly. It's pricy - but it works.

Harry Hao
Dec 17, 2021

We had new gutter and gutter helmet installed. They were very professional and timely. Job was done perfectly. They also have free lifetime gutter/roof cleaning that comes with the product which is great. And when you call them for servicing, they are very prompt to schedule it. Overall very good experience with them

B Nice
Oct 1, 2021

Contacted Costco home installation and they referred Gutter Helmet to me. Sales agent stopped by to give me a quote on downspouts May 2021. I felt confident with the sales pitch.

After the installation on June 2021, I noticed an area underneath our garage had the wrong downspout size. The techs had installed square downspouts into a space which needed round downspouts. In the initial consultation, I had informed the salesman about what we needed and he agreed and measured the spacing.

In July, I noticed we had 4 different areas which had leaks in our downspouts around our home after a good rain (Seattle) squall . I made an appt. and the installers "fixed" the leak issue using water epoxy August 2021 but never replaced the square with the correct round downspout because he needed the manager to approve the work.

After being rescheduled 4x and 4mths later the issue has not been resolved. My last appt. was suppose to be on Monday Sep. 27th then rescheduled on Sep.29th, 2021 but issue has not been fixed.

Picture of the square downspouts pushed into the space and not connected to our drain. Still waiting for a district manager to call me to resolve this issue.

Samuel Warren
Jan 29, 2021

Update to prior: I got a wonderful call from their team and it was dealt with appropriately. The team is great!

——————
The guys who came out did a good job installing the gutters, but there was one major complaint. There was at least 1 person who was smoking WHILE working on our house and left cigarette butts on our roof. We don't mind people smoking, but it's very unprofessional to smoke while working and then leave your garbage on another person's property.

Vincent FEI
Oct 12, 2020

I had Harry Helmet installed the gutter helmet all over my existing gutter system. After a heavy rain, there were seveal points leaking due to gutter works not the helmet. Gutters were more than 10 years old. When the technical came, they opened the helmet and repaired my gutters, including flashings, seams, down spouts which were due to many years no maintenances. Lucus and Corey spent couple of hours and did a great job. They are nice and professional. All the works were free of charge due to life time maintenance for the Gutter Helmet, even if they were gutters issues not the Helmet. I am happy to make the desicion on their products and services.

mitchell swafford-cobb
Mar 26, 2020

I've now encountered the same driver twice on the freeway driving like a complete a******. Brake lights out, no blinkers just driving and freely changing lanes like he has no care in the world. I would never hire a company that allows their workers to act this way. Do you not do vehicle checks before you leave for the day? That's required at my company. Embarrassing.

Noah Winningham
Dec 9, 2019

From the original quote to the instal everyone was pleasant to work with. The crew did great and were very courteous while working.

Nikki Loehmer
Nov 28, 2019

They were polite, organized and installed quickly without me having to be there, no mess, master of fact the only reason I knew they had been there us they left me paperwork under my welcome mat. The rep was awesome and I highly recommend them.

Infinite Omni-Bus
Nov 22, 2019

Great product and the sales person was very friendly and informative. The end product looks great too! It's nice that I wil never have to clean my gutters ever again!

Mauricia Spring
Nov 21, 2019

We were very impressed with Gary Vandiver! He was professional and respectful of our time and explain the work that would be done to meet, take photos and measurements. The team to install arrived on time and product and the company followed up to check our satisfaction. This is our second home using Gutter Helmet and we have been very pleased.

Josh Mcnally
Sep 11, 2019

Awesome, quick, and affordable I'm talking like multiple ways to help you with payments and such as well as veterans discounts. Also the only one of its kind and an ACTUAL lifetime warranty on the whole thing.

Lorie Hulbert
Aug 12, 2019

We are extremely pleased with Gutter Helmet. We contracted them through Costco and were promptly set up with an appointment for measurements and overview of the product. The salesman was very professional and personable and answered all of our questions confidently.

Our cabin, the site of the install, has a very difficult elevation and location and we were concerned when Vince our installer arrived alone. He explained his co-installer for our job had a medical situation and couldn’t come. He took one look at the job and said, “I can do this by myself”. Vince was very professional, efficient, and friendly. He completed a very difficult job alone when we both thought it would definitely take two installers. We give Vince a 5+ rating and thank him for a job well done.

George Sturtevant
May 1, 2019

Replaced gutter and added Gutter Helmet. After the February snow storm tore the old gutters off the house, I chose Gutter Helmet to come out and replace the gutters and add the "leaf guard" so I won't have to climb up to the second story to clean out the gutters several times a year. It was convenient that Gutter Helmet had a rep in my local Costco and that Costco backed up the warranty and gave a great price break. Gage came out to measure my roof and show me how the product worked. There was no pressure to buy. I didn't decide to go with Gutter Helmet right away because I wanted to get my homeowners insurance settlement finalized first. Then I contacted Gage and he came right out and got me scheduled for gutter replacement. On the appointed day, Dan showed up right on time and did the work of two men finishing up shortly after 1 p.m. He somehow managed to balance 40 feet of continuous gutter and get it exactly in the right spot on both sides of the house. After gutters, he carefully trimmed the gutter helmet pieces so they would fit perfectly on my atypical metal roof. Great installation job! I'm eager for the first fall rainstorm to see how well the design works to sluice off the leaves and conduct the water to the new downspouts.

Kathy James
Feb 8, 2019

I am very late posting this review for Corey Hopkins. Corey came out last year and cleaned my gutters; I meant to do this a lot earlier but later, rather than never, happens. I hope Corey can come back again as he not only cleaned my gutters but he got up on the roof and cleaned the tree material off my roof - there was a lot of that. Excellent job, Corey!

David Trough
Jan 23, 2019

I love the product. This installation was quick and neat. The salesman was very knowledgeable and super friendly. He even brought out a sample of the competitor's product and showed the difference and how the 'Gutter Helmet was far superior and it was only half the price. The lifetime guarantee is a real selling point. I highly recommend the product and the company.

Stacey Branom
Dec 20, 2018

I originally called Gutter Helmet to purchase their rain guard gutters but after the consultation the sales person said I didn’t really need them but larger gutters and new drain spouts positioned in different places and away from my house would do a better job of moving the water away from my house. The new gutters look great and we’re very reasonably priced. I was impressed that the company cares more about doing the right thing vs just making money. I highly recommend them.

Gordon Irving
Dec 7, 2018

Dan and Jeremy came on time and quickly and efficiently took our old gutters off and replaced them with the on-site manufactured ones. They were polite and communicative so it was a pleasure to watch the process. Unfortunately it became too dark to finish the job and Dan returned three days later to complete the down pipes. The "site" was cleaned up well afterwards.
Altogether a very pleasant experience with a great looking finished product.
Highly recommended

Carla Snee
Nov 28, 2018

Harry Helmet was very professional from the rep who did the estimate to the guys who did the installation. They were amazingly quick, efficient and on-time!!!

Gayle G
Nov 21, 2018

I am delighted to report that this was the easiest process to get an estimate for gutters, and have them installed. Two wonderful men showed up and introduced themselves, did a great job and even blew off my porch when they completed. It was great and I would recommend this company to anyone.

g b
Oct 18, 2018

I have a mixed review re: this page. I was happy with the individual who did the work, Corey. He was friendly, listened and checked any changes with his office. I was not happy with the office. There seems to be a communication issue, between the sales person and the office. The Office sent Corey out without the specified items to make repairs, even tho they were written into the contract. He made due with what he had on hand, but, it was not what I had asked for. Gutter Helmet has been good about maintaining the Helmets I bought several years ago. I only hope they can improve internal communication.

Lynn Vena
Oct 17, 2018

I had Gutter Helmet come out to clean my gutters. They did a great job with a professional attitude.
Lynn Vena

Naon
Sep 26, 2018

I reached out to Gutter Helmet via Yelp and received a message back within 24hours of when they were able to come out to do a free estimate. Gutter Helmet was super professional and provided a great price, without trying to upsell any products and installations that I did not need! I was told that it could take up to 5 weeks before they could come and install gutters, which was reasonable turn around time, however Gutter Helmet got to us in 2 weeks!

Marian Sugano
Sep 25, 2018

The gutter installers were skilled and polite and did a great job. Our new gutters look great and we highly recommend this service.

Rob Aprato
Sep 15, 2018

The price was at least half of what competitor claims on TV. Also, they twist the facts to make their product sound better when in fact it is worse.. The product was installed days after I placed the order. The installer was here and gone in less than half a day. He was very polite and my gutters are now working properly. I have seen two heavy downpours since the installation and there is no more overflow from the gutters like used to happen. I will definitely have this installed again if I buy another house in the future.

Kristen Langlois
Sep 15, 2018

We've had the gutter guards for almost 3 years now and LOVE them. With tons of trees in the backyard and a 3 story house we were not going to be cleaning our gutters nor wanted to run the risk of them getting clogged. Gutter Helmet will also come do a complimentary check and cleaning of your gutters (if needed). We recently took them up on this and they sent out a rep (Corey Hopkins). He called ahead so we knew when he'd arrive, he explained what he'd be doing and why, walked me through everything when he was done, and was so polite and courteous. Definitely recommend this company and their product.

Ben Mildenhall
Sep 12, 2018

Super professional sales, setup and installation. Competitively priced. Doesn't require gutter replacements and is doing the job nicely with autumn just starting.

Tim Hunnicutt
Aug 28, 2018

After searching extensively in our area, we finally found the company interested in doing repair gutter work. After contacting the Tukwila, WA branch, David took the long trip out to the coast to help us understand our options. We signed a contract and then had Megan schedule the work. Patrick and Koty came to install and did a great job. They were very likable guys, quick and efficient, and they were real good with ladders. I rate the whole experience as A+. Highly recommended. Thanks guys..!!

Steven Gooding
Aug 27, 2018

Patrick and Blayne were the two hardest working, most professional, Journeymen Craftsmen I have ever had the pleasure of being involved with in my 60+ years! It was the hottest days on record and they worked tirelessly and efficiently in the most adverse conditions. They went above and beyond and replaced the gutters on my barn as well! Great guys, great company, great culture!

Steve Gooding

rong huang
Aug 17, 2018

Patrick & Koty did a wonderful job at my residence, (roof and gutter job)
I would recomend this great company to everyone anyday. Thanks for your the great work.

Karen Dixon
Jul 30, 2018

The two young men from HarryHelmet, Red and Koty,did an amazing job of installing the gutter helmet product. They were fast and efficient and my gutters look wonderful. Red very kindly rehung my patio lights that had to be taken down to install the gutter protection.
I'm looking forward to not having to clean gutters or have water cascading over the tops of my gutters this year.

Stephen Bowman
Jul 25, 2018

Corey Hopkins was our tech. He was very professional, personable and knowledgeable. He cleaned and inspected our system and made a couple of repairs. He needed to come back a second time to finish repairs with the correct parts. I would ask for him a gain and the service was great!

Paul Bailey
Jul 21, 2018

We were very pleased and impressed with the outstanding service by our service expert Corey Hopkins! Corey was at our house ahead of time and was very friendly and assured us he would do his very best for us. We had noticed during the heavy winter rains a couple of areas where the water was pouring over the edges of our new Gutter Helmet after our first winter. Corey assured us our service is all included and at no cost. He explained how he was going to clean all the gutters with a hi-speed nozzle and that we should set up a regular service schedule about every 8-9 months. He also noticed the roof needed blowing off, which he did thoroughly. In inspecting our gutters, Corey noticed several areas where the gutters had bowed enough to be noticeable. In his cleaning he also tightened all these connections to correct this, so the gutters are now all uniform height and appearance. We appreciated his taking the time to explain how the gutters work and how to spot a clogging problem and to call whenever we see this. He left everything clean and tidy and did such an excellent job we want to give him our A+ review!! Thank you, Gutter Helmet and thank you, Corey!!

Darius Dixon
Jul 17, 2018

from my first estimate to the end of the project they were very courteous professional and helpful great team great people who deliver their promises

John Coble
Jul 10, 2018

Corey Hopkins was very efficient and knowledgeable. Did good work. Was courteous and understood what needed to be done. Very satisfied with service.

Margaret Davis
Jul 8, 2018

Our Gutter Helmet installation experience was with Vince and Corey. Both young men did an excellent job, were very pleasant and easy to work with. They aimed to please! Everyone we have dealt with made this a great experience. If ever we need such a service again there is no question of where we'll go.

George Flanigan
Jul 6, 2018

The entire experience with Gutter Helmet was painless. The sales representative was cordial and informative and the service and installation was timely. We have not been through a winter rainy season so the performance of the gutter system has not been observed yet.

Dennis Saxon
Jul 2, 2018

Corey Hopkins was right on time. I showed him how the water was overflowing when a heavy rain was happening. It was right at the bottom of the valley where two sections of the roof meet. He worked on it pretty much the whole day and his corrections seem to work during a mild rain. I guess the big test will be when a big heavy rain squall comes through. Corey was very focused on solving the problem and even had to go back to the yard to retrieve the necessary items to overcome the problem. Good job so far.

Jamie Pauley
Jun 26, 2018

A few months after our new Gutter Helmet was installed, it had a couple of problems- primarily that it began pouching/bulging between the screws holding it down. But it was straightforward to schedule a Service/Repair person to come out. Corey Hopkins fixed everything that was missed the first time around- explaining they forgot to put screws in the middle of the pieces of helmet, and also "cheese-grating" three drain-helmets under places of heavy runoff on the roof. He also did a thorough examination of the whole system, which was otherwise in good order, checked to see if the gutters were at all clogged, and let us know when the next time to have it serviced is. While not excited about having to deal with the inconvenience of the Helmet not being installed entirely properly to begin with (a couple of weeks after install we had to have them come back and extend some end pieces, but it went smoothly), all-around we are pleased with how things went, especially with Corey, and feel confident that their product and good service will last a long time.

drkchlit
Jun 21, 2018

I am very happy with my Gutter Helmet purchase and enjoy the fact that I do not need to climb onto my roof because I get annual maintenance checks. Had my first one a few days ago by Corey. He was very professional and explained the proces step by step. He was very thorough and cleaned up before he left. Thank you Corey.

dan malsom
Jun 20, 2018

Our Gutter Helment service technician was Corey out of the Seattle office. Corey was prompt and courteous and explained in detail the maintenance service that he was going to do that day. He was very knowledgible about the Gutter Helmet product and their warranty. Corey inspected, repaired and cleaned our gutter system.

Thomas Sanchez
Jun 13, 2018

These guys are awesome Patrick and Duayne were here by the time they said they would be and finished in record time they cleaned up nice and did a great job. If I had a business I would hire them.
Thanks guys and Thank you Harry house looks amazing

Iven McGarvey
Jun 7, 2018

I am very satisfied with the installation of Gutter Helmet.The installer did a very good job and explained how it works.Have not had it long enough to see it in action.The installer cleaned everything up after his work.

55Warbird
May 11, 2018

Excellent install of a new gutter system by Brenden, Patrick and Jake and warranty maintenance on my existing Gutter Helmet. Prompt and courteous, they negotiated the very high roof project with ease... at least they made the difficult work look easy. I highly recommend Harry Helmet for your next gutter project too!

Skip Juma
May 9, 2018

They were great. First contractor I used that actually did what they said they were going to. Showed up on time and finished when they said. Dan was great to work with, honest and came in at budget with no surprises. I had them correct something but was done fast and without question. Would use them again if I needed gutters again hopefully that won't be for a while but would definitely recommend them. Thank you Gutter Helmet

Penelope Anderson
May 8, 2018

I purchased gutter helmet because I was fed up with cleaning out my gutters after every rain and wind storm when the downspouts would clog with pine needles and branches. The sales person was informative without pressure,; the appointment for the work was faster than I expected; and the installer did a good job, fast and efficient. Now, all it has to do is work.

Colleen Sullivan
May 4, 2018

Helmets were installed recently and have already made a big difference in ensuring the roof drains into the gutters. Previously, I had screens which kept getting plugged up so water ran over the gutters and onto the decks or on the ground. Big improvement! Brendon S did a great job aligning the Helmets and ensuring the roof was cleared of debris, including moss.
Regards, John/Colleen S

David Jones
Apr 4, 2018

Professional salesman Brandon.
Great office staff and communication (after I figured out I was calling the wrong number)

Install team had to reschedule but did a good job and cleaned up above and beyond necessary. Vince did a great job.

Happy customer in Port Angeles. Thank you!

Nancy Shaw
Dec 10, 2017

During our first windstorm in November 2017 our neighbor’s canopy was lifted from his back yard, over the fence and hit the top of our roof. The metal legs on the canopy dented 2 sections of our Gutter Helmet.

We called Gutter Helmet to report the damage. A technician, JT, was sent out by Gutter Helmet to assess our damage. He was friendly, courteous and attentive. After going over the damage with me, he wanted to know if we had any other problems with the gutter guards that he could correct – and I was pleased to tell him “No” as everything else was OK.

That morning the roofs of all of the houses on my block were covered with frost. This did not deter JT from doing his job. He removed his ladder from the truck and went directly to work.

After replacing the damaged sections, he cleaned (washed down) the dirty gutter guards in that part of the roof to blend them in with the new ones he had just installed. JT did a very good job. Everything looks great again thanks to JT and Gutter Helmet.

Jim & Nancy

Beverly Ostling
Sep 27, 2017

I was impressed as two young men put the helmets up quickly and efficiently and did a good job of cleaning up afterwards. They look good as they blend in with the roof and have worked great with the rain we have had so far. No more gutter cleaning.

Trevor Howard
Jul 29, 2016

I'm a new customer to Gutter Helmet and recently had it installed on about half of my house. Half, because I started out with another product; let's just call it LG. I've had problems with that system but the reason I didn't continue with it is that they've priced themselves right out of sight. Cost aside, my experience is that the Gutter Helmet system performs as well or better. It also has the advantage of lower replacement cost should damage occur. A huge difference between these products was the installation experience. The guys from Gutter Helmet brought a Genie lift along which was clearly necessary. They were conscientious, careful, very professional, and really went beyond what was expected of them. The installation of the other system was problematic. I actually had to supply that crew with equipment to do the job and will never recommend that product.

Grace Hutt
Jul 3, 2016

Representative was on time, courteous, and described the product well, installers were also on time, an important step, worked efficiently and cleaned up all debris when the work was done. The finished product looks nice, and since we have had no rain as yet I am not able to review performance of the product, but is certainly looks as if it will perform as claimed.

Mike Putman
Mar 28, 2015

Everything went very smoothly, waited for major rain before reviewing and gutters worked wonderfully during last couple of days of heavy rain. I especially enjoyed not having the corners of my gutter drip anymore. The workers were polite and quick with the installation.

Steve Reinig
Nov 27, 2014

Their sales guy Tom is a top notch professional who not only knows the product but is excited about it as it shows in his presentation. He was able to answer all questions about the product and those of his competitor from whom we had received a presentation earlier in the year. While we could not go with the Gutter Helmet system the company does all manner of gutter work and we are having them re-tune our gutters which is the foundation for installing the gutter helmet system.

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  • 33755 9th Ave S, Federal Way, WA 98003
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Warranties Offered
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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