Fortify Building Solutions - Benton, AR

I have used these guys for years now and plan to continue to do so. Reid is great with his customers and always does what he says he will do! Highly recommend!

Fortify Building Solutions in Benton Arkansas Is great to do business with/work with. Chad made sure we got everything and talked us through the 40x80 pole barn.

Fortify has been an excellent partner for our business. Their fast turnaround times on orders, excellent customer service and high-quality materials have consistently exceeded our expectations. We highly recommend them. Chad is always quick to get us taken care of.

This company is as reliable as they come from sales staff to the manufacturing end. Are always prompt and very communicative through the whole process. I would recommend them for any of your metal roofing/building needs.

Chad and the whole team at Fortify are the best. Very professional and knowledgeable when I try to order and don't know all the names of the items, they seem to always know what I need. There turn around is the best. They always make sure I get my product quickly so I am able to get jobs done. I recommend them to anyone that is looking for metal.

Jess Joy at the counter is always a friendly face to see when I pick up materials at Fortify. Mr. Kerry has always been super knowledgeable and helpful with metal projects. The guys in the warehouse are always so professional and timely. 5 star business!

unable to get the price of roofing metal. you have to leave your name and number and get a call back from them. I recommend going somewhere else on 2 sales people and if you call on break at work you are unable to speak to someone. I have already called twice and still not spoke to anyone.

Again,I am the customer its not at your convenient its at mine. I never know at work when I can speak on the phone. I took my busines to Metal Roofing in Bryant. They had time for me when i called. I didnt have to leave name and number. Learn customer service from Metal Roofing in Braynt Nice people and fast and friendly

Excellent customer service. Rusty and Jessica went way behind the normal to help me with unbelievable expertise and patience. I needed some metal and had purchased some 5 yrs ago. Could nor remember color or even the name I had purchased it under. Rusty fiund me and was able to get what I needed. Jessica was so nice and patient to find my account so I could pick up. Outstanding products but just as important outstanding customer service. Would recommend them to anyone looking for metal building needs.

Reed's Metals of Benton is the place to go! Always friendly, professional, and offer superior products. Highly recommend them to any contractor. Reid Riggan is an excellent sales person who takes care of his customers like family

I did 2 of the online quotes for a pole barn and did not get any response called and talked to them and was told that they don't really worry about online quotes just the people that call in they are more serious was told that i would have a quote by Friday and nothing so called and wanted to talk to a manager he was in the shop is what i was told he would call me back well that didn't happen either i am guessing that they don't need the business

Thank you for finding a solution. I very happy with the solution and will recommend Reeds to my friends and family.

We drove an hour to speak to someone about the purchase of a metal building. We spoke with the guy over the pole barns and he was going to have the salesman over the red iron give us a call. It’s been a week and we have heard nothing. We finally called another office and got help there.

Doing business with this co. Was great
People very professional and the delivery driver Chris Sterrman was very courteous and very helpful as to the placement of the material.

Reeds Metal is an extraordinary company with what I like to call the "Cadillac of Customer Service" A company with a stellar team of knowledgeable people who get the job done and right the first time. Highly recommend!

Great company! Super friendly and customer service is great. And really great products. We use them for every job. You can see all our work on JR Shelnutt construction on Facebook look at our finished product. Reeds Metal material is the best in the business!!!!

This is a top notch company with the most friendly employees. There material is also top of the line.
I find it very convenient to have such a great company here in Benton Arkansas.

Highly recommend these folks. Excellent place to do business! Helpful and friendly staff. Love shopping from the Overrun Specials for great deals to complete my many projects.. call ahead for list, pick your package, call for availability (no holds), head right up for pick up.. couldn't be easier! Total time saver. We have also used Reed's metal for cut to order projects. Our order is quickly and accurately ready for pick up or they offer delivery very reasonable. Just couldn't ask for a better bunch of folks to do business with. AND ..they also give back to the community! Five stars just isn't enough!

Helping my friends build a home. Called twice before we came to pick up the metal and were assured it was in and ready for pick up. When we got there...no order had even been made, no order was ready for pick up, no apology for the mix up, no fixing the problem to keep their business. Will tell everyone I know NOT to use them and my friends took their business elsewhere. These folks lost a lot of money jerking them around. Shameful.

Terrible Experience. 1) Tim will tell you he will be there on a Saturday to help you - he won't be there. 2) Nobody else there will know beans about your conversations with Tim. 3) They will tell you they will have your product there to pick up on a Saturday - they won't. 4) They will tell you your ticket is ready at the counter - it won't be because there is NO product. 5) You can call and say I'm on my way to get my product is it ready? Whoever answers the phone will tell you "yeah" but have no idea why he told you "yeah" - because it's not there. They have gimmicks. They don't give a hoot about you or your time or your job. They all stand around staring at you like you are from Mars. Very unprofessional. Word needs to get out. Work with them at your own RISK. We are telling EVERYONE about this place and it's not good. THREE trips later - still no product. They have very bad business practices and we are calling the BBB about them this week. As I speak to people about them, low and behold they have their own stories! Who knew? I should have asked around before we wasted so much time and effort and gas on these goons.

Super friendly staff and convenient to me here in Benton. I had always wondered how they made the different shapes, so Mark gave me a quick tour. I noticed they are expanding again, so they must be doing something right.

I am not a builder, carpenter or handyman. I wanted some information on how to do a project that I was planning. As soon as I entered the office the staff was welcoming and helpful. I told them that I was simply there to learn and to determine if this project I was thinking about was doable from a professionals standpoint and for my information when dealing with the builders later. They went out of their way to offer me basic information and showing me their products and suggesting some ideas. They actually sat with me and pointed out all the materials that I would probably need and shared their prices too. Very personal service offered to a possible customer? Yes, but there was an actual support for someone who wanted to do something that needed information that helped me understand the pieces of the big pie I was looking for.... When the time comes when I find the builder I know where the materials will come from.... Much Thanks

Buyer beware "Jim" was my sales person on a shop addition it was suppose to be a "Turn Key" deal except for the garage door. Jim the sales rep even drove to the location so we could make sure we had everything we needed. The Reeds del truck dropped what was suppose to be everything off and it was suppose to be triple checked according to Reeds Metals staff but we were way short on materials we needed. So far I had to buy 250 nuts, bolts and 500 washers, evidently the roofs do not come with the lap mastic so I had to buy that also. Today we discoverd we were a 25ft Z Perlin short. I drove to Reeds to get another one and was told by one of the owners that he would not make anything good that we may be short. I paid for the steel and proceeded to strap it to my trailer and just as I was about to leave there my contracter called me and said we were 2 sheets of 26 gauge 14 ft ribbed panel short that makes up the sidewalls. I'd hate to see what a "non complete" building kit is. I will never go back nor would I ever refer anyone to Reeds Metals again. The owners will not stand behind what a building kit is suppose to come with and its obvious the person that figured the building has a learning disability or maybe they can't read a tape measure or simply can't count. Either way it don't matter now because the owner said he would not take care of anything we are missing from here on out. That my friends is excellent customer service and I just wanted to share my experience with everyone so no one else would get swindled by these professionals. I believe a group of preschool children would be more organized and have better customer relations than the bunch of bafoons do!