- 6948 Alcoa Rd Suite A1, Benton, AR 72015
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
- Warranties Offered
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DJ - Why don't you do a roof inspection on the lousy roofing job your company did a year ago??? My mother is 84 years old, and so far, your company has ignored her attempts for you to fix your mistakes! She has called you numerous times in the past year and you have cancelled EVERY SINGLE TIME THAT YOU WERE SUPPOSED TO SHOW UP, including twice this week! Roof is leaking since you put it on (it never leaked before) and the siding on her house is screwed up from your lousy work!! FIX YOUR LOUSY ROOF JOB and show up when you say you are going to! I would NEVER recommend your company - not even to my worse enemy! Tired of your excuses!
We dealt with Chad and at first everything went well. They came and replaced the roof on the house in one day. However we had a small shed that they replaced half of it but said they didn’t have on their order to work the other half because it had a lean too off of it. We had to call Chad a few times and finally after a few months the other was completed. During that time we were receiving phone calls to pay them. Once the work was completed they were paid. Also we were told that we would receive $100 if we referred anyone to use them. We referred 2 houses that they received the work but still have not received our money. I have emailed without response. Wouldn’t refer anyone else to them
I'll start by saying that we were a bit hesitant to use a company from outside our town for a roof replacement. However, it didn't take long for Sarah Partee and Chad Overturf to make us feel very comfortable, not only with them, but also with the company itself. Sarah and Chad explained everything very well. At no time did we feel pressured by them. They were upfront about everything before, during , and after the work was completed. Sarah even stayed most of the first day during the tear off to make sure things were done as we discussed and to address any issues or concerns that may have come up.
The crew worked very hard and cleaned up all trash after the job was completed.
However, the one complaint that I have from this whole experience is the amount of roofing nails left in my yard. I expected some nails but I have found way more than I ever expected. I purchased a large rolling magnet and have spent days picking up nails. I'd say easily 5 pounds of nails so far. Crew must not have taken a magnet through yard.
That being said, it would not stop us from recommending this company to others. If needed, we will use them again.
Ask for Sarah and Chad, they will treat you right.
- 6948 Alcoa Rd Suite A1, Benton, AR 72015
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
- Warranties Offered