First Call Heating & Cooling

Great service! They were actually the third place I called. I was just going down my google search in order. The others couldn’t get here until Monday afternoon/ my A/C had been out for a few hours and it was already 87 in the house at 8:30am. I couldn’t wait that long/ First Call was here in less than 30 minutes A/C was running within the hour. They saved my Sunday!

Ac stopped working, called and said they could work me in same day, came out earlier than said, fixed issue, and waited for me to arrive home. Told me of another issue and my ac is working great. Would recommend to everyone. Give them 5 stars.

After discovering our A/C was not working during a heatwave, Steve went above and beyond to repair it that same day (and this was right before a holiday)! He explains the issue clearly and rectifies the problem quickly. No other company can compare. We've used his services in the past and would never consider anyone else. EVER.

Hands down would recommend. Not anyone’s expectation of having your air conditioning stop right before bed on a hot summer night but got service within a half hour and was up and running again within an hour. Highly recommend. Was responsive, quick, knowledgeable and friendly. Thank you for saving me from a hot sticky night! They have a maintenance plan that’s perfect too to help prevent future issues. Highly recommend.

I had 2 different techs come out from different companies, they insured me I needed a new blower motor. Then I happened to come across Steven, he came out promptly and diagnosed my issue. My blower fan jamed itself into its housing, he took it free reset it properly, and charged me only an hour service fee. I was looking at hundreds if not a thousand dollars to fix it. I merely paid him his service fee and gave him a hefty tip. as he saved me a ton of money for others being lazy.
On time, never complained about the heat nor did he show up looking like crawled out of a ditch to come to work.

Steven was great, was able to come out after hours and service our AC with a quick diagnosis and had the part on hand. Highly recommend.

Absolutely recommend First call heating and cooling!! Steven showed up within 30 minutes of our call and worked after hours to get our ac back up and running! 10/10 we wouldn’t go to anyone else!

I will never use another ac company. Steven came after hours on an emergency call and had the parts to fix my ac problems on hand. I asked a lot of questions since I’m a first time home owner and he was very knowledgeable and very kind. He didn’t try to sell me anything or push for anything I didn’t need, this is forever a local business I will use. I highly recommend first call I can’t thank him enough for setting my mind at ease.

Came home to an 84° house. I called a few places and kept getting an automated system. I hung up. Then I called First Call. They should have been my first call for sure!! Steve came out at 8pm and fixed my issue quickly. Polite, fast, and reasonably priced!! Call them if you want an actual person!!!

They’re the best! We called because our A/C was not functioning properly during the recent humid days and Steven came out quickly on a Friday evening and fixed our A/C unit in under an hour. It was so refreshing to finally feel the cool air in our home! He was very professional, polite, efficient and up front about pricing. Would absolutely recommend First Call to everyone and we will be using them for regular maintenance services as well! Thanks Steven!

Steven Christ was very professional and really knew what he was doing. He saved my seller a lot of money and headaches. I will definitely call him again.

Steven was great! Responded quickly to an after hours service call, updated me on his ETA, and explained the situation and resolved it quickly. Would highly recommend First Call Heating and Cooling for any needs! I will be using them going forward.

I highly recommend first call heating and cooling! Steven has came to my home twice now and was able to quickly repair my hvac system leaving my family with a cool home to stay comfortable in! I could not be more grateful for his hard and honest work! Thank you Steven!

I would HIGHLY recommend First Call Heating and Cooling to anyone with an HVAC problem. Steven was awesome, he’s a very professional guy who knows his stuff as well as being fair and upfront about pricing. Within less than an hour of me placing the call (~8pm) he made it to my house, diagnosed the issue, and fixed it. I will be using him from here on out for any HVAC problem I have.

Came in with everything ready to go and got our house cool again. Others said we needed a whole new ac but Steven was able to actually fix the problem. Great service.

Our air conditioning wasn’t working and we were told by another company it needed to be replaced. I called Steven because his reviews were good. I’m so happy I called! He came over on a Sunday and it was up and running in about an hour! Thank you so much Steven for your great work and honesty! We really appreciate it!

Steven was awesome. Hes reliable and fast. Make sure to get the job done. My heat has not been working for months with another company and I found First Call and he showed up stayed for hours until he fixed it. I would definitely recommend again !!!

Great service and honest.
Definitely going to keep them in mind for any future issues and would recommend them to anyone!

He came out 3 hrs after I called as busy as it is with the cold weather. He worked quick and found the problem quick. I had 2 options and when I asked what he would do, for my situation, the less expensive one was recommended. I’m unable to work at the moment and that helped! Thank you so much and I’ll call for my cleaning!

Steven was awesome! Fixed our issue with our unit quickly and efficiently. He came out in this freezing weather, and we are definitely grateful to have our heat working smoothly again. We highly recommend him!

Steven christ came to our home on a Sunday and he got us back up n running..snd he came back out on Tues to make sure everything is goods 10 of 10 will recommend.

Very happy with the services I have had done with Steven at First call heating & cooling. Quick response/service, quality work, and honest! Thank you!

Steven was awesome to work with! Quick and efficient, had the parts on his truck already to fix my issue. He was done with everything in under 1.5hrs and had me back up and running on this super cold day in no time!! I highly recommend his services to anyone. Also they are 24/7 even on Holidays!

Was given Steven’s contact info from a member of my family when I called them complaining about an issue I had with my heat on a very cold night. She strongly advised that I give Steven a call and that he would take care of it if he could. After talking with him and describing my issue he directed me through the settings on my thermostats and we were able to get the system fixed over the phone on the first and second floor of my home. He was very knowledgeable and professional and taught me a lot about the system I have in place at home. We will definitely be using him in the future for any and all HVAC repairs and maintenance when that time comes.

I contacted Steven after having some routine maintenance and inspection done on my HVAC system by another company. After being given a list of issues for being an older unit and the quote to perform the work, I wanted to get a second opinion. Steven came out a few days after I reached out and gave me his professional opinion and was very knowledgeable and informative for a general call like mine with no issues to fix. He ended up staying for a few hours and ran his own diagnostic testing and was able to confirm a few of the problems the previous company had mentioned. He did not try to upsell me and recommended only the basics to keep the HVAC system up to date and allow me to save up for a replacement. He quoted me a new unit that seemed very reasonable that I will be contacting him when the time comes. It’s not often that you get to deal with the owner of a company but it was very assuring. I would highly recommend First Call as your first call for any HVAC needs!

My heat went and I called 1st Call and Chris came out and fixed the problem. I am very happy with the work and customer service. Thanks again

First call heating and cooling helped my parents out when they was having and issues with their air conditioning. They have a loft room upstairs and 2 thermostats. Steven was on point and very helpful and informative. Highly recommend and highly appreciated. Thanks first call heating and cooling .

Steven was awesome, needed HVAC replaced ASAP and he was able to start immediately and get everything done in a day for a great price. Highly recommend!

Steven was able to quickly diagnose what was wrong with our AC and had it up and running in less than an hour. Nice guy, great service, and a good price!

I cannot express how amazing and precise First Call was to my wife and I! After dealing with another AC Company and getting frustrated with wait times, I called First Call and everything was diagnosed and fixed within an hour from the moment I called. We had the AC out for more than a day struggling to keep the house cool. Especially with my wife being pregnant, we were in a panic. Steven showed up within 15 minutes and it was completely fixed no more than 30 minutes later. Literally like the name, this place should easily be your first call!! I don’t think it’s possible to beat this level of reliability and responsiveness.

I can’t even mention how personable Steven was also. He literally acted as if it were his family in this situation. I cannot recommend this place enough, and this will be the only place I call for HVAC help from now on. It’s as simple as that!

Called at 9:00 pm on a Friday night. No AC. Steven was here in 30 minutes. Fixed in 20. Didn’t gouge me even though it was after hours. Very impressive young man.

Steven arrived about an hour after we called, quick and prompt! Steven was great! He explained everything to us and showed what needed to be done. Would refer this company to anyone, best customer service I have seen in awhile.

Noticed my air conditioning broke late in the evening, without hesitation someone showed up within a timely manner and took care of it the same night! awesome company, will be using them every time in the future.

Came after hours and arrived in only 40 minutes. Very thorough, knowledgable and honest. Had my AC back up and running quickly! Thank you so much!

When my AC went out in the middle of the night, first call heating and cooling came out within the hour of calling and fixed it with no trouble. Steven was super nice and very helpful. I couldn't be more happier!

Super fast and reliable great communication I would suggest for everyone to make this your first call for HVAC needs!

Steve was excellent. He was on time. His customer service was great. He answered any/all questions we had. Would highly recommend him.

Steven is awesome! He came late at night after our AC upstairs broke. No AC during the summer in Charleston is miserable so we are thankful for him!!

My AC went out over the weekend. Steven not only diagnosed the problem he did a full examination of the system and found that my drain pan was about to overflow and ruin my ceiling! He saved me a real headache while also solving my original problem. Give Steven a call when you need your AC or heat worked on!

Steve is awesome. He is knowledgeable and professional. He explains everything about what the problem is and tells you about potential future problems.

Fast service, walked in my house told him what was happening and he knew immediately what was wrong. Went right to work and fixed the problem. Very courteous and professional. Will not hesitate to recommend to family and friends.

if you have any problems with your AC call steven. he answered immediately and tended to my emergency faster than i could've imagined at 2 am. he explained what was going on and what he was going to do before doing the job. my house was 107 degrees and before steven left my house dropped down in the 80s. he's fast and efficient. thank you steven, you seriously saved me and my animals.

AC went out late at night and I called Steven! He showed up within an hour, got to work immediately and had my unit up and running in no time at all. Excellent customer service! He is definitely my go to for all hvac needs now!

I highly recommend this company. Steven is very accessible, reliable, has reasonable prices and came same day to check my AC Unit!

Stephen was great. He got the part I needed ordered right away. He put a window A/C unit in my bedroom to cool it and a freestanding unit downstairs. As soon as the part came he was there to fix my system. His service to the customer is outstanding. I would highly recommend First Call Heating and Cooling.

Steve came out and did a fantastic job on fixing our ac unit. He was very personable. He answered all my questions. I highly recommend him.
Margie

Very Knowledgeable and helpful!!!! Able to solve the problem and diagnose with ease. I highly recommend for all all heating and cooling services

Reasonable pricing. Fast and prompt on the job. Don't try to sell you something you don't need. A man of his word. Would recommend them to anyone.

Steven is a stand up guy. AC wouldn't shut off and after couple test found out thermostat wire was bad. Swapped out wires and back up and running. 2 hour from start to finish. 3rd time using Steven and won't use anyone else!

Steven was very responsive and answered all of our questions with patience. He arrived very promptly as agreed and checked in a couple of days later to make sure our unit was still working properly. If you’re having any HVAC issues and want professional, efficient, affordable and stand behind his work service I would highly recommend you make contact with First Call Heating & Cooling. Sunetha Haley-Green

I had someone come to the house, the guy was honest worked quickly but efficient. I would recommend this company to anyone and everyone.

Steve and his team did a difficult install in my condo. The unit had to go into a tight closet with the condenser being placed on the roof of the building. The previous unit was outdated so the copper lines were not sufficient to carry the load for the new unit. They explained we could use the existing lines but it would decrease efficiency of the unit. I opted for the new lines which they had to pull from the small closet through the second story all the way to the roof. They spent a full day getting it right and did a fantastic job. I strongly recommend them for you home, whether it is a replacement or just standard service.

Outstanding performances and knowledge of A/C units Steven C. Made proper diagnosis of problem and repaired same efficiently, My A/C hasn't operated this well for years.

Superior ductwork. The ductwork that went from my A/C unit into my house was rusty and held water. First Call replaced it quickly at a reasonable price and cleverly designed it so will never hold water again. Top notch service.

I had my house 1 year and my electric bill was sky high! I had First Call & Heating come take a look at my unit & duck work was not even reaching the house! How embarrassing is that! It was cleaned and repaired in no time. Thank You Steven making my life a lot better! 10 Stars St George, SC Karen

You won't be disappointed with First Call Heating & Cooling!!! Steven is the best of the best! Definitely give him a call, you won't regret it at all!

I highly recommend First Call Heating and Cooling for all your HVAC needs! Steven is a true professional who cares about the work behind his name.

Steven was super quick to respond and got here the next day! Made it super easy to understand what I needed and how he could help me. Happy I chose to go with them.

My heat went out in the middle of the cold season and I called First Call heating & cooling to fix it. Not only did he fix it the same day, he was also affordable, respectful, and extremely professional. He is the most experienced HVAC technician I’ve ever dealt with. I would highly recommend this company to anyone and everyone who needs HVAC work done.

Steve responded fast even when it was after work hours. Apart of that he let the A/C working the same night.

Our AC stopped working and we ended up needing our Motor & Fan replaced. We are very satisfied with Steven and the great job he did. He was professional, polite, informative, & efficient. I plan to recommend this company to my friends & family after our experience.

First Call really saved the day when our AC went out mid heat advisory. So grateful to have found him! Will definitely be using services again in the future

We have used Steven for AC repairs for several years , he is very knowledgeable and was able to get us back up and running even when my last issue needed a new coil and also he had to put in a different size insert for the new coil , he came out on a Sunday evening and we didn’t have to do without air conditioning but only a few hours while installing.

Steven knows his stuff! Every time we’ve been in desperate need of a repair, he gets to us quickly and explains clearly what needs to be done and how to fix. We appreciate his professionalism and know how so much. We’ve referred him to many of our friends who would easily say the same about his work.

Fast response time, typically able to come next day. When the problem was worse then expected they left multiple window A/C units for us to get us though the heat till they could finish the repair.

Steven is a dedicated professional and you can tell by the quality of service he delivers. Can’t recommend him enough!!

Stephen is amazing he has done fantastic work for me on my Air Conditioner. He is very respectful and professional. Prices are Fantastic, If you are need work done don’t hesitate to call him I highly recommend him.

Steven has you up and running in no time. There were no hidden fees. He answers day, night, and/or weekend.

Great experience with Steven! We were scheduled to have him come for regular maintenance the next day but the unit failed the day before he came. I called him about 7:00 p.m. he had one other emergency repair prior to us and got here at 9:30 p.m., went through the regular maintenance and diagnosed it as well as fixed the issue with the AC unit. He was here for about 2 hours and not one single complaint! And then he charged me less than he told me the original quote was going to be. Very professional, easy-going, easy to talk to guy. I highly recommend his business!

I called at 7:30pm in the middle of July. No HVAC company would come out they were all completely booked. This gentlemen came out and fixed my AC by 9pm. Very professional and nice. Fair pricing as well.

Steven is a great troubleshooter! He's able to get even very old systems up and running quickly as he carries a lot of repair parts right in his van. I'm a local General Contractor and use him exclusively for all my clients' heating and air conditioning needs.

Great service! Knowledgeable and fairly priced! Steve was able to fit me into his schedule quickly and showed up right when expected. Would definitely use again!

I have been using Steven at First Call For years. Always responsive and wonderdul seevice! Great prices and Value. Most problems fixed same day. Call for all your AC needs!