- Bothell
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
- TPO Roof
About the Business
At EY Contractors, LLC, we pride ourselves on our versatility and technical expertise, enabling us to tackle both residential and commercial projects with confidence. Based in Bothell, Washington, we offer a comprehensive range of services, including emergency roof repair, roof inspections, gutter cleaning, roof leak repairs, and water damage restoration. Our ability to manage complex projects from start to finish sets us apart in the industry. Our well-coordinated team excels in organization and attention to detail, ensuring that every project is executed with precision and reliability.
We understand the importance of delivering durable, high-quality results that provide long-term value for our clients. Whether you need a roof replacement or a thorough inspection, we are equipped to meet your needs effectively. Serving Bothell and the surrounding regions, we are committed to completing each job thoroughly, ensuring that every aspect is addressed to your satisfaction.
What people say about “EY Contractors, LLC”?
Customer feedback for EY Contractors is overwhelmingly positive, highlighting their exceptional service, professionalism, and communication. Many reviewers praised the company's efficiency, quality of work, and ability to keep clients informed throughout the process. Their transparency in pricing and willingness to address any issues post-installation were also frequently mentioned. While there was one negative review concerning a roof installation issue, it appears that the company is actively addressing the problem, which mitigates any serious concerns about their service. Overall, EY Contractors is highly recommended for roofing and gutter-related work.
What Users Like The Most
- Their customer service is outstanding, making you feel very comfortable and at ease with your roofing needs.
- EY Contractors provided complete transparency from the time the crew showed up to when they collected payment.
- The team was courteous, friendly, and I'm very pleased with the updated look to the house.
- They are extremely price competitive and their knowledge of their product is amazing.
- EY's communication was terrific, and the job was done quickly and meticulously.
What Users Like The Least
- GAF confirmed my whole roof needs to be replaced due to many issues outlined below.
- The crew at the time failed to properly install my roof.
Recommended Reviews
**Read if considering EY**
Update 4/21/25
EY Contractors has followed through and completed the replacement of my roof. Pending GAF review.
Update 3/29/25
Following GAF inspection, GAF confirmed my whole roof needs to be replaced due to many issues outlined below. EY Contractors has followed up to confirm they will replace my roof. They recognized the crew at the time failed to properly install my roof. Will update this review once the roof replacement is complete and passed inspections.
Updates 2/21/25:
GAF sent one of their Field Service Reps out to inspect my roof since EY Contractors has been unresponsive to any of my attempts to contact them in the last 5 weeks
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The process started out promising, with an informative walkthrough covering their process, products, warranty details, and scheduling. However, the roof installation and the follow-up service is a major issue:
1. Incomplete Protection During Installation: On the day the underlayment was being installed, there were passing storms, and EY left portions of the roof uncovered. Resulted in decking having to be replaced due to the crews carelessness. luckily it did not result in more severe damage.
2. Overdriven Nails: During the installation, many nails were being overdriven, which compromises the integrity of the shingles. I notified EY of this, however, they did not address this. This issue is confirmed by the GAF inspector (see number 6 below).
3. Incorrect Flashing Installed: The bid included lead flashings for the vent pipes, but EY installed rubber flashings instead. This required multiple visits to resolve and is overall deceitful. They tried to brush this off as an error on their quote.
4. Improper Vent Hole Repair: When removing old vents, EY failed to properly replace the decking or use “Smart Plugs” for the vent holes. Instead, they laid down a piece of underlayment, thin steel, and shingles over the holes with nails driven through (not to code). When they did bring smart plugs they were incorrectly sized and a safety hazard. This also took multiple visits and a GAF claim to resolve.
Current Issues (a few months shy of two years post-install). Updated on 3/18/25 w/ issues identified by GAF inspector.
5. Leaks and Water Damage: I went into the attic to inspect the roof from below and noticed multiple spots of water damage from water intrusion. The GAF inspector believes this is from improperly installed shingles/flashing at the valleys.
6. Overdriven nails: The GAF inspector identified that every nail in every area checked was blown through the shingles or driven at an angle. My shingles are essentially floating on my roof sheathing and the open nail holes introduce thousands of holes for water to leak through.
7. Vent Installation: EY failed to reconnect vent ducts properly which has been allowing warm bathroom vent air into my attic space, causing moisture issues. They also did not properly install vents with ice and water shield to prevent water leaks.
8. Shingles and underlayment misapplied (GAF inspector identified): There are sections of my roof that are wavy due to EY incorrectly installing underlayment or shingles. EY also used standard staples to install the underlayment when GAF specifically states cap nails are to be used.
9. Ridge vent (GAF inspector identified): Installed incorrectly and is mushrooming up in areas. Shingles are also covering up portions of the ridge cutout, restricting airflow.
The other major concern is EY's unwillingness to honor the warranty they readily sell and instead ghost their customers. This is not the behavior of a "Master Elite" installer or a "Top Roofing Company" as they claim to be.
In addition, in response to their response. Whether EY remediated earlier issues, is irrelevant to the fact that the original install clearly shows poor workmanship that unsuspecting customers may not catch. The fact that GAF is stating a full roof replacement is needed is extremely telling.
Amazing service. They have done various projects so far for me from roof replacement to gutter replacement/modification to gutter cleaning. Always very on time and professional. Highly recommend them
I hired EY based on their great reviews, and they lived up to the hype! We needed all our gutters replaced. Yuri and Eduardo completed the job super fast at a very reasonable price. Everything matched what we agreed upon, and the end result looks great!
- Bothell
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
- TPO Roof