- Kent
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Warranties Offered
- Metal Roof
About the Business
At Express Chimney Sweep & Repair, located in Kent, Washington, we pride ourselves on our versatility and technical expertise in handling both residential and commercial projects. Our comprehensive range of services includes roof waterproofing, skylight installation, gutter repair, and leak repair, allowing us to manage complex projects from start to finish with precision and care. Our commitment to organization and attention to detail ensures that every job is executed with reliability and consistency.
We understand the importance of delivering durable, high-quality results that provide long-term value to our clients. Our well-coordinated team works diligently to ensure that all aspects of your project are thoroughly addressed, making us a dependable choice for your roofing and chimney needs in Kent and the surrounding regions.
What people say about “Express Chimney Sweep & Repair Tacoma WA”?
Customer feedback about Express Chimney/Capital Roofing is mixed. While many reviews praise the professionalism, knowledge, and prompt service of the staff, there are significant concerns regarding communication and responsiveness. One user reported multiple failed attempts to receive a quote, expressing frustration with the lack of follow-up and perceived dishonesty. Overall, customers appreciate the quality of work when service is rendered, but serious issues with customer service and communication have caused dissatisfaction for some.
What Users Like The Most
- They communicated well with me and did a good cleaning.
- Mike was extremely knowledgeable and gave us great tips for our fireplace.
- Very satisfied with our new roof, and highly recommend Capital Roofing installation.
- Sean was very efficient and professional.
- I was very pleased with the service and the prices were very reasonable.
What Users Like The Least
- They said they’d get us a quote but never got back to us.
- I’ve never worked with a less responsive company.
- We called FIVE more times and received nothing.
- It’s now November and after hearing that they would get us a quote five times, we still have received nothing.
- Avoid this company at all costs!
Recommended Reviews
Someone from Express Chimney/Capital Roofing came and looked at our roof and chimney in August. They said they’d get us a quote for a couple of things but never got back to us. We called FIVE more times and spoke to someone who said, every time, we’re so sorry, we’ll get you that quote from Diego by the end of the day today. It’s now November and after hearing that they would get us a quote five times, we still have received nothing from them. I’ve never worked with a less responsive company and would that seemingly lies over and over again. Avoid this company at all costs!
They were sharp!
They easily solved the problem
Very professional and did an AMAZING JOB!
Sean you are the best-thank you!
I have never dealt with fire places before, so when Andrew came I had no idea what to expect: he was extremely professional and explained everything about it from safety, to the most efficient way to run a fire through it. Thank you very much for the awesome service!
- Kent
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Warranties Offered
- Metal Roof