Express Chimney Sweep & Repair Tacoma WA

Good 4.7 (13 reviews)

Kent
Industrial Roofing
Residential Roofing
Licensed & Insured
Warranties Offered
Metal Roof

Website —

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Express Chimney Sweep & Repair, located in Kent, Washington, we pride ourselves on our versatility and technical expertise in handling both residential and commercial projects. Our comprehensive range of services includes roof waterproofing, skylight installation, gutter repair, and leak repair, allowing us to manage complex projects from start to finish with precision and care. Our commitment to organization and attention to detail ensures that every job is executed with reliability and consistency. We understand the importance of delivering durable, high-quality results that provide long-term value to our clients. Our well-coordinated team works diligently to ensure that all aspects of your project are thoroughly addressed, making us a dependable choice for your roofing and chimney needs in Kent and the surrounding regions.

What people say about “Express Chimney Sweep & Repair Tacoma WA”?

Customer feedback about Express Chimney/Capital Roofing is mixed. While many reviews praise the professionalism, knowledge, and prompt service of the staff, there are significant concerns regarding communication and responsiveness. One user reported multiple failed attempts to receive a quote, expressing frustration with the lack of follow-up and perceived dishonesty. Overall, customers appreciate the quality of work when service is rendered, but serious issues with customer service and communication have caused dissatisfaction for some.

What Users Like The Most

They communicated well with me and did a good cleaning.
Mike was extremely knowledgeable and gave us great tips for our fireplace.
Very satisfied with our new roof, and highly recommend Capital Roofing installation.
Sean was very efficient and professional.
I was very pleased with the service and the prices were very reasonable.

What Users Like The Least

They said they’d get us a quote but never got back to us.
I’ve never worked with a less responsive company.
We called FIVE more times and received nothing.
It’s now November and after hearing that they would get us a quote five times, we still have received nothing.
Avoid this company at all costs!

Services: Roof Replacement Roof Repair Roof Deck Repair Roof Coating Flat roofing Attic inspection Green Roofing Services

Recommended Reviews

Overall Company Rating

Excellent 4.7

Out of 13 reviews

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Scott McSwain

Google review

Oct 28, 2023

Someone from Express Chimney/Capital Roofing came and looked at our roof and chimney in August. They said they’d get us a quote for a couple of things but never got back to us. We called FIVE more times and spoke to someone who said, every time, we’re so sorry, we’ll get you that quote from Diego by the end of the day today. It’s now November and after hearing that they would get us a quote five times, we still have received nothing from them. I’ve never worked with a less responsive company and would that seemingly lies over and over again. Avoid this company at all costs!

Jayden Bernard

Google review

Dec 13, 2022

They were sharp!
They easily solved the problem
Very professional and did an AMAZING JOB!
Sean you are the best-thank you!

YourEverydayWojak

Google review

Dec 13, 2022

I have never dealt with fire places before, so when Andrew came I had no idea what to expect: he was extremely professional and explained everything about it from safety, to the most efficient way to run a fire through it. Thank you very much for the awesome service!

Flare

Google review

Dec 13, 2022

These guys where amazing they communicated well wit me and did good cleaning and doing there job, highly recommend this service

Joel V

Google review

Dec 13, 2022

Charles did an amazing job on cleaning my chimney. He also helped educate me on what I didn’t know and was very kind about it. Highly would recommend him to anyone in need of these services. He is definitely the best

Isaac Pina

Google review

Dec 13, 2022

Mike was extremely knowledgeable . gives us great tips for our fire place can’t wait to show it off to my relatives for christmas

Robbie Gato

Google review

Dec 13, 2022

David looked at the chimney and immediately saw the issue it was very friendly and professional and I enjoy speaking with him

Chanse james

Google review

Dec 13, 2022

I love these guys they always go up and beyond what they need to do they treat us like family and take the time to explain the issues to me highly recommend

Miguel Ruilova

Google review

Nov 25, 2022

We were so impressed with how quickly the chimney inspection could be done and how easy it was to get the results. We didn’t have to wait weeks for the results

Calamity

Google review

Nov 23, 2022

I was very pleased with the service and the prices were very reasonable for the work I had requested! Would definitely recommend.

Chaya

Google review

Nov 21, 2022

Mike was professional, friendly, came earlier than the scheduled time and very knowledgeable. I will be using their chimney services in the future. Thank you!

Malik Bostan

Google review

Jul 26, 2021

Very satisfied with our new roof, and highly recommend capital Roofing installation . Good customer service, quality shingles, and solid workmanship for a fair price.

Nancy Read

Google review

Oct 7, 2020

Sean Cohen came to clean our fireplace and he also took the time to fix our damper. He wore a mask. He was very efficient and professional . We appreciated his services. Nancy Read.

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