- 2275 Dry Ranch Rd, Sheridan, WY 82801
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- TPO Roof
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My mother used her life savings to buy her first home at 75 when she moved home to Wyoming. When the patio doors flooded they told her they couldn't understand why, while looking at a 5' x 6' mound of dirt that they piled in her back yard. When the windows leak they told her they're supposed to do that. The closet for the washer and dryer was too small for a washer and dryer and it had to be "re-adjusted" after they moved in. The garage door has too big holes and they covered them with tape and and painted over it rather than changing the door. The floors are warped! My mom is so kind she keeps trusting them when they say they'll get around to fixing it. It’s been a year!!! Everyone in town just keeps telling her, yep that's Excalibur for you. Do not build with them!
Bought a home on a slab foundation in December 2023 built by Excalibur. The doors framing have gaps allowing cold air in and dont seal tight, driveway concrete work is crumbling but most importantly, this is the 2nd winter in a row that the cold water lines to bathroom and kitchen faucets as well as refrigerator lines are frozen up so have no cold water in bathroom and kitchen. Granted, its sub zero weather however, lines should have been insulated better so not to freeze up in the winter. Its not a liveable home to not be able to shower and cook and have drinking water when only have hot water available.
Highly Disappointed.
I purchased a brand new home built by excalibur. I voiced a legitimate issue with my home within the 1 year parameter of my home’s warranty, and they denied accountability completely.
The flashing on my home was partially dug into the fill dirt surrounding my foundation. When I dug this dirt out to install a French drain, the metal flashing was found rotted at the level of the dirt.
They did come out and cut the flashing above the level of the rot, but it is not uniform with the circumference of my home. Thusly, it looks unsightly and unprofessional.
I am complacent with giving one star, because I have not yet had any other issues, but it’s saddening to have been through this; they simply do not care about their customers.
- 2275 Dry Ranch Rd, Sheridan, WY 82801
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- TPO Roof