- 2275 Dry Ranch Rd, Sheridan, WY 82801
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- TPO Roof
About the Business
What people say about “Excalibur Construction Inc”?
Customer feedback is mixed regarding Excalibur Construction. While several reviews praise the professionalism, quality of work, and responsiveness of the company, there are significant concerns about poor communication and unresolved issues with new homes. Numerous clients reported severe construction defects and inadequate customer service, particularly in addressing warranty claims and follow-ups. The disparity in experiences raises caution for potential customers, as some have faced frustrating situations despite the positive reviews from others.
What Users Like The Most
- Tom and his crews were a pleasure to work with. Everything done right the 1st time.
- We were very happy with Excalibur Construction! Their attention to detail was commendable.
- Their professionalism and timeliness is top notch and their crews are great to work with.
What Users Like The Least
- They denied accountability completely for legitimate issues with my home.
- Both times they came for an estimate, we never heard from them again.
- The cold water lines have frozen up, making the home unlivable during winter.
Recommended Reviews
My mother used her life savings to buy her first home at 75 when she moved home to Wyoming. When the patio doors flooded they told her they couldn't understand why, while looking at a 5' x 6' mound of dirt that they piled in her back yard. When the windows leak they told her they're supposed to do that. The closet for the washer and dryer was too small for a washer and dryer and it had to be "re-adjusted" after they moved in. The garage door has too big holes and they covered them with tape and and painted over it rather than changing the door. The floors are warped! My mom is so kind she keeps trusting them when they say they'll get around to fixing it. It’s been a year!!! Everyone in town just keeps telling her, yep that's Excalibur for you. Do not build with them!
Bought a home on a slab foundation in December 2023 built by Excalibur. The doors framing have gaps allowing cold air in and dont seal tight, driveway concrete work is crumbling but most importantly, this is the 2nd winter in a row that the cold water lines to bathroom and kitchen faucets as well as refrigerator lines are frozen up so have no cold water in bathroom and kitchen. Granted, its sub zero weather however, lines should have been insulated better so not to freeze up in the winter. Its not a liveable home to not be able to shower and cook and have drinking water when only have hot water available.
Highly Disappointed.
I purchased a brand new home built by excalibur. I voiced a legitimate issue with my home within the 1 year parameter of my home’s warranty, and they denied accountability completely.
The flashing on my home was partially dug into the fill dirt surrounding my foundation. When I dug this dirt out to install a French drain, the metal flashing was found rotted at the level of the dirt.
They did come out and cut the flashing above the level of the rot, but it is not uniform with the circumference of my home. Thusly, it looks unsightly and unprofessional.
I am complacent with giving one star, because I have not yet had any other issues, but it’s saddening to have been through this; they simply do not care about their customers.
- 2275 Dry Ranch Rd, Sheridan, WY 82801
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- TPO Roof