- 2021 Kimbark St, Longmont, CO 80501
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Locally Owned & Operated
- Slate Roof
About the Business
What people say about “Evergreen Roofing Co.”?
Customer feedback about Evergreen Roofing is mixed, with some praising their professionalism and quality of work, while others express frustration over customer service and quality control issues. Positive reviews highlight the timely and efficient service received, as well as fair pricing and satisfactory results. Conversely, some customers report communication problems and issues with the longevity of their roofing work. Overall, there seems to be a concern regarding follow-up and responsiveness to client inquiries.
What Users Like The Most
- He was extremely professional, provided me with a fair quote, he was able to get the job done quickly, and in the end I couldn't be happier.
- They got it all tied down and sealed; I would highly recommend him anytime.
- These guys know what they're doing.
What Users Like The Least
- Terrible customer relations. I will spread the word about them.
- I called three times over the course of over a week, and was assured of a return call 'later that day' or 'tomorrow at the latest' - and never heard back.
- Five shingles have fallen off; it was evident that they were nailed above the integrated nailing strip.
Recommended Reviews
I would probably avoid evergreen roofing. They replaced my roof in Evergreen. There were a few problems that occurred during and just after the installation that were rectified... And that was fine. However, approximately one year after, when exposed to higher winds, shingles started falling off the roof. To date, 5 shingles have fallen off. After inspecting these shingles, it was evident that they were nailed above the integrated nailing strip (i.e., sloppy work). I assumed that Evergreen roofing would come out and take a look to see if it was their fault and determine if I will continue to find more shingles in my yard. That was not the case. After several calls and emails, I received no response at all. Their answering service assured me someone would call within a day. It seems they use their answering service to screen calls so there is physically no way to speak to a company rep. Bottom line for me...I would not use any business that does not answer or return the calls of their customers.
If someone from Evergreen roofing thinks this is just a big misunderstanding or I have my facts wrong, give me a call.
I called three times over the course of over a week, and was assurred of a return call "later that day" or "tomorrow at the latest" - and never heard back. If a company is too busy to take a job, or to even offer a bid, it should call the client and explain that, not just do nothing. Terrible customer relations. I will spread the word about them.
The renovation of our home meant opening up windows and closing up doors. As a result the outside of my home was in need of new siding. I thought I could do the job myself but I soon realized that I needed help. I reached out to Evergreen Roofing Co and worked with Derek. He was extremely professional, provided me with a fair quote, he was able to get the job done quickly, and in the end I couldn't be happier. These guys know what they're doing. Thanks Derek, Ty, and Evergreen Roofing Co.
- 2021 Kimbark St, Longmont, CO 80501
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Locally Owned & Operated
- Slate Roof