Empire Roofing - Albuquerque, NM

Good 4.0 (4 reviews)

808 Nikanda Rd NE, Albuquerque, NM 87107
Industrial Roofing
Residential Roofing
24/7 Emergency Repairs
Financing Available
Free Estimates

Website www.empireroofing.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Empire Roofing, located in Albuquerque, New Mexico, we pride ourselves on our extensive expertise in roofing and related services. Our offerings include roof replacement, roof coating, water damage repair, flat roofing, attic insulation, and soffit installation. Whether you are a homeowner or managing a commercial property, we have the technical skills and organizational capabilities to handle projects of any complexity from start to finish. Our commitment to attention to detail and consistency ensures that every job meets the highest standards. We understand the importance of delivering durable, high-quality results that provide long-term value. Our well-coordinated team is dedicated to executing projects thoroughly, ensuring that every aspect is managed effectively. Serving Albuquerque and the surrounding areas, we are recognized for our reliability and customer-focused approach, making us a preferred choice for roofing solutions.

What people say about “Empire Roofing”?

Customer feedback is mixed regarding the services of Empire Roofing. While many reviews highlight the company's outstanding quality and customer service, there are serious concerns about the professionalism and execution of work in some cases. Positive reviews note punctuality, fair pricing, and exceptional communication, with customers praising the thoroughness of the work completed. However, a negative review points to poor workmanship and disrespectful interactions, leading to significant issues like leaking roofs shortly after service. Overall, communication and service quality appear to be areas where the company excels, but recent changes in management have raised red flags for some customers.

What Users Like The Most

They completed the work outstandingly.
Empire does great work and showed up on time.
Their quality, integrity and ease of being able to work with stands above many.

What Users Like The Least

They did a half ass job cleaning the roof.
The men we interacted with were rude and disrespectful.
Our roof is leaking after only a couple of years.

Services: Roof Replacement Roof Coating Roof Water Damage Repair Flat roofing Attic Insulation Soffit Installation

Recommended Reviews

Overall Company Rating

Good 4.0

Out of 4 reviews

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Anthony Benavidez

Google review

Oct 30, 2020

I had a seal job done that the stucco company failed to do on my TPO roof. They also did a patch job that my roof needed. Empire came gave a fair quote, and the completed the work was outstanding. Since the few rain storms that come and past, there has not been one leak.

Madea !

Google review

May 28, 2020

Very unpleasant experience with this company. This company was bought by new people a while ago so its not the Empire roofing it was a decade ago. We have had experience with them in the last 3 years. They did a half ass job cleaning the roof before putting down Gaco coating. They also didn't let the roof dry properly before applying the coating. The men we interacted with were rude and disrespectful to me and my husband. They are not trustworthy people. Our roof is leaking after only a couple of years.

Adolph Chavez

Google review

May 14, 2020

Empire does great work. Showed up on time and did the work under budget and they even cut my weeds while waiting for some material. I would recommend them over any big roofing company because they have great customer service

Glenn Ford

Google review

Nov 12, 2018

This company stands above many as their quality, integrity and ease of being able to work with stands above many NM roofing companies and I have personally overseen dozens in both new and reconstruction.

They tackled a very complex project at my home involving contractors doing a remodel, a new photovoltaic collection system and their roofing install. 5 contractors all told, not to include one that defaulted in the middle of it all. Can't say enough about Empire Roofing, they are great!

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