Emergency Restoration Xperts (ERX) - Saint Augustine, FL

Logan Long arrived so quickly after our upstairs neighbor’s home had a water leak that flooded a section of our home. He gave us worst case scenario cautions of weeks to repair if the water had seeped into the floor but was able to dry us out and get us back to normal in 4 days. Amazing service and a wonderful gentleman who treated us and our home with care and respect. Highly recommend!

ERX employs the right kind of people, extremely helpful and just straight up kind. i’ve been in contact with them while waiting for insurance to come through on a claim and one of the employees, Logan, took the time to assist me with a tarp that came loose on the roof before a hurricane rolled through town even outside of that job I contacted them for. Super thankful!!! I’d recommend them based on communication and just plain ole kindness.

On a quiet Saturday morning I felt something at my feet. It was water from the next room! A supply line to a water filter popped and there was water everywhere. After I got it shut off I called ERX and Logan and Zack quickly appeared. They moved furniture, brought in all sort of equipment to vacuum up the water, dehumidify and circulate the air and quickly mitigated the damage. They were here for most of Saturday afternoon and worked until they were satisfied they had done everything they could. So professional. Logan then came every day for about a week to follow up on the progress of the dry out. Always giving me notice of his planned arrival. I thought things could have been removed earlier as everything seemed quite dry to me, but he insisted that things remain in place a little longer just to be sure. I couldn't be happier with the work and attention to detail I received from Logan and Zack. Thanks ERX!

Very happy with the staff logan & zach, they were professional of their job and very respectful. I would differently use the company again.

We used ERX for tornado damage we had on the house and they were outstanding throughout the whole process. They were always available to answer any questions I had and everyone was super nice. I highly recommend them!

Lighthouse Roofing LLC frequently collaborates with Emergency Restoration Xperts, and they consistently provide outstanding service. Their expertise in handling interior water damage is invaluable to our clients. Highly recommended!

Logan (in the field) and Kelsey (office) were absolutely wonderful to work with! They were attentive To my needs, Very experienced, knowledgeable, professional, and couldn’t have been more helpful. They do a wonderful job. They were very reassuring, which is so nice dealing with the stress of mold!

ERX provided a pleasant experience on two projects they’ve completed for us the past couple of months. I would definitely use them again and highly recommend them. They are very courteous, prompt and professional. We are working on our third project with them.

ERX Restoration exceeded my expectations! Their team was professional, prompt, and courteous throughout the entire restoration process. From water damage to mold remediation, they handled everything efficiently and effectively. I highly recommend ERX Restoration for any restoration needs

ERX was super easy to work with, I help manage a few properties locally and one of my clients needed some mitigation work done along with some other things recommended by ERX. The company came out and gave a free and fair quote. My client decided to move forward and they did an amazing job!

This is a great team to work with, they made everything so easy! The office manager kelsea was very attentive and knowledgeable. I would highly recommend working with this team at ERX.

The team was incredibly easy to correspond with. Answered all calls and emails quickly and answered my million and one questions. Have enjoyed working with ERX. Can't recommend them enough!

Highly recommend!!! I love how friendly & efficient this company is! Also a huge thank you to the manager who was very nice and helpful through the whole process. I can't thank you all enough for all the help and hard work!

Great place, very helpful in answering my questions and concerns. She was eager for me to call back with further questions

I had the pleasure of working with the office manager, Kelsey! Kelsey and her team were exceptional throughout the entire process. I am blown away by the professionalism and attentiveness from the team at ERX. So blessed to have picked this team to help solve our problems!

The office manager and staff were super helpful in answering all my questions! They took interest and were extremely responsive. The team there seems very well put together. I’d highly recommend their services.