Logo of Emergency Restoration Xperts (ERX)

Emergency Restoration Xperts (ERX) - Saint Augustine, FL

  • 6370 U.S. Rte 1 # 5, St. Augustine, FL 32095
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Emergency Restoration Xperts (ERX), we pride ourselves on our versatility and technical expertise, adeptly handling both residential and commercial projects. Located in Saint Augustine, Florida, we specialize in a comprehensive range of services including roof replacement, roof coating, gutter installation, roof leak repair, roof water damage repair, and TPO roof replacement. Our ability to manage complex projects from start to finish sets us apart in the industry. We are committed to delivering durable, high-quality results, emphasizing organization and attention to detail throughout every phase of our work. Our well-coordinated team ensures that each project is executed with precision and reliability, providing long-term value to our clients. Whether you are facing a minor repair or a significant restoration, we are equipped to meet your needs with professionalism and expertise.

What people say about “Emergency Restoration Xperts (ERX)”?

Customer feedback for ERX is overwhelmingly positive, highlighting their professionalism, promptness, and effective communication throughout the restoration process. Many customers appreciate the respectful and attentive nature of the staff, as well as their ability to quickly address urgent issues, such as water damage. The team is noted for its kindness and willingness to assist, even beyond the scope of the initial job. Overall, clients express a high level of satisfaction and a willingness to recommend ERX for restoration needs.

What Users Like The Most

  • ERX makes things so easy, and helps clear the way when a problem arises.
  • They were always available to answer any questions I had and everyone was super nice.
  • The team was incredibly easy to correspond with. Answered all calls and emails quickly.
  • I am blown away by the professionalism and attentiveness from the team at ERX.
  • Logan and Kelsey were absolutely wonderful to work with! They were attentive to my needs and very experienced.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Excellent 5.0
Out of 19 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Dale S
Jul 10, 2025

We used ERX for the mitigation then restoration following discovery of a slow in the wall water leak. The crews and project managers were respectful of property, arrived when expected, and kept the work site clean. Overall a very good experience. While I hope to never need their services again for mitigation and restoration, I would definitely call them again if the need arises.

Hector Vazquez
Nov 14, 2024

Kam is very profesional and very attentive to his work, and very informative. 5+ rating great people person. Very educated.

Dan
Nov 5, 2024

ERX, makes things so easy, and helps clear the way when a problem arises they have the contacts and knowledge to make things much easier.

R W
Sep 30, 2024

Logan Long arrived so quickly after our upstairs neighbor’s home had a water leak that flooded a section of our home. He gave us worst case scenario cautions of weeks to repair if the water had seeped into the floor but was able to dry us out and get us back to normal in 4 days. Amazing service and a wonderful gentleman who treated us and our home with care and respect. Highly recommend!

Danielle Davis
Sep 27, 2024

ERX employs the right kind of people, extremely helpful and just straight up kind. i’ve been in contact with them while waiting for insurance to come through on a claim and one of the employees, Logan, took the time to assist me with a tarp that came loose on the roof before a hurricane rolled through town even outside of that job I contacted them for. Super thankful!!! I’d recommend them based on communication and just plain ole kindness.

Dan Frissora
Sep 24, 2024

On a quiet Saturday morning I felt something at my feet. It was water from the next room! A supply line to a water filter popped and there was water everywhere. After I got it shut off I called ERX and Logan and Zack quickly appeared. They moved furniture, brought in all sort of equipment to vacuum up the water, dehumidify and circulate the air and quickly mitigated the damage. They were here for most of Saturday afternoon and worked until they were satisfied they had done everything they could. So professional. Logan then came every day for about a week to follow up on the progress of the dry out. Always giving me notice of his planned arrival. I thought things could have been removed earlier as everything seemed quite dry to me, but he insisted that things remain in place a little longer just to be sure. I couldn't be happier with the work and attention to detail I received from Logan and Zack. Thanks ERX!

John Burrafato
Sep 17, 2024

Very happy with the staff logan & zach, they were professional of their job and very respectful. I would differently use the company again.

Steven Singleton
Aug 22, 2024

We used ERX for tornado damage we had on the house and they were outstanding throughout the whole process. They were always available to answer any questions I had and everyone was super nice. I highly recommend them!

Lucas Bond
Jul 23, 2024

Lighthouse Roofing LLC frequently collaborates with Emergency Restoration Xperts, and they consistently provide outstanding service. Their expertise in handling interior water damage is invaluable to our clients. Highly recommended!

Marsha Green
Jul 9, 2024

Logan (in the field) and Kelsey (office) were absolutely wonderful to work with! They were attentive To my needs, Very experienced, knowledgeable, professional, and couldn’t have been more helpful. They do a wonderful job. They were very reassuring, which is so nice dealing with the stress of mold!

Brenda Woodard
Jul 9, 2024

ERX provided a pleasant experience on two projects they’ve completed for us the past couple of months. I would definitely use them again and highly recommend them. They are very courteous, prompt and professional. We are working on our third project with them.

Lucas Bond
Feb 13, 2024

ERX Restoration exceeded my expectations! Their team was professional, prompt, and courteous throughout the entire restoration process. From water damage to mold remediation, they handled everything efficiently and effectively. I highly recommend ERX Restoration for any restoration needs

Jonathan Trumpower
Feb 13, 2024

ERX was super easy to work with, I help manage a few properties locally and one of my clients needed some mitigation work done along with some other things recommended by ERX. The company came out and gave a free and fair quote. My client decided to move forward and they did an amazing job!

brooke Leatherman
Jan 16, 2024

This is a great team to work with, they made everything so easy! The office manager kelsea was very attentive and knowledgeable. I would highly recommend working with this team at ERX.

Reese Austin
Jan 15, 2024

The team was incredibly easy to correspond with. Answered all calls and emails quickly and answered my million and one questions. Have enjoyed working with ERX. Can't recommend them enough!

Kennnyd 96
Jan 15, 2024

Highly recommend!!! I love how friendly & efficient this company is! Also a huge thank you to the manager who was very nice and helpful through the whole process. I can't thank you all enough for all the help and hard work!

Brandon Matheson
Jan 15, 2024

Great place, very helpful in answering my questions and concerns. She was eager for me to call back with further questions

Hannah Huffman
Jan 14, 2024

I had the pleasure of working with the office manager, Kelsey! Kelsey and her team were exceptional throughout the entire process. I am blown away by the professionalism and attentiveness from the team at ERX. So blessed to have picked this team to help solve our problems!

Mary Allison Yourchisin
Jan 13, 2024

The office manager and staff were super helpful in answering all my questions! They took interest and were extremely responsive. The team there seems very well put together. I’d highly recommend their services.

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  • 6370 U.S. Rte 1 # 5, St. Augustine, FL 32095
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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