- Farmingdale
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Warranties Offered
- Slate Roof
About the Business
What people say about “Elite Exteriors Roofing & Siding Contractor”?
Customer feedback for Elite Exteriors is decidedly mixed. While many reviews highlight the quality of the work, attention to detail, and professionalism of the staff, several customers have raised serious concerns about communication and follow-through. Issues with unresponsive customer service, missed appointments for estimates, and delays in project completion have left some clients feeling frustrated. Although numerous customers praise the timely execution and high standards of the completed projects, the lack of communication in certain cases has marred the overall experience for others.
What Users Like The Most
- Jesse and Melissa are exceptional!! We cannot say enough great things about them as people or business owners.
- Elite Exteriors does very high quality work, very professionally.
- The actual work was timely, done with perfection and attentiveness, to home owner's property.
- I am very pleased with the layover shingle job completed by Elite.
- They answered our questions thoroughly and addressed our concerns.
What Users Like The Least
- Buyer Beware! ... I finally canceled the contract in May 2024.
- They took my deposit and keep telling me they would perform the work.
- Scheduled a time for an estimate and they assured me I'd have a quote by end of week. They no call/no showed.
- Reached out to this Company on several times with very little to no response.
- Went from a happy to an unhappy customer with these folks.
Recommended Reviews
Initially very happy. A siding job turned into a much bigger job due to having to tear down and rebuild a 3 seasons room. Built a beautiful deck as well. However, as weather started to hit, the new room started getting water inside. They came back a few times to make some tweaks but issue persisted. They decided the best thing was to install storm doors on the new front door and rear French doors they installed. I was happy to pay for the doors but they kept insisting they would do the job for free to ensure satisfaction. Just needed to order the doors. Repeatedly tried to email and get in contact to coordinate install. Never heard back. Room continues to leak so we cannot have it finished. Need to look elsewhere for someone to come fix everything now. Very frustrating. I didn’t ask for free doors. But they insisted and then never replied. This was well over a year ago now after several weeks of back and forth until the silence started.
I had Elite Exteriors Roofing and Siding Company replace my roof, in 2022, and they did an excellent job! With their certifications through CertainTeed the warrantee for the shingles installed is back by CertainTeed for nearly 40 years.
They also sided my neighbors house and my neighbor was very pleased with the work. I watched them do the job and they worked weekdays and weekends to get the work done.
They came when promised and Jesse and his team were excellent to work with.
Buyer Beware! I hired them to side my house when their quote was considerably lower than the other two I had gotten in June of 2023. There were a couple negative reviews, but most were positive. I asked them about the negative reviews and they explained that during Covid it was difficult to get supplies in a timely manner. I thought that was understandable. They told me they would be able to do the work in the fall of 23. They were very responsive and friendly. That is until they got the deposit.
I paid a deposit of over $11,000 in June 2023 and I finally canceled the contract in May 2024 after getting extremely frustrated with a lack of proactive communication about the timeline . They told me they would be returning the deposit. It is now October and they told me almost a month ago that the check was in the mail and now are not responding again. I saw Nick’s review where they said they don’t respond to text messages and to call instead. They will come up with every excuse in the book. I honestly don’t believe that this is a real company. I consider this theft and am still trying to get my money back.
- Farmingdale
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Warranties Offered
- Slate Roof