- 118 Avalon St, Lafayette, LA 70508
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
About the Business
What people say about “Eagle Roofing & Construction”?
{
"summary": "Customer feedback for Eagle Roofing & Construction is mixed, with a significant divide between positive and negative experiences. While many customers praise the company's professionalism, responsiveness, and quality of work, several reviews highlight severe issues related to disorganization, miscommunication, and unethical treatment of both customers and employees. Positive reviews consistently mention timely service and attention to detail, while negative feedback points to unpreparedness and a lack of care for customer satisfaction. Communication and overall customer service seem to be major points of contention.",
"liked": [
"I found the prices reasonable and competitive for the scope of work done.",
"Manny came out within hours of me calling about a leaking roof.",
"Professionalism, responsiveness and quality of work is one of the many reasons I highly recommend Eagle Roofing.",
"I am very pleased with the attention given to detail to the remodeling of my residence.",
"Excellent work! Fast, efficient and clean job-site, too."
],
"disliked": [
"From the onset of doing business with Dustin, I found him to be disorganized, and bullyish.",
"I have hidden my real email because I'm worried. I’m beyond frustrated with Eagle Construction/Insulation.",
"He basically said I’m here to help you out but I’m expecting you to give me the job when the insurance pays you.",
"It’s become painfully clear they don’t care one bit about the people who actually keep things running
Recommended Reviews
From the onset of doing business with Dustin, I found him to be disorganized, and bullyish. He and his crew came unprepared and the two-day job turned into a 6-day job. One of the days his crew did not show because they all had to go to immigration for hearings. His equipment was rented and no one knew how to assemble it at first. Dustin had to leave on a regular basis to buy more supplies instead of coming prepared. They spent more time in my garage and driveway than in my attic. Dustin brought pizza and other snack for his crew. They used my leaf blower instead of having their own. They left garbage and dead rats on my driveway. I had introduced Dustin to my neighbors in hopes they could get service before it was as bad as my home. ( neighbors on one side of me had rat problems and they drifted to my home) He bullied them into signing up and then they cancelled once he was gone. NOT COOL. I eventually contacted the owner and he stopped by to chat and offered me a nice rebate due to the troubles. Sadly the trouble never ended. Dustin became cold and rude and took forever to finally finish the job. I was assured they would return to check the space in a week and then in two weeks to make sure the pests were forever gone. This never happened. I would not recommend this company for pest control. I paid a small fortune to have all my insulation and duct work replaced. This is not what I signed up for. I feel taken advantage of and lied to. I also felt the unprofessionalism of this young man was horrible and downright sketchy. Also, I asked not to be bothered again, and to never send me a survey about their work. Alas, I continue to receive emails asking for this review, because at Eagle they don't listen, only prey on women in my opinion.
"AN HONEST REVIEW". I dont write reviews typically but I decided to regarding this company. This company is great. I had some major issues with roofing, siding, building a back screened deck adding a carport....... This list keeps going on and on. I found the prices resonable and compeditive for the scope of work done. NOTE: The roof had to be reframed over years of additions in the past and was extremely complicated. These guys reminded me of the past; they were very respectful courteous and professional. They were so good I could not help from giving the crew tips. They are worth the money, you can always find someone cheaper but even the good companies pale to this one. DJFernandez
Eagle Roofing was very committed to getting us a new roof for our house as we were. Very friendly staff and good work.
Company Locations
Head Office
Branch Offices
- 118 Avalon St, Lafayette, LA 70508
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured