- 9301 Hull Street Rd N, North Chesterfield, VA 23236
- 24/7 Emergency Repairs
- Asphalt Shingle Roof
- Flat Roof
- Gable Roof
- Hip Roof
About the Business
What people say about “Eagle Roofing and Wall Systems, Inc”?
Customer feedback reveals significant concerns regarding communication and reliability from Eagle Roofing. Several reviews highlight instances of missed appointments and a lack of follow-up, leading to frustration among customers, especially those with urgent roof issues. However, there are also numerous positive experiences, with many clients praising the quality of work, professionalism, and helpfulness of the staff. While some customers enjoyed efficient service and competitive pricing, the serious complaints regarding unresponsiveness overshadow these positives, creating a cautious overall perception of the company.
What Users Like The Most
- They were punctual, polite, and have excellent communication with their customers.
- Eagle Roofing gave us the cheapest quote by nearly 50% less and started work the very same week.
- Dennis and his team did an outstanding job replacing our roof and were onsite on time each day during the installation.
- They cleaned up their work very well, it was hard to tell they had even been there.
- The company is very professional and their crew stayed very late to take care of everything.
What Users Like The Least
- They have never called me or scheduled an appointment nor came to fix anything.
- The scheduled time came and went with no show and no communication.
- They accepted a job and lied about the quick turnaround without knowing if/when it would actually be completed.
- My roof leak has turned into a ceiling collapse in my daughter's room and damaged flooring.
Recommended Reviews
They were dispatched by my warranty company on 1/19/2024 for a roof leak. It is now 2/12/2024 and they have never called me or scheduled an appt nor came to fix anything. We have attempted to contact them multiple times w no success. Now my roof leak has turned into a ceiling collapse in my daughter's room and damaged flooring. Thank you very much.. for nothing.
I have a semi-urgent matter I need done for my roof. I chose these guys because they were able to schedule me earlier than anyone else and the price was comparable to other companies. The original scheduled time ended up being pushed back two days, annoying, but minor. Then, the scheduled time came and went with no show and no communication. Two hours later I reached out to them - I was told that now they did not know when they'd get to my roof. They accepted a job and lied about the quick turnaround without knowing if/when it would actually be completed. In the mean time my problem is getting worse and now I'm set back even longer because I'm not on the schedule anywhere else. Very questionable business practice. This delay may end up costing me thousands instead of the hundreds this job would've cost.
Everyone I dealt with from the office staff to the gentleman that came to my house were wonderful. They were punctual, polite, they have excellent communication with their customers and it was a pleasant experience overall.
- 9301 Hull Street Rd N, North Chesterfield, VA 23236
- 24/7 Emergency Repairs
- Asphalt Shingle Roof
- Flat Roof
- Gable Roof
- Hip Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Eagle Roofing & Wall Systems offers free project estimates.
2. Are warranties offered by the company?
Yes, Eagle Roofing & Wall Systems offers warranties.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
Eagle Roofing & Wall Systems has a 5.0 out of 5 rating based on 1 review.
1. What services does the company offer?
Eagle Roofing & Wall Systems provides roofing services, including commercial and residential roofing, flat and pitched roofing, gutter installation, and chimney repairs.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
Yes, Eagle Roofing & Wall Systems offers emergency services.
4. Does the company offer eco-friendly accreditations?
No information found.