- Springville
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
About the Business
What people say about “Dunaway Roofing and Construction”?
Customer feedback presents a mixed sentiment towards the company's services. While some customers praise the thorough inspections and prompt repairs, others express frustration with scheduling issues and communication gaps. There are positive remarks about the responsiveness of staff, particularly in handling inquiries. However, concerns about delays and lack of coordination during appointments have been raised, indicating that improvements in communication and delivery service could enhance the overall experience.
What Users Like The Most
- They came quickly and did a thorough inspection.
- We're very pleased with the outcome of the repair.
- The receptionist was great and very helpful.
What Users Like The Least
- I did not get to meet the man due to work, and he informed me he would be several hours late.
- There were communication gaps that led to frustration with scheduling.
- I completely forgot about my request for a quote because of my busy life.
Recommended Reviews
After contacting 4 different roofers who were all eager to sell me new roof, but not interest in repair, the Dunaway folks came quickly, they did much more thorough inspection finding it was a rotted prefab chimney that had caused leaking a destructive of the surrounding roof. They were quick to come do the repair and we are very pleased with the outcome
My life is very busy I have currently just been dealing with my leaking roof thinking I'll get back around to it had completely forgotten that I had put in a request for a quote with this company the receptionist was great though she saw the request and called me. We set up for a man to come out and take a look and give a quote. I did not get to meet this man due to work but my Tennant was home to greet him and I informed the man (who was calling to inform me he was going to be several hours late) that I did have to work but someone would be home and to give all info to her in my place. Upon getting home from work my Tennant informed me that she believes he knows what he is talking about but he seemed "tweeked out". I've known many a people who do a marvelous job even with a demon on their shoulder so fingers crossed what was the quote? He didn't give one. He would call in a day or two with it. Next day he did call quoted around 3000 ok well I would have to make some kind of payment arrangement give me a few days to sort out my finances. It does wind up being about a week that goes by I call them but no one answers so I leave a voice-mail "Hi this is, I'm sorry I haven't been able to call till now but I have gone over my finances and I will be able to make payments as you specified last time when you get a chance please call me back so we can discuss setting up an appointment and payment schedule my number is." That has now been over a month ago now my roof has yet to be fixed because I'm primarily at work. They do not seem interested in doing work so I'm uninterested in giving them work.
- Springville
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates