- 1000 Piedmont Rd, Marietta, GA 30066
- Financing Available
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
- Slate Roof
About the Business
What people say about “Diamond Integrated Restoration”?
Customer feedback is generally very positive regarding Diamond Integrated Restoration. Many reviews highlight the company's professionalism, thorough communication, and efficiency throughout the roofing process. Customers appreciate the knowledgeable staff, who keep them informed at every stage, and the high-quality work performed, often completed faster than expected. However, there are some serious concerns raised by a few customers about a lack of communication after the initial engagement and issues with the claims process, which have affected the overall perception of the company.
What Users Like The Most
- Brayan was very knowledgeable and friendly.
- From beginning to end, the process was seamless.
- The crew was punctual, well-organized, and left everything clean.
- They worked quickly with my insurance company and helped me through it every step of the way.
- The professionalism, knowledge, and work that this crew did was amazing.
What Users Like The Least
- They hounded me with calls and follow-ups daily until I finally gave in.
- Once I signed, that completely stopped. I was left in the dark with zero transparency.
- Their mismanagement led to issues that could’ve been avoided.
- This company is unprofessional and unreliable.
- I felt very comfortable with giving them my business given how I've been burnt by contractors before.
Recommended Reviews
DIR, Brayan Aguero inspected my roof and said there was sufficient damage. He spent time explaining the process and how to work with my insurance company. Brayan was very knowledgeable and friendly. If you need Roofing, I highly recommend (DOR ) DIAMOND INTEGRATED RESTORATION. His crew worked hard and did a great job.
This has got to be one of the most professional companies I’ve worked with in a long time. Alejandro took great care of answering all my questions and keeping me in the loop each stage of the process. From beginning to end the process was seamless. I love my new roof! If you need a new roof, this company should be at the top of your list.
I regret ever signing up with Diamond Integrated Restoration. They hounded me with calls and follow-ups daily until I finally gave in and let them handle my roof claim. They promised weekly updates and consistent communication — but once I signed, that completely stopped. I was left in the dark with zero transparency.
Not only did they fumble the entire claims process, but their mismanagement led to issues that could’ve been avoided, including an increase in my deductible. This company is unprofessional and unreliable. Once they get your signature, you’re on your own. I do not recommend them.
- 1000 Piedmont Rd, Marietta, GA 30066
- Financing Available
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
- Slate Roof