- 56 Depot St, Charlestown, NH 03603
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Hip Roof
About the Business
What people say about “Depot Home Center”?
Customer reviews reflect a predominantly positive sentiment towards this local hardware and lumber store. Many customers appreciate the knowledgeable staff, fair pricing, and the wide variety of products available, often preferring it over larger chain stores. However, there are some concerns regarding customer service, particularly in terms of communication tone, which has been noted by at least one reviewer. Overall, delivery service and local community support are highlighted as strong aspects of the business.
What Users Like The Most
- These folks know their biz and their product knowledge is far beyond the standard cashier's and stock clerks.
- Jan always has whatever you need and will help you find it.
- Always so helpful with great prices!
- They seem to have everything you need, plus a GREAT Lumber Selection with service!
- The owners actually work in the store and they have a variety of tools that's unfounded in any other supply store.
What Users Like The Least
- Something I do dislike however is the customer service, whether it's simply asking a question over the phone or just getting the receipt.
- I seem to only be greeted with a harsh tone and unnecessary cut offs while only trying to educate myself.
- With a less harsh tone and a friendly demeanor this place could go from okay to great.
Recommended Reviews
Locally owned! Don't confuse with the dreadful big orange box store. These folks know their biz and their product knowledge is far beyond the standard cashier's and stock clerks at the bigger place. Worst case they don't have ALL you need in stock, spur of the moment, cuz they're so savvy and popular with the local community that they've sold it! However, with any amount of planning, they'll get you sorted and will just as likely have all the smaller stuff readily available. Wear your boots cuz this is a real lumber yard. After rain it's a bit muddy buddy! Prices are plenty fair.
Great local hardware / lumber store,
Value priced on most items including lumber. Cleanliness and yard have a little to be desired but is generally made up for with decent staff and prices
Jan always has whatever you need and will help you find it. Great prices too! My favorite thing is that they have a special post office box for the VFW to properly dispose of aged American flags per military protocol. How incredible and honorable- they have thought of everything! Support this great local hardware store that is an institution in downtown Charlestown. They have EVERYTHING!
- 56 Depot St, Charlestown, NH 03603
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Hip Roof