- 120 W Pike St, Canonsburg, PA 15317
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Warranties Offered
- Metal Roof
About the Business
What people say about “Dean Martin Roofing Company”?
```json
{
"summary": "Customer feedback is mixed regarding Dean Martin Roofing. While many reviews praise the company for its prompt and efficient service, fair pricing, and quality workmanship, there are several serious complaints about communication and the effectiveness of repairs. Some customers reported issues with unresolved problems and difficulty in reaching the company for follow-up. The inconsistency in service quality makes potential customers cautious, despite the positive experiences shared by others.",
"liked": [
"Dean was not only attentive to what we asked for, but threw in a couple other important items he noticed.",
"He is honest, affordable, and does fantastic work, in a timely manner.",
"Dean Martin Roofing cleaned and applied a protective coating to my box gutters as well as repaired some slate shingles on the roof.",
"The quote was spot-on; enough they could make a little money after their expenses, but not by any means taking us to the cleaners.",
"The crew was super professional, did an excellent job, finished when they said they would."
],
"dislaked": [
"I can not speak with anyone and everything is done via email, which doesn't resolve anything.",
"Multiple messages via their website went unanswered, multiple phone calls and voicemails went unanswered.",
"The good news is that they came out right away, the bad news is they caulked something that should not have been caulked.",
"I was willing to do other repairs to
Recommended Reviews
The roofers cleaned up after nicely. The product looks nice. I am not confident in the quality of the work and am considering having my roof inspected. I can not speak with anyone and everything is done via email, which doesn't resolve anything. I contacted the vent company and was told they recommend an intake vent also. Because one was not installed the vent runs almost constant, especially if a damp day. I inspected in my attic and am not sure the previous vent on the ridge of the roof was "patched" properly as I can see the black material that goes under the shingles.
We had them come out to fix a leak in our slate roof. The good news is that they came out right way, the bad news is they caulked something that should not have been caulked, according to another roofer that looked at it. (And it didn't fix the problem in the first place. The leak never stopped.)
Multiple messages via their website went unanswered, multiple phone calls and voicemails went unanswered, and an email went unanswered as well.
If other repairs were required to truly fix the problem, I was willing to do it, but apparently they could not be bothered to stand behind their work or even return a message.
1. These are down-to-Earth folks.
2. They take care of your property like it's their own.
3. Fair pricing.
Details:
We hired Dean Martin to replace a small rubber porch roof along with some rotted wood, and handle a few other odds & ends. Dean was not only attentive to what we asked for, but threw in a couple other important items he noticed while making the estimate. Time-to-schedule was fast. The work itself was efficient and thorough (and most importantly, done as-quoted). The quote was spot-on; enough they could make a little money after their expenses, but not by any means taking us to the cleaners. I figure if the attention to detail was this good on a small job like ours, they're knocking it out of the park every time.
- 120 W Pike St, Canonsburg, PA 15317
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Warranties Offered
- Metal Roof